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Hilton Rosemont / Chicago O'Hare

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947 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Rosemont / Chicago O'Hare
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Showing 920: English reviews
1 review
Reviewed 31 May 2016 via mobile

I have stayed in numerous hotel and felt that the Rosemont surpassed the lot in service, cleanliness and overall atmosphere. The ease with the checking in and out process. The room in which I stayed. The flow and decor of the lobby area. The fitness center. Thank you, Rosemont. Wendy B.

Helpful?
Thank Wendy B
PaulGrande, General Manager at Hilton Rosemont / Chicago O'Hare, responded to this review

Dear Wendy B, Thank YOU for staying with us, for your wonderful comments and for taking the time to write a Trip Advisor review. I am delighted to read your review and learn of your appreciation for our cleanliness, atmosphere, level of service, and overall stay. We are delighted to host the Labor Notes conference and we look forward to... More 

Boulder, United States
Level Contributor
3 reviews
3 hotel reviews
Reviewed 27 May 2016

Nice, but a little noisy due to proximity to O'Hare airport. Had trouble sleeping, not due to the quality of the room or bed, just a lot of airplane noise. The hotel is lovely and otherwise comfortable. The staff was excellent.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Karen B
PaulGrande, General Manager at Hilton Rosemont / Chicago O'Hare, responded to this review

Dear Karen B, Thank you for taking the time to write a Trip Advisor review following your recent stay with us. I’m sorry to hear of your disappointment with the quietness of your guest room due to airplane noise. Sometimes the flight patterns into O’Hare change and make more noise than usual. I am delighted to read that despite that,... More 

Joplin, Missouri
2 reviews
Reviewed 26 May 2016 via mobile

Cons - Room temperature never cooled. No fridge, no microwave. Very thin walls and one elevator down so they were working and banging and drilling. Neighbor's doors slammed soooo loudly. The conference room chairs were so squeaky I couldn't hear the presenter. Rooms are small. Bathroom vanity is too small to put dopp kit on it. Television picture is so... More 

Helpful?
Thank Curtis D
PaulGrande, General Manager at Hilton Rosemont / Chicago O'Hare, responded to this review

Dear Curtis D, I’m sorry to read that you were unhappy with your recent stay with us. If you have any issues during your stay, please do not hesitate to contact us so we can make it right while you are on property. We would be happy to send up an engineer to look at the HVAC unit and get... More 

South Shore, South Dakota
1 review
Reviewed 25 May 2016

Great place to stay and hold events, staff was great! And quick all the way around. Front desk was a huge help finding places to go and things to see, they had no problems and seemed eager to help me and the team out.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank johnkM284CH
PaulGrande, General Manager at Hilton Rosemont / Chicago O'Hare, responded to this review

Dear johnkM284CH, Thank you for the wonderful comments regarding your recent stay with us and for taking the time to write a Trip Advisor review. I’m delighted to learn of your appreciation for our friendly and knowledgeable Front Desk team and I’ll be sure to share your comments with them. We look forward to hosting you again on your next... More 

Racine, Wisconsin
1 review
Reviewed 24 May 2016

Very clean and helpful staff. Parking was great as well. They also have a Starbucks in the hotel which was awesome. They have a breakfast buffet you have to pay for, but the food was delicous and quickly refilled. Food was high quality.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank jenniferwK55TF
PaulGrande, General Manager at Hilton Rosemont / Chicago O'Hare, responded to this review

Dear jenniferwK55TF, Thank you for choosing to stay with us and for taking the time to write a Trip Advisor review regarding your stay. I’m pleased to learn of your appreciation for our cleanliness, helpful staff, convenient parking, full-service Starbucks and breakfast buffet. We truly appreciate the great feedback and we look forward to hosting you again on your next... More 

Indianapolis, Indiana
Level Contributor
3 reviews
3 hotel reviews
Reviewed 23 May 2016

During a recent stay I was told the only parking was at the self serve garage which I was charged $25. After a very long walk back to the hotel I noticed the Hilton Parking lot half empty. At dinner i ordered a scotch and water with my dinner. When I told the waiter their was little if any scotch... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Art C
PaulGrande, General Manager at Hilton Rosemont / Chicago O'Hare, responded to this review

Dear Art C, Thank you for taking the time to write a Trip Advisor Review and for your constructive comments. I will share them with our team. I do hope you will afford us the opportunity to serve you again on your next visit to Rosemont and make it right. More 

Cairo, Egypt
Level Contributor
6 reviews
Reviewed 22 May 2016

Only the sound of the planes could affect the calmness of the area, front office not all had the same friendly attitude (Nicole is the best) classic hotel, never tried their food shuttle bus is nice from the airport to the hotel & the other one pass by big malls was a great help.

Helpful?
Thank dr_aymanhafiz
PaulGrande, General Manager at Hilton Rosemont / Chicago O'Hare, responded to this review

Dear dr_aymanhafiz, Thank you for taking the time to write a Trip Advisor review following your recent stay with us and for taking the time to recognize Nicole. I’ll be sure to share your praise with her. I’m delighted to see that you enjoyed your stay and hope you have the opportunity to visit us again on your next visit... More 

Green Bay, United States
1 review
Reviewed 18 May 2016

Never stayed in a hotel with vents that allow you to hear what is happening in another room. The party in the room above me disrupted my sleep the entire night and the only remedy was a phone call to them?... Overall the hotel was clean and well kept. The bed was very comfortable.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Roberta B
PaulGrande, General Manager at Hilton Rosemont / Chicago O'Hare, responded to this review

Dear Roberta B, I’m extremely sorry for the inconvenience you experienced in regards to the noise you heard from the upstairs guests. I’ll have my engineering team look into the ventilation system and make sure that we do something to ensure that sound cannot travel through those vents. I’m sorry this resulted in a disappointing stay with us, but I’m... More 

Chicago, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 May 2016

Everyone was so nice and helpful, and the hotel was clean. The front desk staff was really friendly. They made me feel welcomed and special. The pool was very clean. The Starbucks inside the hotel was awesome. I really enjoyed my stay.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank dianao452
PaulGrande, General Manager at Hilton Rosemont / Chicago O'Hare, responded to this review

Dear Dianao452, Thank you for taking the time to write a Trip Advisor review regarding your recent stay with us. I’m delighted to read that our exceptional staff went above and beyond to make you feel cared for, valued, and respected as is our Brand Promise. I’m happy to see you enjoyed the pool, on-site full service Starbucks and the... More 

2 reviews
Reviewed 18 May 2016

Just what I expected--clean, spacious room, comfortable bed, good breakfast buffet. They had just launched a new dinner menu two days before I arrived. For a standard hotel 1 mile from O'Hare, the menu was pretty interesting. I had a flat-bread pizza that was well above average.

Helpful?
Thank Dennis E
PaulGrande, General Manager at Hilton Rosemont / Chicago O'Hare, responded to this review

Dear Dennis E, I’m pleased to learn that we met your expectations on your most recent stay with us and you enjoyed your guest room, the breakfast buffet, and the new menu in our on-site restaurant Liberty Tavern. Thank you for taking the time to write a Trip Advisor review. I’ll be sure to share your comments regarding your flat-bread... More 

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hilton Rosemont Chicago O'Hare is conveniently located just minutes from Chicago O'Hare International Airport and connected via enclosed sky bridge to Donald E. Stephens Convention Center. Our hotel features 300 guest rooms and suites, 24 hour room service, complimentary shuttle service to O'Hare Airport, The new Fashions Outlet Mall, MB Financial Park Entertainment District, and Rivers Casino, indoor pool, fitness center, wireless internet access (nominal fee) and Liberty Tavern Restaurant. ... more   less 

Additional Information about Hilton Rosemont / Chicago O'Hare

Address: 5550 North River Road, Rosemont, IL 60018
Region: United States > Illinois > Rosemont
Price Range: RM511 - RM925 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Rosemont / Chicago O'Hare 3.5*
Number of rooms: 300
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Hotels.com, Travelocity, Odigeo and Priceline so you can book your Hilton Rosemont / Chicago O'Hare reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Rosemont / Chicago o`Hare Hotel Rosemont
Hotel Style:
#4 Romantic Hotel in Rosemont
#4 Business Hotel in Rosemont
#9 Family Hotel in Rosemont
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Rosemont / Chicago O'Hare staff and other travellers.
11 questions
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Huntington Beach, California
Aguadilla, Puerto Rico
9 months ago

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Questions? Get answers from Hilton Rosemont / Chicago O'Hare staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not near elevator”
 of 5 bubbles LJScar, 30 Nov 2016 | Read review
“Dont expect late night coffee in the bar”
  • looking out at O'Hare airport
 of 5 bubbles dec60, 8 Nov 2016 | Read review
“Remeber to contact the hotel if you expect a pick up at O'Hare”
 of 5 bubbles T0rdE, 26 Oct 2016 | Read review
“The 10th floor has great access to the fitness area, which is surprisingly well stocked for a hotel.”
 of 5 bubbles mellion108, 3 Oct 2016 | Read review
“Higher floor had nice views.”
 of 5 bubbles amdltmd, 24 Sep 2016 | Read review
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