We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Embassy Suites by Hilton Chicago - O'Hare/Rosemont

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Embassy Suites by Hilton Chicago - O\\
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,237 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Embassy Suites by Hilton Chicago - O'Hare/Rosemont
See the most recent reviews
Showing 1,217: English reviews
Jackson, Minnesota
Reviewed 19 July 2016 via mobile

The ONLY bonus of this hotel is that it is close to the convention center and fashion mall. However, this hotel needs a LOT of updating and does NOT meet the standards that you are used to if you stay at the Embassy Suites very often. Our room was dirty and dated. The parking ramp has zero security and my...

 Report
Helpful?
1Thank Mkola4
ESDTMGR, Manager at Embassy Suites by Hilton Chicago - O'Hare/Rosemont, responded to this review

Mkola4, I am very sorry we were not able to provide you with the quality of services you deserved during your recent stay with us. Please know that this is not typical of our hotel and staff, and we are sorry we didn’t meet your expectations during your stay. We are always looking for ways to improve our guest experience...

Milwaukee
Reviewed 19 July 2016

Outstanding! Alexandra at the front desk was amazing! I was very surprised at how quiet the hotel was even with the Anime convention across the street going on at the same time we were there. All the rooms had double door entry and we're extremely quiet. Conveniently located right across the street from the Rosemont convention center.

Review collected in partnership with Embassy Suites Hotels
 Report
Helpful?
Thank George14k
ESDTMGR, Manager at Embassy Suites by Hilton Chicago - O'Hare/Rosemont, responded to this review

George14k, Thank you so much for taking the time to leave a review of your recent stay here, we are so pleased you enjoyed your experience with us from the amazing front desk to the quiet rooms and location. We look forward to welcoming you back again on your next visit to the area. Best Wishes!

Houston, Texas
Reviewed 17 July 2016

Started off really impressive when they had a room for us upon arrival early in the morning...Things went downhill from there though... Hotel is way understaffed, i.e. when i tried to call the hotel operator and front desk by cell phone and house phone, there was no answering it for 30 min... found out when visiting front desk, this hotel...

 Report
Helpful?
1Thank STULETSEAT
ESDTMGR, Manager at Embassy Suites by Hilton Chicago - O'Hare/Rosemont, responded to this review

STULESEAT, I am very sorry we were not able to provide you with the quality of services you deserved during your recent stay with us. Please know that this is not typical of our hotel and staff, and we are sorry we didn’t meet your expectations during your stay. We are always looking for ways to improve our guest experience...

Rosemont, IL, United States
Reviewed 17 July 2016

First impression of the hotel was bad as I entered the lobby when checking in with my mother and there were leaves everywhere. We mentioned this to the front desk employee and she didn't seem to care. The guest rooms are very poorly lit. The shower curtain is very annoying since it scrunches up and doesn't stay in place. The...

Review collected in partnership with Embassy Suites Hotels
 Report
Helpful?
Thank Linda B
ESDTMGR, Manager at Embassy Suites by Hilton Chicago - O'Hare/Rosemont, responded to this review

Linda, I am very sorry we were not able to provide you with the quality of services you deserved during your recent stay with us. Please know that this is not typical of our hotel and staff, and we are sorry we didn’t meet your expectations during your stay. We are always looking for ways to improve our guest experience...

New Berlin, WI
Reviewed 17 July 2016

I stay here regularly. It is close to Ohare and easy to get to downtown. The property was nicely updated recently. Rooms are standard Embassy fair, so spacious with room to spread out your work, do your workout, and make a quick snack without disturbing someone sleeping in the bedroom. Highly recommend

Review collected in partnership with Embassy Suites Hotels
 Report
Helpful?
Thank 945bethanns
ESDTMGR, Manager at Embassy Suites by Hilton Chicago - O'Hare/Rosemont, responded to this review

945bethanns, Thank you so much for taking the time to leave a review of your recent stay here, we are so pleased you enjoyed your experience with us from the location to the spacious rooms. We thank you for being a valued repeat guest, and look forward to welcoming you back again very soon. Best Wishes~

Murfreesboro, Tennessee
Reviewed 16 July 2016 via mobile

This location is typical of most Embassy Suites. Yes it is a little dated but still in pretty good shape. Elevators could use a major overhaul. Service and cleanliness was on par, which is more important in my opinion.

 Report
Helpful?
Thank ItsaGthg
ESDTMGR, Manager at Embassy Suites by Hilton Chicago - O'Hare/Rosemont, responded to this review

ItsaGthg, Thank you so much for taking the time to leave a review of your recent stay here, we are so pleased you enjoyed your experience with us from the service to the cleanliness. We look forward to welcoming you back again on your next visit to the area. Best Wishes~

Saint Francis, Wisconsin USA
Reviewed 16 July 2016

The Embassy Suites Rosemont is convenient for both the airport and downtown Chicago as I used both locations during my stay. Very comfortable suite and most comfortable bed. Check out was efficient with statement posted within an hour of my departure. GREAT shuttle driver, Armando by name.

Review collected in partnership with Embassy Suites Hotels
 Report
Helpful?
Thank ACRector
ESDTMGR, Manager at Embassy Suites by Hilton Chicago - O'Hare/Rosemont, responded to this review

ACRector, Thank you so much for taking the time to leave a review of your recent stay here, we are so pleased you enjoyed your experience with us from the location to the comfortable bed and efficient check out. We look forward to welcoming you back again on your next visit to the area. Best Wishes~

Chicago, Illinois, United States
Reviewed 15 July 2016

This is my second time staying at the Embassy Suites in Rosemont and I have to say I love it here! Free breakfast and afternoon snacks and drinks for guests? Sign me up! The only complaint I have is that the minor mix up I experienced when I was checking in. I checked in on Thursday afternoon of my stay....

Review collected in partnership with Embassy Suites Hotels
 Report
Helpful?
Thank Helen S
ESDTMGR, Manager at Embassy Suites by Hilton Chicago - O'Hare/Rosemont, responded to this review

Helen, Thank you so much for taking the time to leave a review of your recent stay here, we are so pleased you enjoyed your experience with us including the complimentary breakfast and evening reception. We look forward to welcoming you back again on your next visit to the area. Best Wishes~

Ladue, Missouri
Reviewed 14 July 2016

I frankly don't know where to begin as I made a lengthy list of problems with this over rated Honorable property. I took many photos as well, to 100% validate the troubling problems this Hotel needs to address before I would ever consider staying there again. So here I go--I phoned ahead while en-route in order to ask about the...

 Report
Helpful?
3Thank David W
ESDTMGR, Manager at Embassy Suites by Hilton Chicago - O'Hare/Rosemont, responded to this review

David, I am very sorry we were not able to provide you with the quality of services you deserved during your recent stay with us. Please know that this is not typical of our hotel and staff, and we are sorry we didn’t meet your expectations during your stay. We are always looking for ways to improve our guest experience...

Hopkins, Minnesota
Reviewed 14 July 2016

The hotel room had a lot of space. The beds were comfortable. The whole hotel is beautiful. The complimentary breakfast and evening reception was awesome. The evening reception and gift shop staff were awesome. They were really nice. We had never been to Chicago before and didn't know much to do. They were making suggestions on where to go and...

Review collected in partnership with Embassy Suites Hotels
 Report
Helpful?
Thank 432lovetotravel
ESDTMGR, Manager at Embassy Suites by Hilton Chicago - O'Hare/Rosemont, responded to this review

432lovetotravel, Thank you so much for taking the time to leave a review of your recent stay here, we are so pleased you enjoyed your experience with us from the spaciousness to the comfortable beds and complimentary breakfast/evening reception. We hope you enjoyed your concert and look forward to welcoming you back again on your next visit to the area....

171 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (133)
Viewed
Room/Suite (34)
Viewed
Bathroom (13)
Viewed
Dining (5)
Viewed
Hotel & Grounds (9)
Viewed
View from Room (4)
Viewed
Pool/Beach Area (2)
Viewed
Other (66)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (38)
Viewed
Pool/Beach Area (2)
Viewed
Hotel & Grounds (5)
Viewed
Room/Suite (6)
Viewed
Business Centre/Function Rooms (6)
Viewed
Dining (4)
Viewed
Bathroom (2)
Viewed
Other (13)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Rosemont hotels
0.2 km away
Crowne Plaza Chicago O'Hare
0.1 km away
Doubletree Hotel Chicago O'Hare Airport - Rosemont
0.1 km away
Hilton Rosemont / Chicago O'Hare
Show Prices
Show Prices
Show Prices
0.4 km away
Aloft Chicago O'Hare
Aloft Chicago O'Hare
#15 of 18 in Rosemont
833 reviews
0.5 km away
Loews Chicago O'Hare Hotel
1.5 km away
Hampton Inn & Suites Rosemont Chicago O’Hare
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Breakfast included
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The newly renovated Embassy Suites O'Hare Rosemont is located adjacent to the Donald E. Stephens Convention Center and five minutes from O'Hare International Airport (ORD) via our complimentary hotel shuttle (4am-12am). Located within walking distance from MBFinancial Park and Fashion Outlets of Chicago. Our hotel is a full service all suite airport hotel providing outstanding newly renovated accommodations and amenities to business and leisure travelers in the Chicago and Rosemont, Illinois area. Hi-Spd Internet available in guest rooms and public area for a nominal fee. Self Parking: $25/day; Valet Parking: $28/day. We do not offer a shuttle to Allstate Arena. ... more   less 

Additional Information about Embassy Suites by Hilton Chicago - O'Hare/Rosemont

Address: 5500 N. River Road, Rosemont, IL 60018-5230
Region: United States > Illinois > Rosemont
Price Range: RM599 - RM1,338 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Chicago - O'Hare/Rosemont 3.5*
Number of rooms: 294
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Expedia, Hotwire, Travelocity, Orbitz, Hotels.com, Cancelon, Priceline, TripOnline SA, getaroom.com and HotelQuickly so you can book your Embassy Suites by Hilton Chicago - O'Hare/Rosemont reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Chicago o`Hare Rosemont Hotel Rosemont
Embassy Suites Rosemont
Rosemont Embassy Suites
Hotel Style:
#13 Business Hotel in Rosemont
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Chicago - O'Hare/Rosemont staff and other travellers.
8 questions
Ask a question

See all questions (8)

Questions? Get answers from Embassy Suites by Hilton Chicago - O'Hare/Rosemont staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A higher floor is better. Some rooms sit in halls that don't directly overlook the atrium and are quieter.”
Travel_Buff_BL, 10 Apr 2017 | Read review
“get top floor rooms while they are renovating”
S8822XTsusanr, 22 Mar 2017 | Read review
“We stayed on the top floor, but it was very noisy”
UncleTater, 22 Mar 2017 | Read review
“Check in early and bring proof of your reservation.”
wishiwasinvegas7, 14 Mar 2017 | Read review
“Close the door between the living room and bedroom to decrease noise in the bedroom during meals.”
Margo9876, 13 Jan 2017 | Read review
5 of 5