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Embassy Suites by Hilton Chicago - O'Hare/Rosemont

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1,215 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Chicago - O'Hare/Rosemont
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Showing 1,195: English reviews
Minier, IL
Reviewed 1 week ago NEW

This location is very convenient to anyone attending an event at the Donald E. Stephens Convention Center. It is directly across the street. The front desk people were OK - nothing that stood out. We did notice right away that there were no carts at the front entrance so we could unload our bags and take them up to the...

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Helpful?
Thank UncleTater
Management response:

Hello UncleTater, Thank you very much for your feedback regarding your recent stay with us. I am sorry to hear that you had issues while you were with us. I will certainly make sure that our team looks into these and addresses them where appropriate. I do hope that you will consider staying with us on your next visit to...

Woodbury, Minnesota
Reviewed 1 week ago

The hotel has potential, but my experience was stymied by the extensive construction going on at the time of my visit. As a result of the construction, parts of the building were closed off (including the main entrance), there was loud noises throughout the day, a wet paint odor, and the breakfast area was unusually cramped. I'm sure it will...

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1Thank Peter S
Louisville, Kentucky
Reviewed 1 week ago

The hotel was under major renovations during my stay, but as I was there for business, it didn't really bother me. The new room decor and furniture were fresh and comfortable. The HVAC was fairly quiet and even though I have a room facing the street, it was barley heard. Look forward to seeing how the total renovations look upon...

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Helpful?
Thank ChefDanT
Erie, Pennsylvania
Reviewed 1 week ago

This hotel was a great value! The location is ideal, the stafff was very helpful,and the rooms are very clean and well kept! Tons of restaurants and attractions within a short walk. Our family would highly recommend this hotel.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank tif6479
Memphis, Tennessee
Reviewed 2 weeks ago via mobile

They were renovating when I visited and I had no complaints. The 24 hour shuttle was a lifesaver for a missed connection. Breakfast was good as usual. Shuttle ran every 20 minutes like clockwork . Can't wait to see after renovation

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Thank chundell
Champaign, Illinois
Reviewed 2 weeks ago

I booked my reservation for 2 double beds over 6 months ago. At check in I am told that I booked a king and all the doubles are taken. Mary argues with me repeatedly that I booked a king until I pull up my reservation on my phone with proof. I have never had to prove to a hotel the...

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1Thank wishiwasinvegas7
rosemont, United States
Reviewed 2 weeks ago

I had an overall great stay! the staff was great the hotel was fun and exciting and the parking garage made me feel happy that my car was safe! The breakfast the pool and the evening reception was a blast and the price was very fair!

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank U7050WKjamesv
ESDTMGR, Manager at Embassy Suites by Hilton Chicago - O'Hare/Rosemont, responded to this review

Thank you so much for taking the time to leave a review of your recent stay here, we are so pleased you enjoyed your experience with us and look forward to welcoming you back again on your next visit to the area. Best Wishes~

North Chicago, Illinois
Reviewed 3 weeks ago

Hotel is already great and love the upgrades they are in the process of completing. Everything is clean and you cannot beat the complimentary breakfast they provide! Staff is very friendly and accommodating.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Michelle S
ESDTMGR, Manager at Embassy Suites by Hilton Chicago - O'Hare/Rosemont, responded to this review

Hi Michelle, Thank you so much for taking the time to leave a review of your recent stay here, we are so pleased you enjoyed your experience with us and look forward to welcoming you back again on your next visit to the area. Best Wishes~

Creedmoor, North Carolina
Reviewed 3 weeks ago

the staff and quality of the venue is very professional and will be using the services again. Overall renovations have improved the hotel. This review section is too long and need to be reduced in size.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank bhwno1
ESDTMGR, Manager at Embassy Suites by Hilton Chicago - O'Hare/Rosemont, responded to this review

Thank you so much for taking the time to leave a review of your recent stay here, we are so pleased you enjoyed your experience with us and look forward to welcoming you back again on your next visit to the area. Best Wishes~

Reviewed 4 weeks ago

The hotel is very convenient to Rosemont Convention Center & staff always is pleasant & does all possible to make stay a great one. Shuttle service from O'Hare easy, walking distance to good restaurants. Recommend this hotel

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Nancy P
ESDTMGR, Manager at Embassy Suites by Hilton Chicago - O'Hare/Rosemont, responded to this review

Hi Nancy, Thank you so much for taking the time to leave a review of your recent stay here, we are so pleased you enjoyed your experience with us and look forward to welcoming you back again on your next visit to the area. Best Wishes~

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Breakfast included
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Embassy Suites O'Hare Rosemont is located adjacent to the Donald E. Stephens Convention Center and five minutes from O'Hare International Airport (ORD) via our complimentary hotel shuttle (4am-12am). Located within walking distance from MBFinancial Park and Fashion Outlets of Chicago. Our hotel is a full service all suite airport hotel providing outstanding accommodations and amenities to business and leisure travelers in the Chicago and Rosemont, Illinois area. Hi-Spd Internet available in guest rooms and public area for a nominal fee. Self Parking: $25/day; Valet Parking: $28/day. We do not offer a shuttle to Allstate Arena. ... more   less 

Additional Information about Embassy Suites by Hilton Chicago - O'Hare/Rosemont

Address: 5500 N. River Road, Rosemont, IL 60018-5230
Region: United States > Illinois > Rosemont
Price Range: RM605 - RM1,205 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Chicago - O'Hare/Rosemont 3.5*
Number of rooms: 294
Reservation Options:
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Also Known As:
Embassy Suites Chicago o`Hare Rosemont Hotel Rosemont
Embassy Suites Rosemont
Rosemont Embassy Suites
Hotel Style:
#13 Business Hotel in Rosemont
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Chicago - O'Hare/Rosemont staff and other travellers.
8 questions
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Questions? Get answers from Embassy Suites by Hilton Chicago - O'Hare/Rosemont staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get top floor rooms while they are renovating”
 of 5 bubbles S8822XTsusanr, 22 Mar 2017 | Read review
“We stayed on the top floor, but it was very noisy”
 of 5 bubbles UncleTater, 22 Mar 2017 | Read review
“Check in early and bring proof of your reservation.”
 of 5 bubbles wishiwasinvegas7, 14 Mar 2017 | Read review
“Close the door between the living room and bedroom to decrease noise in the bedroom during meals.”
 of 5 bubbles Margo9876, 13 Jan 2017 | Read review
“Second floor because it's accessible to the lounge and exercise room and pool . That is if you are staying long”
 of 5 bubbles 916igk, 11 Jan 2017 | Read review
5 of 5