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Holiday Inn Express Ottawa

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95 Reviews from our TripAdvisor Community

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Showing 94: English reviews
Level Contributor
34 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 10 June 2014

Good accomodations with a lovely breakfast.Has a nice pool and hot tub.Wash room is single with sink outside.Staff was very helpfful and friendly.Television was in breakfast lobby .Asked for restaurant directions and they gave us a 10% coupon too.

Helpful?
1 Thank Marykins33
Eau Claire, Wisconsin
Level Contributor
93 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 7 June 2014

This Holiday Inn Express is a lovely place to stay in the quaint city of Ottawa IL. This was our last night on the road after 13 days. The room was spacious and quite. The bed was perfect and very comfortable. The breakfast buffet was better than most hotels offer with very good coffee! You must take a tour of... More 

Helpful?
1 Thank Liz K
Kenosha, Wisconsin
Level Contributor
44 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 6 May 2014

We stayed here in April 2014. The room was a little cramped but that was due to the 2 queen size beds. There was a pool and hot tub, which my family took advantage of. The staff was very friendly - and helpful when we discovered my daughter had not packed a toothbrush or toothpaste. Breakfast was good - bacon,... More 

Helpful?
3 Thank ilovetotravel100
Dalzell, Illinois
Level Contributor
3 reviews
3 hotel reviews
Reviewed 26 April 2014 via mobile

I'm in town often for business and I always stay here. It's close to the interstate, shopping, and businesses. Great rates for all. Breakfast is always hot, with plenty of things to choose from. Cookies and candies are a nice touch also-cookies during the evening and candies all day. I've gotten to know the staff over the years and they... More 

Helpful?
Thank patrick b
Charleston, South Carolina
Level Contributor
122 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 25 April 2014

Stayed here as we were visiting family. The hotel surprised me. It's actually quite nice and very clean. The room was spacious. Great channels on the tv, indoor pool was busy and looked like everyone was enjoying it. Close to the interstate, so very convenient. The front desk were super friendly. They have coffee all day in the foyer. We... More 

Helpful?
1 Thank Jane B
Minneapolis, Minnesota
Level Contributor
78 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed 20 January 2014

Checked into Inn due to blowing snow and darkness expecting the worse but was pleasantly surprised. Very clean room, very quiet, nice TV excellent breakfast. Very convent to Interstate, gas, Subway and local bar and grill.

Helpful?
1 Thank Bob M
Jackson, Michigan
Level Contributor
46 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 30 November 2013

My wife and I needed a place to crash for the night on the way to see relatives for the holiday. This seemed like it would work; I had enough points for a free night, it was right off the interstate, and we generally like HIX hotels. I popped out my Android phone, fired up the app, and booked it... More 

Helpful?
1 Thank nitw63
IHGCare, Guest Relations Manager at Holiday Inn Express Ottawa, responded to this review

Dear nitw63, Thank you for taking the time to provide feedback on your stay. It is unfortunate the cleanliness of the accommodations and billing prevented you from fully enjoying your time at the hotel. We take all of the reviews we receive very seriously as they allow us to identify areas that may benefit from additional attention. We have shared... More 

Chicago, Illinois
Level Contributor
62 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 4 November 2013

I got a king room with whirlpool. Nice room, very clean. The whirlpool in the bathroom needs re-caulking. The tv guide that they have in the room needs to be copied so it's a little easier to read. The room came with a fridge and microwave which is always nice. The bed and pillows were very comfortable. I do have... More 

Helpful?
1 Thank Tigercharm
Debra C, General Manager at Holiday Inn Express Ottawa, responded to this review

Thank you very much for taking the time to write a review about your stay. We work hard to ensure our hotel is well maintained and we try our hardest to provide comfortable, clean and friendly accommodations. Please accept our apology for any inconvenience these issues may have caused. We have taken note of the issues you experienced during your... More 

2 reviews
Reviewed 23 August 2013 via mobile

We stopped at Holiday Inn Expess on a road trip without prior reservation. The front desk staff was more then accommodating. We could not have asked for a nicer room. The coffee was hot and available 24/7. Breakfast was satisfactory and the hostess superb.

Helpful?
Thank Deb K
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 24 July 2013

Didn't realize it was a full 5 day non refundable deposit Wouldn't give the cheaper rate when called 10 days before reservation. if your plans change you're out $700. Also requested a first floor unit which they also could not provide. Will definitely not reserve in advanced with them again.

Helpful?
2 Thank Klondike2
IHGCare, Guest Relations Manager at Holiday Inn Express Ottawa, responded to this review

Dear Klondike2, Thank you for leaving us a feedback. We appreciate you taking the time to help us improve our guest services. There are types of reservations that comes with a cancellation fee and/or full pre-payment requirement. Acknowledgement of the restrictions is required in order to obtain your confirmation number. This provides you with the option of agreeing to or... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Pool
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express® Ottawa hotel, located in the heart of Ottawa, Illinois. Our hotel's property is minutes from the Fox River, Illinois River and Starved Rock State Park.If you're looking for hotels in Ottawa, Illinois surrounded by attractions like the Appellate Court Building, search no further. Outdoor enthusiasts spend their days exploring Starved Rock State Park, while daredevils venture to Skydive Chicago. History buffs love touring downtown Ottawa's architecture, as well as Washington Square where the Lincoln-Douglas debates were held in 1858.Did you know we're a great destination for business travelers? Our hotel's not only near Starved Rock State Park, it's also near Clover Technology Group, Exelon, GE, Petsmart Distribution Center, Kohl's Distribution Center, Pilkington and Tyson Fresh Meats. The 24-hour business center with fax and copy services makes it easy to prepare for your meeting in the 720-sq-ft event facility.Whether business or pleasure brings you to Ottawa, Illinois, our hotel's free high-speed Internet access keeps you connected. Every morning enjoy a hot cup of 100% Arabica coffee from the complimentary, hot Express Start Breakfast Bar. The fitness center allows you to keep up your workout routine, and afterward, unwind in the indoor pool and whirlpool. ... more   less 

Additional Information about Holiday Inn Express Ottawa

Address: 120 W Stevenson Rd, Ottawa, IL 61350
Region: United States > Illinois > Ottawa
Price Range: RM520 - RM636 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Ottawa 2.5*
Number of rooms: 69
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Also Known As:
Holiday Inn Express Ottawa Hotel Ottawa
Holiday Inn Ottawa
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Questions & Answers

Questions? Get answers from Holiday Inn Express Ottawa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I'm sure my room was of the same quality as other rooms in the hotel.”
 of 5 bubbles Bill70-54, 15 Aug 2016 | Read review
“Stay at the Hampton or Marriott”
 of 5 bubbles theelusive11, 23 Jul 2016 | Read review
“Bring a safety pin or clip to hold the room darkening curtains closed.”
  • cozy covers and thick pillows!
  • Bright lights from adjacent buildings
  • Dressing area next to the door
  • very spacious and comfortable! and very clean!!
  • don't like the toilet right next to the whirlpool tub
  • sorry our messy bed, but soooo comfy!
  • Notice the actual track ends for the room darkening curtains?
 of 5 bubbles Skimmer2065, 9 Dec 2015 | Read review
“It appeared to be a very quiet hotel. We were on ground floor and room was quiet.”
 of 5 bubbles garbo63, 11 Sep 2015 | Read review
“free wifi for IHG Rewards members”
 of 5 bubbles Bpie_123, 29 Aug 2015 | Read review
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