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Fairfield Inn & Suites Ottawa Starved Rock Area

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Traveller (51)
Room & Suite (44)
Dining (6)
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Overview
  • Excellent39%
  • Very good49%
  • Average8%
  • Poor2%
  • Terrible2%
Travellers talk about
“starved rock”(14 reviews)
“front desk”(13 reviews)
“room was clean”(11 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
Offers from Fairfield Inn & Suites Ottawa Starved Rock Area
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Offers from Fairfield Inn & Suites Ottawa Starved Rock Area
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (135)
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Traveller rating
53
61
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4
4
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LanguageEnglish
53
61
12
4
4
Show reviews that mention
All reviewsstarved rockfront deskroom was cleannice lobbylast minute triphotel chainslate checkup to dateeggs and sausagethe breakfast areanice propertycomplimentary breakfastgreat customer serviceeasy accessstaff was very friendlywould stay againfairfield
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1 - 5 of 134 reviews
Reviewed 3 weeks ago via mobile

Checked into the hotel after a day of exploring Pontiac and Utica,Illinois. Room was very clean and quiet. Check in and check out was fast and professional but the best part of the stay was hot coffee throughout breakfast.More

Thank spaniec
Response from Arrate H, Front Office Manager at Fairfield Inn & Suites Ottawa Starved Rock AreaResponded 3 weeks ago

Dear spaniec, Thank you for taking tie out of your day to leave a review about our property! We are very happy to hear that you had a great stay and were able to truly enjoy our fresh brewed coffee during breakfast. We hope to...More

Reviewed 14 March 2018 via mobile

A nice and clean venue. Pleasant check in, spacious, clean room, friendly staff. Breakfast was pretty standard (as they all are anymore). Easy access from the interstatre. Can't ask for a whole lot more.More

Thank Kevin P
Response from Arrate H, Front Office Manager at Fairfield Inn & Suites Ottawa Starved Rock AreaResponded 19 March 2018

Dear Kevin P. Thank you for taking the time to write a review about our property. We are delighted to hear that your stay with us was pleasant. Thank you so much for choosing our facility during your stay in Ottawa. We hope to see...More

Reviewed 6 March 2018 via mobile

After a very long day of working, went to check-in and alas, my reservation for a king was changed to two double beds! I inquired why, no real explanation. The room was decent, just not what I reserved! So, the manager on staff that night...More

Thank nursesrock43
Response from Arrate H, Front Office Manager at Fairfield Inn & Suites Ottawa Starved Rock AreaResponded 6 March 2018

Dear nursesrock43, Thank you for taking the time to write a review about our property. We are very sorry to hear that your checking experience fell short on your expectations and we weren't able to honor the original room request. We do thank you for...More

Reviewed 12 February 2018

Outstanding checkin, very courteous and smart front desk personnel. Luggage carts had SNOW TIRES!!!! Ease of access to front doors was impressive with room enough for four cars at a time! One of the best breakfast buffets anywhere, ever!!!More

Thank agbook
Response from Arrate H, Front Office Manager at Fairfield Inn & Suites Ottawa Starved Rock AreaResponded 13 February 2018

Dear agbook, Thank you! THANK YOU! for such a wonderful review! We are very happy to hear that the property not only met but exceeded your expectations. It was a pleasure to have you as our guest and hope to see you next time your...More

Reviewed 5 November 2017

Great customer service at check-in. The room was very clean, especially the bathroom which is most important. There was a handwritten welcome note in the room, very nice touch. The pool and jacuzzi were very clean, enjoyed them both. Very nice stay...will come again!More

Thank Jo Ann B
Response from Arrate H, Front Office Manager at Fairfield Inn & Suites Ottawa Starved Rock AreaResponded 10 November 2017

Dear Jo Ann B, Thank you so much for staying with us and for taking the time to leave a review on our property. We are very happy to hear that your room not only met but exceeded your expectations! Our team works very hard...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$108 - US$164 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$108 - US$164 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (51)
Room & Suite (44)
Dining (6)
Pool & Beach (3)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
klamaritata
5 April 2016|
Answer
Response from Debra C | Property representative |
We do have rooms with two queens beds and you could rent a rollaway bed or we have a couple of suites that have two queen beds and a sleeper sofa in them.
0
Votes
klamaritata
5 April 2016|
Answer
Response from Debra C | Property representative |
We do have rooms with two queens beds and you could rent a rollaway bed or we have a couple of suites that have two queen beds and a sleeper sofa in them.
0
Votes
Room Tips
"The suite rooms are fantastic!"
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"One side faces parking lot, the other faces cornfield"
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"(I rated the rooms average but really didn't get to see them)"
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"Suites are the best deal."
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