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Hilton Rosemont / Chicago O'Hare

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964 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Rosemont / Chicago O'Hare
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Showing 937: English reviews
Reviewed 14 June 2016

From check-in to check-out everything at the Rosemont Hilton is great. Welcoming lobby area, friendly and competent front desk employees, clean and lovely rooms. The bar area and breakfast area are a plus. Luis in the bar is charming and entertaining as are all the wait staff. Love stayin here!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank dennissG8346XP
PaulGrande, General Manager at Hilton Rosemont / Chicago O'Hare, responded to this review

Dear dennissG8346XP, Thank you so much for your continued loyalty to the Hilton Rosemont. It is a pleasure hosting you and we are delighted to learn of your appreciation for our inviting lobby and restaurants, our clean and comfortable guest rooms, and most importantly our friendly and hospitable team which strives to deliver exceptional service to each and every guest....

Worthington, Kentucky
Reviewed 14 June 2016

Air conditioning didn't work well the entire stay which was not comfortable, the solution was a fan. Also had to shower in cool water on Saturday AM. Shuttle drivers and 1 of the housekeepers where really helpful and friendly.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank patricialN5475QV
PaulGrande, General Manager at Hilton Rosemont / Chicago O'Hare, responded to this review

Dear patricialN5475QV, I’m sorry for the inconveniences you experienced during your recent stay with us. I have addressed your concerns regarding the A/C units with the engineering department and we have made adjustments to be better equipped for the upcoming summer months and temperatures. I’m also sorry you experienced unexpected water temperature difficulties which have now been addressed and fixed....

Freeport IL
Reviewed 14 June 2016

I booked this room in April for the Andrea Boucelli concert. I booked a King Suite at senior rate with 99 cent parking. I received a confirmation and my fault I did not write it down. I did NOT receive a confirmation email. We stayed there last Friday nite, June 10th. Check in was essentially uneventful. Our parking card didn't...

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Helpful?
Thank Pretzelcity
PaulGrande, General Manager at Hilton Rosemont / Chicago O'Hare, responded to this review

Dear Pretzelcity, Thank you so much for taking the time to respond to my direct message regarding the details of your stay and for speaking to our reservations manager directly too so that we could make it right. We are very sorry for the inconvenience you experienced, but I’m glad that we figured out that your email address was wrong...

Baton Rouge, United States
Reviewed 13 June 2016

Very quiet hotel in spite of proximity to O'Hare. We were very pleasantly surprised and pleased. Staff was very friendly and professional. Excellent location. We attended a concert at Allstate Arena. Breakfast buffet was very nice, certainly a good value - omelet bar was very popular.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Katherine C
PaulGrande, General Manager at Hilton Rosemont / Chicago O'Hare, responded to this review

Dear Katherine C, Thank you so much for taking the time to write a Trip Advisor review regarding your recent stay with us. I’m delighted to read that you were pleasantly surprised and pleased with the quietness of our hotel and guestroom considering our proximity to O’Hare International Airport. I will also be sure to share your delightful comments regarding...

Charlotte, North Carolina
Reviewed 12 June 2016

The hotel was the site of my group meeting, and it met my needs as a convention-type hotel. My room was clean, comfortable and large. I had only a little interaction with the staff, and they were friendly..Its location near O'Hare was convenient.

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Helpful?
Thank rjay01
PaulGrande, General Manager at Hilton Rosemont / Chicago O'Hare, responded to this review

Dear rjay01, I’m pleased to read that you enjoyed your recent business stay with us. Thank you for taking the time to write a Trip Advisor review as it was a pleasure to learn of your appreciation for your clean and comfortable guest room, our friendly staff, and convenient location near Chicago O’Hare International Airport. We hope to have the...

England
Reviewed 12 June 2016

Stayed here for a few days while an event was on at the nearby convention centre. Overall a good place to stay. The rooms are comfortable and modern with all mod cons. We did not use the swimming pool on the top floor but it did look inviting. The breakfast choices were good although the place did get crowded at...

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Helpful?
Thank HOP_8
PaulGrande, General Manager at Hilton Rosemont / Chicago O'Hare, responded to this review

Dear HOP_8, Thank you for taking the time to write a Trip Advisor review regarding your recent stay with us. I’m pleased to read that you enjoyed your room and the quality and variety offered at breakfast. We hope to have the opportunity to serve you again on your next visit to Rosemont and we hope you have the chance...

Reviewed 8 June 2016 via mobile

Well designed coffee shop that can be used for private reading or group breakout area. Coffee Master Daphne paired the newest bold coffee with a fresh raspberry loaf, all with a big bright smile. Efficient and knowledgeable. The space is kept very clean

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Helpful?
Thank John K
PaulGrande, General Manager at Hilton Rosemont / Chicago O'Hare, responded to this review

Dear John K, Thank you very much for taking the time to write a Trip Advisor review regarding your recent experience in our new full service Starbucks. Thank you for recognizing our very own Coffee Master Daphne and I’m pleased to learn you were able to take advantage of her knowledge and expertise. We do hope to have the opportunity...

Sarasota, Florida, United States
Reviewed 6 June 2016

This was my first stay here. I came as part of a larger group holding a meeting in one of their ballrooms. I had signed up for Hilton Honors after my old membership had long expired. The only perk I saw was a bag of two free bottles of water. They obviously didn't go out of their way to impress...

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Helpful?
Thank Tony S
PaulGrande, General Manager at Hilton Rosemont / Chicago O'Hare, responded to this review

Dear Tony S, Thank you for taking the time to write a Trip Advisor review regarding your recent stay with us and I’m disappointed to read that you were not impressed with your experience. I’m glad to see you signed up for the HHonors program and once your HHonors status increases you will start seeing more benefits, but you should...

Fort Mill, South Carolina
Reviewed 4 June 2016

The hotel is clean and very nice looking but front desk staff is extremely rude. If you are selecting a room rate that includes parking I would recommend calling the hotel directly and confirming the garage will be available. I was advised at checkin the garage was full and my 9 year old and I would need to park over...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Katherine F
PaulGrande, General Manager at Hilton Rosemont / Chicago O'Hare, responded to this review

Dear Katherine F, I’m extremely sorry for the inconveniences you experienced during your recent stay with us. I’m disappointed to read that my team did not handle the parking situation better and did not offer to hold your bags or tell you that the pool was unexpectedly closed. I will be sure to address these issues with my team and...

Dar es Salam, Dar es Salaam, Tanzania
Reviewed 3 June 2016 via mobile

We missed our flight and spent one night at the Hilton Rosemont Hotel in Chicago. Room was great. Food was amazing. The staff at the reception and restaurant were very welcoming and helpful. There is a also a shuttle service that runs to and from the hotel and airport.

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Helpful?
Thank aleemrajan
PaulGrande, General Manager at Hilton Rosemont / Chicago O'Hare, responded to this review

Dear aleemrajan, I’m sorry to hear that you missed your intended flight, but I’m happy to hear that we could provide a reprieve from the stress of traveling. Thank you for choosing to stay with us and for taking the time to write a Trip Advisor review and sharing your comments regarding your experience. I’m pleased to read that you...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hilton Rosemont Chicago O'Hare is conveniently located just minutes from Chicago O'Hare International Airport and connected via enclosed sky bridge to Donald E. Stephens Convention Center. Our hotel features 300 guest rooms and suites, 24 hour room service, complimentary shuttle service to O'Hare Airport, The new Fashions Outlet Mall, MB Financial Park Entertainment District, and Rivers Casino, indoor pool, fitness center, wireless internet access (nominal fee) and Liberty Tavern Restaurant. ... more   less 

Additional Information about Hilton Rosemont / Chicago O'Hare

Address: 5550 N River Rd, Rosemont, IL 60018-5231
Region: United States > Illinois > Rosemont
Price Range: RM522 - RM924 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Rosemont / Chicago O'Hare 3.5*
Number of rooms: 300
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com and Priceline so you can book your Hilton Rosemont / Chicago O'Hare reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Rosemont / Chicago o`Hare Hotel Rosemont
Hotel Style:
#4 Romantic Hotel in Rosemont
#4 Business Hotel in Rosemont
#9 Family Hotel in Rosemont
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Rosemont / Chicago O'Hare staff and other travellers.
12 questions
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Questions? Get answers from Hilton Rosemont / Chicago O'Hare staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“suites have great views of the city”
 of 5 bubbles Retinol13, 30 Dec 2016 | Read review
“Not near elevator”
 of 5 bubbles LJScar, 30 Nov 2016 | Read review
“Dont expect late night coffee in the bar”
  • looking out at O'Hare airport
 of 5 bubbles dec60, 8 Nov 2016 | Read review
“Remeber to contact the hotel if you expect a pick up at O'Hare”
 of 5 bubbles T0rdE, 26 Oct 2016 | Read review
“The 10th floor has great access to the fitness area, which is surprisingly well stocked for a hotel.”
 of 5 bubbles mellion108, 3 Oct 2016 | Read review
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