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The Westin O'Hare

1,198 reviews
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Traveller (258)
Room & Suite (117)
Dining (26)
Overview
  • Excellent46%
  • Very good33%
  • Average13%
  • Poor5%
  • Terrible3%
Travellers talk about
Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
4.0 Star Hotel
All hotel details
Offers from The Westin O'Hare
Special Offer: Breakfast for 2 Included
Hotel deals
Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,198)Write a Review
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All reviewsheavenly bedbenchmark restaurantclose to the airporto'hare airportcomfortable hoteldowntown chicagobusiness centero harefree shuttleself parkingguest roomsbusiness meetingking roomper daygift shopblue linefitness center
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1 - 5 of 1,163 reviews
Reviewed 1 week ago

We stayed just before Thanksgiving the night before an early flight. The location couldn't be better: right next to the airport, and the hotel has an excellent shuttle service (included with room rate) that gets to the terminal in under 10 minutes, even with crazy...More

Thank jim_from_sf
Response from Nadine L, Westin Experience Specialist at The Westin O'HareResponded 6 days ago

Good evening jim_from_sf and thank you for posting your feedback about your stay with us. I'm excited to hear that you had a comfortable and relaxing experience here at the Westin O'Hare. We did have a few glitches with our new parking system. However, after...More

Hotel's Favourite
Reviewed 7 December 2017 via mobile

I arrived to the Westin O’Hare on a very rainy Saturday afternoon and promptly went to sleep on their Heavenly Bed. After waking several hours later to address the food situation, I realized that I felt great. The bed isn’t the best bed in the...More

Thank ElektricMD
Response from Nadine L, Westin Experience Specialist at The Westin O'HareResponded 8 December 2017

Thank you for posting your amazing review about your stay with us! I am pleased to hear that your stay with us was a delightful experience as it should be. Although you did not want to leave, you can always count on returning with a...More

Reviewed 1 week ago

Upon checking in, I presented my reservation number, which they were unable to locate. I booked the room directly through Westin, and even presented the e-mail confirmation to the hotel manager. Unfortunately, they were still unable to locate my reservation. They did have a room...More

Thank TheFonzarelli
Response from Nadine L, Westin Experience Specialist at The Westin O'HareResponded 1 week ago

Hello TheFonzarelli! Thank you for taking the time to post your feedback about your stay with us. I do apologize that your experience at The Westin O'Hare was anything less than satisfactory. At your earliest convenience, please contact me at Mary.Larroza@westin.com so that we may...More

Reviewed 1 week ago

Our company conducts significant business in Chicago and so I've stayed at the Westin O'Hare on several occasions. Whether we check in during normal hours during the week or late at night on Christmas Day, we're always greeted with the same exceptional customer service...from the...More

Thank timmyf16
Response from Nadine L, Westin Experience Specialist at The Westin O'HareResponded 1 week ago

Hello timmyf16 and thank you for your detailed response about your stay with us. I'm thrilled to hear that you always have an amazing experience here which keeps you coming back. Our signature Westin heavenly beds are definitely a favorite among our guests. I'll be...More

Reviewed 3 weeks ago via mobile

I had a wonderful time at The Westin O’Hare. I was checked in by Yakin Masso, who was so nice and welcoming and smart. He made me feel right at home. My spacious room had a king size bed where I felt warm and cozy;...More

Thank Vicki R
Response from Nadine L, Westin Experience Specialist at The Westin O'HareResponded 1 week ago

Good afternoon Vicki R and thank you for taking the time to post your review about your stay with us. Yakin is definitely an asset to our team and I'm happy to hear that he was able to provide you with exceptional service. I'll be...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Pool
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Laundry Service
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Pool
Heated pool
Indoor pool
Details
Price range
US$116 - US$228 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Rosemont
#2 Luxury Hotel in Rosemont
#2 Business Hotel in Rosemont
#6 Romantic Hotel in Rosemont
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$116 - US$228 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Rosemont
#2 Luxury Hotel in Rosemont
#2 Business Hotel in Rosemont
#6 Romantic Hotel in Rosemont
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (258)
Room & Suite (117)
Dining (26)
Pool & Beach (6)
Hotel & Grounds (142)
Bathroom (26)
Business Centre & Event Rooms (11)
Family and Play Areas (2)
Questions & Answers
Ask a question
Timbones
28 November 2017|
AnswerShow all 5 answers
Response from Sandy S | Reviewed this property |
I don’t remember if there was a safe in the room. The elevator I don’t think you needed the key card. The side entrance of the hotel you needed your key card to enter. I’d call them and ask.
0
Votes
Amanasser
11 August 2017|
AnswerShow all 6 answers
Response from Deeannthom | Reviewed this property |
The pool area was nice and clean the water was very cold so if you like colder water you will like this pool. I would say it appeared long enough to swim laps.
1
Vote
Caleb R
26 July 2017|
AnswerShow all 4 answers
Response from Jen B | Reviewed this property |
I believe it is 18 I would contact hotel to confirm.
0
Votes
Room Tips
"West side rooms have airport view, but they're still very quiet"
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"11th floor was very nice"
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"A room on the other side of the take-off and landing patterns"
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"No difference that I noticed"
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