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Hilton Garden Inn Rockford

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462 Reviews from our TripAdvisor Community

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Showing 459: English reviews
Chippewa Falls, Wisconsin
Reviewed 16 May 2016

Stayed for an anniversary weekend. Close proximity to area restaurants and easy to find. Bed was very comfortable and the room was clean but nothing fancy. All the amenities but no bathroom exhaust fan.

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Helpful?
Thank Lydialulu
Tara P, Manager at Hilton Garden Inn Rockford, responded to this review

Lydialulu, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. In regards to the exhaust fan, during our recent hotel renovations, we opted for a centralized exhaust system and not an individual fan in each guest...

Medford Lakes, United States
Reviewed 14 May 2016

Well another night at the HGI! As always I am greeted with a smile and they know my name. I know the hotel and head to my room with my two bottles of water. In the morning I enjoyed my breakfast as always and Brenda makes me feel like I'm at home. I would not stay anywhere else! Thanks HGI!

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Helpful?
Thank Ken R
Tara P, Manager at Hilton Garden Inn Rockford, responded to this review

We are so glad to hear you were pleased with your stay here at the Rockford Hilton Garden Inn Ken! Thank you for your comments regarding your recent stay with us. We appreciate your business and the feedback you provided. Thank you again for your feedback and we hope to see you at the Rockford Hilton Garden Inn Soon!

Eagle River, Wisconsin
Reviewed 11 May 2016

We usually stay at the Fairfield Marriott, (which was next door)but a block of rooms were reserved for the wedding we were attending. The rooms were small, but clean. The pillows are very uncomfy. We had to pay for breakfast buffet in the lobby $9.95., not many food choices. Plus it was more expensive per night then the Fairfield. Staff...

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Helpful?
Thank V7222ADloris
Tara P, Manager at Hilton Garden Inn Rockford, responded to this review

V7222ADloris Thank you for your comments regarding your recent stay with us. I appreciate your business and the feedback you provided. I'm disappointed that you felt your experience was only average and that you found our hotel to be noisy and dated. Our goal is your 100% satisfaction and I'm sorry that we failed to achieve this in your visit....

Stover, Missouri
Reviewed 10 May 2016

We came to town for a wedding and got a whole lot more from this hotel. The rooms were very clean and everyone in the hotel was very accommodating. Breakfast was great and at a nice price for what you got. Any business you wanted to shop at is pretty much on the same road as the hotel. I would...

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Helpful?
Thank J6671NBrons
Tara P, Manager at Hilton Garden Inn Rockford, responded to this review

We are so glad to hear you were pleased with your stay here at the Rockford Hilton Garden Inn. Thank you for your comments regarding your recent stay with us. We appreciate your business and the feedback you provided. Our goal is your 100% satisfaction and I'm glad we have meet and exceeded your goals of an overall experience. I...

DuQuoin, United States
Reviewed 9 May 2016

Staff service was amazing, and food excellent! We enjoyed the food during a business training. The training rooms were excellent. We also enjoyed the hot tub/ pool area. Several local attractions and shopping close by in this area

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Helpful?
Thank Danielle R
Tara P, Manager at Hilton Garden Inn Rockford, responded to this review

We are so glad to hear you were pleased with your stay here at the Rockford Hilton Garden Inn Danielle! Thank you for your comments regarding your recent stay with us. We appreciate your business and the feedback you provided. Thank you again for your feedback and we hope to see you at the Rockford Hilton Garden Inn Soon!

Coal City IL., United States
Reviewed 4 May 2016

World Class service! Let Lourdes and Luis take care of you at dinner and Brenda and Mary serve you for breakfast, they really care about your comfort. The front desk staff welcomes you with a smile and gets you to your room quickly. The hotel has put together the perfect hospitality staff of any Hilton property I have ever stayed....

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Helpful?
Thank David M
Tara P, Manager at Hilton Garden Inn Rockford, responded to this review

We are so glad to hear you were pleased with your stay here at the Rockford Hilton Garden Inn. Thank you for your comments regarding your recent stay with us. We appreciate your business and the feedback you provided. Our goal is your 100% satisfaction and I'm glad we have meet and exceeded your goals of an overall experience. I...

Holt, Michigan
Reviewed 3 May 2016

The hotel stay was comfortable but the room looked slightly different than what was posted on their website. The bathroom door was large perhaps for wheelchair assess so it was awkward when it was opened. The bedding was a bit dingy. Their was a misunderstanding on my part that the breakfast was not included. The breakfast was very tasty.

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Helpful?
Thank Rita G
Tara P, Manager at Hilton Garden Inn Rockford, responded to this review

We are so glad to hear you were pleased with your stay here at the Rockford Hilton Garden Inn. Thank you for your comments regarding your recent stay with us. We appreciate your business and the feedback you provided. Our goal is your 100% satisfaction and I'm glad we have meet and exceeded your goals of an overall experience. I...

Reviewed 2 May 2016

We tend to stay at Hilton's because they are very dependable. This particularly Garden Inn exceeded our usual experience. A very nice facility (must be nearly new or extremely well-kept), very clean, very friendly staff. It was not an economy hotel (a busy weekend as there was a soccer tournament in town so the hotel was busy), but worth the...

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Helpful?
Thank Jim N
Tara P, Manager at Hilton Garden Inn Rockford, responded to this review

We are so glad to hear you were pleased with your stay here at the Rockford Hilton Garden Inn. Thank you for your comments regarding your recent stay with us. We appreciate your business and the feedback you provided. Our goal is your 100% satisfaction and I'm glad we have meet and exceeded your goals of an overall experience. I...

Clarkston, Michigan
Reviewed 30 April 2016

I always get free breakfast with my FCA room rate. No discussion by hotel personal to make it right. Normally the Hilton people take care of things like this, but this time no discussion. I am sure this problem will be corrected at the Rockford, IL location.

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Helpful?
Thank jimhmrk
Tara P, Manager at Hilton Garden Inn Rockford, responded to this review

Thank you for your comments regarding your recent stay with us. We appreciate your business and the feedback you provided. I'm disappointed that you felt your experience was only average. In regards to the breakfast, every market negotiates differently and in the contract that was signed in Rockford's market, breakfast was not included in the Chrysler/Fiat rate. Our goal is...

Springfield, United States
Reviewed 30 April 2016

The hotel is conveiently located off the highway a close to restaurants and grocery stores. There is also a Starbucks very close by. The lobby and guest rooms were clean and inviting. The fitness room is rather small but they have adequate machines to use and are equipped with cable TV. The staff was professional and friendly.

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Helpful?
Thank Stephanie W
Tara P, Manager at Hilton Garden Inn Rockford, responded to this review

We are so glad to hear you were pleased with your stay here at the Rockford Hilton Garden Inn. Thank you for your comments regarding your recent stay with us. We appreciate your business and the feedback you provided. Our goal is your 100% satisfaction and I'm glad we have meet and exceeded your goals of an overall experience. I...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The Hilton Garden Inn Rockford hotel is a wonderful addition to the Rockford, Illinois area! Our hotel is right off I-90 on the east side of Rockford. Enhanced pool area with fun water toys and activities. Banquet & meeting space. Free high-speed Internet access. Garden Grille for breakfast and dinner. 24-hour business center. Hilton HHonors. ... more   less 

Additional Information about Hilton Garden Inn Rockford

Address: 7675 Walton St, Rockford, IL 61108-4609
Region: United States > Illinois > Rockford
Price Range: RM531 - RM911 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Rockford 3*
Number of rooms: 135
Reservation Options:
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Also Known As:
Hilton Garden Inn Rockford Hotel Rockford
Hilton Rockford
Rockford Hilton Garden Inn
Hotel Style:
#2 Family Hotel in Rockford
#3 Romantic Hotel in Rockford
#3 Business Hotel in Rockford
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Rockford staff and other travellers.
3 questions
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Questions? Get answers from Hilton Garden Inn Rockford staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for top floor. Lots of weddings during weekends.”
 of 5 bubbles Jimm8117, 24 Oct 2016 | Read review
“Like any hotel, request a room away from the elevator”
 of 5 bubbles amosgreen, 22 Oct 2016 | Read review
“Get HiltonHonors and get free wifi.”
 of 5 bubbles craigs732, 11 Jul 2016 | Read review
“Try and stay on floors 3 and 4. My 2nd floor room had a view of the roof over the pool.”
 of 5 bubbles lckstr99, 22 Jun 2016 | Read review
“Rooms are very quiet, including ones close to the elevators”
 of 5 bubbles 137susans, 1 Jun 2016 | Read review
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