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Front desk was very helpful and friendly.. Quick check in also..
Beds and pillows were comfy and overall the room was clean ..
I did find 2 dead beetles on the carpet.. Ugh.. And bathroom floor was sticky..
I would stay again.. Had a nice...More
Response from Manager_11525, Manager at Extended Stay America - Rockford - I-90Responded 9 September 2016
I received a copy of your review, and wanted to take a moment to personally respond. We appreciate the kind comments about the staff; however, we apologize there were cleanliness issues in your room. Your comments were reviewed by our staff, and we will be...More
The location of the hotel was fantastic, but it was not your typical hotel experience. The suite was comfortable but there was no daily room service and had to ask for fresh linens daily. No fault of the hotel, but I had a MasterCard gift...More
The room was clean. The carpet was a little worn and dirty. The mattresses felt comfortable to me. Staff was friendly. The continental breakfast was pre-packaged muffins, cereal bars, oatmeal and coffee -- pretty minimal. There was no place to sit and eat. Worked well...More
The staff, especially Paige, was very helpful. We were stuck in a 5 hour standstill traffic jam. Didn't arrive until 6:30 am. They happily extended checkout time for us! Clean comfortable rooms!! Would definitely recommend staying here!!
Thank Diane L
Response from Manager_11525, Manager at Extended Stay America - Rockford - I-90Responded 8 July 2016
We appreciate you taking the time to write a review. I am pleased to know you didn't have any problems checking in after that terrible traffic. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
Very pleasantly surprised at how nice this hotel was. Got a great deal on the room and when we got there, we found it was very recently remodeled and very clean and comfortable. There were two workstations and three chairs to sit on. Mattress was...More
Thank Lisa R
Response from Manager_11525, Manager at Extended Stay America - Rockford - I-90Responded 6 July 2016
I appreciate you taking the time to write a review of our hotel. I am glad that we were able to provide you with a clean, comfortable room at an affordable rate. Thank you for choosing Extended Stay America. We look forward to welcoming you...More
US$71 - US$128 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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