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Holiday Inn Express Chicago Palatine

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Traveller (6)
Dining (4)
Room & Suite (2)
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Ratings and reviews
  • Excellent43%
  • Very good30%
  • Average19%
  • Poor4%
  • Terrible4%
Travellers talk about
“hi express”(4 reviews)
“room was clean”(13 reviews)
“front desk”(17 reviews)
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What's included
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
You won't believe your eyes! The hotel has just completed a multi-million dollar renovation. Book your room now to see the new luxurious look of the Holiday Inn Express-Palatine/Arlington Heights. With completely renovated rooms and bathrooms, you'll be Staying Smart. The Holiday Inn...
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Location and contact
1550 E Dundee Rd, Palatine, IL 60074-8311
19.7 km to O'Hare Intl Airport
71 restaurants are within a 2 km radius
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Reviews (147)
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All reviewshi expressroom was cleanfront desklarge indoor poolchicago areano refrigerator or microwavefitness areaup to datefree breakfastminute drivehome away from homewi fibusiness tripa great place to stayo'hare airportdefinitely stay here againhie
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1 - 5 of 144 reviews
Reviewed 4 days ago

We stayed with family for 2 nights Excellent staff very friendly & willing to an extra mile Specialty Asian Breakfast Nice sleep, good pillows, great location Easy access to IL 53 & I 290 Tons of choices for fast food, restaurants, gas stations etc

Thank ashoks71
Hotel's Favourite
Reviewed 2 weeks ago

We had a wonderful stay here. We arrived late and they had no problem with late check-in. We always have enjoyed the holiday inn express breakfast as well, and this one was no exception. We thought it was very cool that they had an Asian...More

Thank AppalachianWanderers
Response from Chester S, General Manager at Holiday Inn Express Chicago PalatineResponded 1 week ago

Dear AppalachianWanderers, Thank you for awesome review of our hotel. I’m glad that you had a great stay. The team works very hard for our guests to enjoy their time away from home. Come visit us again soon. Sincerely, Chester Selim General Manager

Reviewed 6 May 2018

The front desk refused to match Expedia's $92, my wife booked through Expedia. Came to the front desk, Sal said the date is not a few days from now. He refused to take care of it, and did not know how their partner handles Holiday...More

Thank TerriChris
Response from Chester S, General Manager at Holiday Inn Express Chicago PalatineResponded 9 May 2018

Dear TerriChris, I’m Sorry that we were not able to help change the rates for you. I know the situation must have been frustrating for you. I would like to inform you that our rates do change from day to day. The reservation you booked...More

Reviewed 8 April 2018

As the title says the stay was good but am shocked there wasn't a fridge or microwave. Considering we were her for 3 days it would have been nice. Other than that the checkin was good, room was good and breakfast was good. Well done.More

Thank markgU8628IT
Response from Chester S, General Manager at Holiday Inn Express Chicago PalatineResponded 13 April 2018

Hello markgU8628IT, Thank you for staying at our hotel. We do not have microwaves and fridges in every room but we do have them on request. Next time you are I will make sure we have a microwave and fridge placed in your room. See...More

Reviewed 23 March 2018

Wow great for a holiday inn. Was very nice for Holiday Inn! They have a friendly staff and very nice pool and workout center. they also have computer that i was able to use and free breakfast. I was there with a group and they...More

Thank Cda212
Response from Chester S, General Manager at Holiday Inn Express Chicago PalatineResponded 26 March 2018

Hello Cda212, Thank you so much for this awesome review! Your words are very kind and the staff and I greatly appreciate it. Next time you are in town come by and try out the pool again. Sincerely, Chester Selim General Manager

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About
Description
You won't believe your eyes! The hotel has just completed a multi-million dollar renovation. Book your room now to see the new luxurious look of the Holiday Inn Express-Palatine/Arlington Heights. With ...More completely renovated rooms and bathrooms, you'll be Staying Smart. The Holiday Inn Express is conveniently located one block west of Rt. 53, 15 miles from O'Hare Airport, and only 30 minutes from downtown Chicago. The hotel is also close to many local attractions and businesses such as Woodfield Mall, Long Grove Historic Shopping District, Medieval Times Dinner & Tournament, Motorola, Siemens, and Home Depot. Play Smart while Staying Smart with complimentary use of the adjacent World Gym Fitness Center. This 65,000 square foot fitness facility offers an indoor pool, sauna, basketball court, racquetball courts, 200 pieces of cardio and weight training equipment, aerobics studio and much more! Excellent customer service is why this hotel has consistently been rated as Chicagoland's #1 Holiday Inn Express. All rooms are now wired with complimentary high-speed access and new beds, with the meeting rooms, lobby and breakfast areas all offering complimentary high-speed wireless access! Lastly, don't forget we also feature a complimentary hot breakfast and free local shuttle service within 5 miles, subject to availability. Less
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Contact Information
Hotel class
Contact Information
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel Amenities
HOTEL FEATURES
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Free Parking
Breakfast included
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Self-Serve Laundry
Tennis Court
Room Service
Restaurant
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Contact Information
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Contact Information
Hotel class
Contact Information
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (6)
Dining (4)
Room & Suite (2)
Pool & Beach (1)
Business Centre & Event Rooms (2)
Questions & Answers
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margaret785
21 July 2016|
Answer
Response from Robert S | Reviewed this property |
I'm not sure they have a shuttle. Best way to find out about that is to call the front desk.