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Extended Stay America - Rockford - I-90

100 reviews
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Traveller (5)
Room & Suite (9)
Dining (2)
Overview
  • Excellent35%
  • Very good25%
  • Average23%
  • Poor11%
  • Terrible6%
Travellers talk about
“grab and go”(7 reviews)
“ice cube trays”(2 reviews)
“front desk”(19 reviews)
Free Wifi
Free Parking
Non-Smoking Hotel
Suites
Kitchenette
Pets Allowed
Wheelchair Access
2.5 Star Hotel
All hotel details
Offers from Extended Stay America - Rockford - I-90
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Rooms
25 Feb26 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (100)Write a Review
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All reviewsgrab and goice cube traysfront deskhot coffeeupon checkweekend stayrecommend staying hereexercise roomfree wifino frillsrockford ilclean roombusiness tripkitchenetteappliancesmattresshighway
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1 - 5 of 99 reviews
Reviewed 4 weeks ago

Rooms were ok. Majority of the times I have been there they have been clean. Not a lot of privacy. Can hear alot of other patrons. Limited grab and go breakfast. Have to be there early to get something.More

Review collected in partnership with Extended Stay
Thank Gregory C
Response from 00esa, Manager at Extended Stay America - Rockford - I-90Responded 3 weeks ago

Gregory, thanks for choosing us again. We are glad to read you liked your room and some aspect of our hotel. Having said that, we are sorry for any inconvenience you had while here. Your feedback is appreciated as it will help us improve our...More

Reviewed 15 November 2017

The room seemed to be lacking like in extra pillows and blankets and a hair dryer. Property was clean and well lit, but seemed like random people hanging around. May have been smokers but still kind of creepy. Told they didn’t have the items we...More

Review collected in partnership with Extended Stay
Thank susanmZ7393FW
Response from 00esa, Manager at Extended Stay America - Rockford - I-90Responded 16 November 2017

Susan, thank you for evaluating your experience at our hotel. We are pleased to read you liked our well-maintained property, but we apologize our staff was not able to provide you with the things you requested and are sorry you felt a little unsafe while...More

Reviewed 26 October 2017 via mobile

Stayed for one night on a business trip. Friendly staff, clean room, hot coffee. My complain would be that the bed was too stiff for me. But the great price seemed to overcome that. Breakfast is nothing to gather the family around; they call it...More

Thank RRSHOW
Response from 00esa, Manager at Extended Stay America - Rockford - I-90Responded 26 October 2017

Thank you for being our guest at Extended Stay America and for your review. We are glad to know you were impressed not only with our courteous associates but also with the value we offer. Your feedback is of utmost value to us as it...More

Reviewed 9 August 2017

I would not recommend staying at this hotel, I had pretty bad 1st experience at this hotel. The sheets on the bed were unchanged, luckily I was in a double and had second bed. The bathroom sink and shower drains were both clogged and full...More

Review collected in partnership with Extended Stay
Thank X2045SLcharlesj
Response from 00esa, Manager at Extended Stay America - Rockford - I-90Responded 13 October 2017

Please accept our sincere apologies for not living up to your expectations. Cleanliness is a top priority to all of our employees, and we do not take these issues lightly. We will address this matter with our housekeeping department in order to ensure changes are...More

Reviewed 7 August 2017 via mobile

Nice staff, average rooms. Free coffee and muffins in the morning. Roll away cot is $5/ day, and VERY uncomfortable. Can feel the springs in the mattress. Older rooms could use some updating. Very hot water.More

Thank rc5695
Response from 00esa, General Manager at Extended Stay America - Rockford - I-90Responded 8 August 2017

Thanks for evaluating your stay. We are happy you had an overall pleasant visit and liked our overall service. That being said, we are sorry for the issue you experienced in your room and truly regret the inconvenience it caused. We value your feedback and...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Self-Serve Laundry
Business Centre with Internet Access
Room amenities
Microwave
Details
Price range
US$75 - US$106 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$75 - US$106 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
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Traveller (5)
Room & Suite (9)
Dining (2)
Questions & Answers
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Patricia W
9 November 2014|
AnswerShow all 5 answers
Response from MackenzieChicago | Property representative |
The cost for your pet is $50 a day up to a maximum of $150 for any length of stay. Hope you will come stay with us. Thank you.
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Votes
Room Tips
"If staying at this Extended Stay & want to exercise, go to the other Extended Stay. Front Desk are very..."
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"Every room is equal in size and quietness; except for the suites, but you will pay for it!!"
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"Avoid a room near the exit. Exit doors tend to slam hard and could potentially ruin your sleep."
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"easy on and off to the interstate"
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