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Fairfield Inn & Suites Ottawa Starved Rock Area

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Traveller (51)
Room & Suite (62)
Dining (5)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
The Fairfield Inn & Suites is located near Starved Rock State Park, Matthiessen State Park, the I & M Canal and so much more. Our hotel offers clean, comfortable and modern accommodations. Free wi-fi, 24/7 indoor pool and hot tub, 24/7 exercise room, 24/7 business center and more.
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Property amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Business Centre with Internet Access
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair Access
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Room features
Air Conditioning
Family Rooms
Microwave
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Mid-range
Business
HOTEL CLASS
Hotel links
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Offers & Announcements:Unlock Member Rates!
Hotel deals
Hotel packages
146Reviews
94Photos
5Q+A
25Room tips
Traveller rating
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Popular mentions
The front desk people are completely customer service oriented. They volunteered everything we might need during our trip. They were super efficient and responsive. I really like the rooms for a business stay. The desk/workspace is quite nice. The sitting area was totally
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There is a lot to like about this hotel. They’ve done a nice update on the public spaces. The lobby, business center and breakfast room look great. However, the update on the room is average at best. The breakfast was good with lots of protein and lots of variety. The room
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Response from ArrateH1, Front Office Manager at Fairfield Inn & Suites Ottawa Starved Rock Area
Responded 24 Oct 2018
Dear Tim G, Thank you for choosing to stay at the Fairfield Inn & Suites Ottawa Starved Rock Area and providing your honest feedback through TripAdvisor. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent the issues you described from occurring in the future. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Ottawa.
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We stayed here one night in September with our two grandsons. We had a great time, our grandsons pronounced the hotel "5 stars." The pool was small, but we had it all to ourselves the day we were there, so it didn't matter. My grandsons had a ball. We were on the top floor,
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Response from ArrateH1, Front Office Manager at Fairfield Inn & Suites Ottawa Starved Rock Area
Responded 17 Oct 2018
Dear pwwtoy1, Thank you for this amazing review! We will gladly accept the 5 stars your grandsons gave us :) We are very happy to hear that you and your family were able to have a great stay and use the amenities that we provide as well as see the local area. We will hope to see you back next time your travels bring you back to Ottawa.
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The hotel lobby was clean and orderly. I arrived late in the evening, so there was no wait to check-in. Our room was right next to the elevator on the second floor, so I was concerned about noise because I'm a light sleeper. The front desk was very accommodating, willing to
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Response from ArrateH1, Front Office Manager at Fairfield Inn & Suites Ottawa Starved Rock Area
Responded 9 Sep 2018
Dear Lisa, Thank you for taking the time to write a review about our property. We are delighted to hear that our employee Doris left such a great impression on you. Doris as well as the entire hotel team works very hard to make sure all of our guest are accommodated and taking care of. Thank you for choosing to stay with us during your birthday getaway! We will hope to see you next time your travel needs bring you back to Ottawa.
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King room. Inside room quiet heard nothing from the hall. I did keep the TV on all night with the volume low to assure myself a good nights rest. The room has a big bathroom with fantastic lighting. Good strong water pressure. The pool was not a hot commodity while I was
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Response from Arrate H, Front Office Manager at Fairfield Inn & Suites Ottawa Starved Rock Area
Responded 12 Aug 2018
Dear debrah34, Thank you so much for this wonderful review! We are delighted to hear that you had a good stay at our property and our amenities during your stay. Thank you for selecting to stay with us during your travels to Ottawa. We will hope to see you next time!
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What is the fee for a dog
We have a nonrefundable fee of $25 for pets. A maximum of 2 pets per room, no weight limit.
0 votes
We do have rooms with two queens beds and you could rent a rollaway bed or we have a couple of suites that have two queen beds and a sleeper sofa in them.
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We do have rooms with two queens beds and you could rent a rollaway bed or we have a couple of suites that have two queen beds and a sleeper sofa in them.
0 votes
Thank you for taking the time to contact us. All of the fitness center equipment has been repaired and everything is in working order.
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Show all answers
Unfortunately none of the hotels in the Peru/Ottawa area offer any type of shuttle service. Here is some taxi information to help your travels not in any particular order: 1.NDT Taxi (630) 923-5891 2.Twin City Cab (815) 223-1619 3.Designated Driver Taxi (815) 992-8100 I would suggest to call ahead to make arrangements.
0 votes
"We like the top floor in order to not have noise above us."
"Book a higher floor (3rd Floor); no noise above your head."
"Get room early it does fill up fast due to being close to Starved Rock"
"Room 319 was a 2 bed queen suite with a bathtub and 2 different types of showers."
"The suite rooms are fantastic!"
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PRICE RANGE
US$128 - US$168 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
fairfield inn & suites ottawa starved rock area hotel ottawafairfield inn and suites ottawa starved rock area
LOCATION
United StatesIllinoisOttawa
NUMBER OF ROOMS
84
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