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Hilton Garden Inn Chicago / Oakbrook Terrace

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Hilton Garden Inn Chicago \/ Oakbrook Terrace
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624 Reviews from our TripAdvisor Community

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Showing 612: English reviews
Chippewa Falls, Wisconsin
1 review
Reviewed yesterday NEW

Everything was fine. Had No problems during the stay. Wait staff at breakfast provided excellent service. Beds were comfortable. Absolutely no problem sleeping. Would recommend to anyone traveling to the area.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 228debral
New York City, New York
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 4 days ago NEW

My family and I stayed at this hotel for the Thanksgiving holiday and everything about this hotel was fantastic!! The rooms were clean, hot tub, pool and workout facility was great and the hotel staff was courteous, kind and overall awesome. One woman named Waja worked in the breakfast area and was one of the nicest and friendliest people I... More 

Helpful?
Thank lp62
Elk Rapids, Michigan
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 6 days ago NEW

From a location standpoint this property cannot be beat. Located adjacent to the Oak Brook shopping center with easy access to several major thoroughfares for smooth travels. But the real jewel of this property was the superb staff. Each individual that we encountered made you feel like they were personally invested in assuring that we enjoyed our stay. Specifically, Kathryn... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Angel Z
Madison, Wisconsin
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 days ago NEW

The hotel was comfortable and reasonably priced. The rooms, however, appear worn and heavily used, so updating should be done to give everything a fresher appearance. The personnel were pleasant and made me feel welcome. Breakfast was offered but was not included with the price of the room.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank stanleyik
Louisville, Kentucky
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 week ago NEW via mobile

I must say from check in to check out, everything was excellent at this hotel. The room was clean and equipped with everything I needed. If I must say so myself, breakfast was truly the best part of my stay. The ladies who took care of the dining area were wonderful, very attentive and considerate both days. The gentleman making... More 

Helpful?
Thank Stephanie R
Greenfield, United States
1 review
Reviewed 1 week ago

Staff was great and courteous, room was clean and the location of the hotel is really close to Pappadeaux restaurant, Breakfast was pretty good too, nice variety and clean. I would definitely stay here again!

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 969landisl
1 review
Reviewed 1 week ago

The staff could not have been more pleasant or accomodating. The convenience of an excellant Dinner Theater adjacent to the Hotel provided us with first-class entertainment, an incredible meal and a delightful evening. The hotel room spacious, comfortable and quiet allowing for restful sleep. The complimentary brunch provided everything from fresh fruit, to pastries, omlets to order, french toast, pancakes,... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank johnbB3120AS
Saint Louis, Missouri
1 review
Reviewed 2 weeks ago

My fiancé (now husband) and I had reserved an 11-room wedding room block with an event manager at this location. I am usually not one to write bad reviews, but we had a very terrible experience with the hotel staff. On September 18, we had a guest who requested to book 5 rooms, but he was told that only 2... More 

Helpful?
Thank lisa k
Lagrange Highlands, United States
1 review
Reviewed 2 weeks ago

My wife and I stayed at the Hilton Garden Inn (Oakbrook Terrace) on 11-11-16 and 11-12-16. The Hilton Garden Inn exceeded our expectations, the room was clean with a fresh scent, the beds were exceptionally comfortable and the staff was professional, friendly and helpful. The hotel is conveniently located next to the Drury Lane Theater and close to shopping restaurants... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank williamrV7838OR
NWILLIAMS73, Assistant General Manager at Hilton Garden Inn Chicago / Oakbrook Terrace, responded to this review

Dear valued guest, It's wonderful to hear that you had such a wonderful stay at Hilton Garden Inn and that we exceeded your expectations. We greatly appreciate your comments. We'll be sure to share your accolades with our team as we take pride in exceeding our guests' expectations. We'll look forward to welcoming you back to our property the next... More 

Greenville, South Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

Check in at 3, waited til 330. Slow staff. Same breakfast everyday, needs more variety. Chain makes millions, can afford to spice it up. No free dinner like other hiltons in the area. Could use a tap in the evening.

Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank donnieb453
NWILLIAMS73, Assistant General Manager at Hilton Garden Inn Chicago / Oakbrook Terrace, responded to this review

Dear Valued Guest, Thank you for taking the time to write a review about your recent stay at the Hilton Garden Inn. We’re sorry that the quality of breakfast didn’t live up to your expectations. We will take your comments under consideration as we continually work to improve our guest experience. If I may further assist you, please feel free... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
At the center of the beautiful Oak Brook area commercial district, nearby entertainment, attractions, renowned shopping venues and prestigious communities is the premier hotel for service, style and comfort...Hilton Garden Inn Oakbrook Terrace hotel. Located 18 miles west of downtown Chicago and 14 miles southwest of O'Hare International Airport, the Hilton Garden Inn Oakbrook Terrace hotel is in the heart of DuPage County, The Magnificent Miles West of Chicago. A 100% newly renovated hotel, it is part of the Drury Lane Theatre Conference Center and Hotel Complex. ... more   less 

Additional Information about Hilton Garden Inn Chicago / Oakbrook Terrace

Address: 1000 Drury Lane, Oakbrook Terrace, IL 60181-4645
Region: United States > Illinois > DuPage County > Oakbrook Terrace
Price Range: RM391 - RM782 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Chicago / Oakbrook Terrace 3*
Number of rooms: 128
Reservation Options:
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Also Known As:
Hilton Garden Inn Oakbrook Terrace Hotel Oakbrook Terrace
Hilton Oakbrook Terrace
Hotel Style:
#2 Romantic Hotel in Oakbrook Terrace
#3 Family Hotel in Oakbrook Terrace
#5 Business Hotel in Oakbrook Terrace
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Chicago / Oakbrook Terrace staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Chicago / Oakbrook Terrace staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Would not recommend Room 244 until after repairs are up to standard.”
 of 5 bubbles scarletjazz, 14 Nov 2016 | Read review
“You need handicapped accessible products for an adult, as well as a 3 year old.”
 of 5 bubbles talk2me9ad2, 23 Jul 2016 | Read review
“Pick an upper floor and ask for a road side room so you can see the sunrise”
 of 5 bubbles , 27 Jun 2016 | Read review
“Get a room facing the parking lot.”
 of 5 bubbles dcurran52203, 19 May 2016 | Read review
“No Continental Breakfast - Could deter families”
 of 5 bubbles Slickyrick, 13 May 2016 | Read review
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