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Extended Stay America - Rockford - State Street

77 reviews
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Traveller (11)
Room & Suite (12)
Dining (1)
Overview
  • Excellent44%
  • Very good27%
  • Average19%
  • Poor9%
  • Terrible1%
Travellers talk about
“grab and go”(4 reviews)
“the main desk”(2 reviews)
“ice trays”(2 reviews)
Free Wifi
Free Parking
Non-Smoking Hotel
Suites
Fitness centre
Kitchenette
Pets Allowed
2.5 Star Hotel
All hotel details
Offers from Extended Stay America - Rockford - State Street
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (77)Write a Review
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All reviewsgrab and gothe main deskice traysfuture travelsfront deskstayed one nightclean bathroomroad noisefree wifioatmealother guestsrockford areadefinitely stay here againpleasant stayparking lotrefrigeratoramenities
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21 - 25 of 76 reviews
Reviewed 3 September 2016

A few weeks ago, I came to Rockford in anticipation to a several months long stay and figured one of the long-term stay hotels would be the most practical. I visited many, including the two Extended Stay America hotels which are blocks from each other....More

1  Thank Lynden S
Response from Manager_11525, Manager at Extended Stay America - Rockford - State StreetResponded 13 September 2016

I appreciate you bringing your experience to our attention. I am sorry to hear that we did not meet your expectations. I sincerely apologize if you were not told at check in that we do not stock our rooms with any kitchen ware, it is...More

Reviewed 20 August 2016

Just what I was looking for. Roomy studio with efficient kitchen, clean bathroom and comfy bed. When I saw other guests arriving on my floor with dogs I was afraid that the night might be interrupted by barking but the rooms are well insulated and...More

1  Thank DrDan2012
Response from Manager_11525, Manager at Extended Stay America - Rockford - State StreetResponded 25 August 2016

Thank you for sharing your experience. I am more than pleased to read our location was just what you needed. You were able to have a quiet, comfortable stay with us, while being able to enjoy the spaciousness and cleanliness of your room. Thank you...More

Reviewed 16 August 2016

I stayed here for just one Night. I checked in after Hours but the clerk was very friendly and efficient. The room was great. Everything was clean. The only disappointment was the free WIFI . It was soo slow I could not even check my...More

Thank Patrick G
Response from Manager_11525, Manager at Extended Stay America - Rockford - State StreetResponded 23 August 2016

Your feedback is much appreciated. Please accept my apologies on the slow speeds of the WiFi. IT has been contacted to troubleshoot the issues. Still, I am glad you were able to be well accommodated by our staff. Thank you again for sharing your experience...More

Reviewed 14 July 2016

I spent three nights here while returning to town for a reunion. It is nice but nondescript. Large room, comfy bed. Kitchenette in the room has a full size fridge, small range and microwave. There are laundry facilities and a 3 piece gym downstairs. I...More

Thank ttm85
Response from Manager_11525, Manager at Extended Stay America - Rockford - State StreetResponded 20 July 2016

We appreciate you taking the time to write a review of your stay. It is satisfying to know you enjoyed our amenities and had a comfortable stay with us. I'm glad our staff was able to assist you with the WiFi as well. The staff...More

Reviewed 24 June 2016

The service was so so . Everytime I went to the front desk no one was there.You always had to call on phone to get someone. The room was very nice,love the kichen. the location was great, you can go anywere from there. Amenities like...More

Thank bouchelinda061
Response from Manager_11525, Manager at Extended Stay America - Rockford - State StreetResponded 28 June 2016

Thank you for posting a review of our hotel. I apologize that you were not fully satisfied with our amenities and the service provided by our staff. Your comments will be used as a training tool to ensure your experience is not repeated. Thank you...More

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About
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Laundry Service
Self-Serve Laundry
Dry Cleaning
Business Centre with Internet Access
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$81 - US$117 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Business Hotel in Rockford
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$81 - US$117 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Business Hotel in Rockford
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
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Traveller (11)
Room & Suite (12)
Dining (1)
Questions & Answers
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Room Tips
"Great location, very nice hotel."
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"Might ask the desk clerk about the views!"
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"good value and location for the price!"
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"Avoid the N/E side. An outside area has evening gatherings."
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