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Hilton Rosemont / Chicago O'Hare

1,198 reviews
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Traveller (143)
Room & Suite (149)
Dining (15)
Overview
  • Excellent45%
  • Very good35%
  • Average12%
  • Poor4%
  • Terrible4%
Travellers talk about
“convention center”(132 reviews)
“liberty tavern”(22 reviews)
“front desk”(143 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
All hotel details
Offers from Hilton Rosemont / Chicago O'Hare
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,198)Write a Review
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506
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147
57
51
Show reviews that mention
All reviewsconvention centerliberty tavernfront desksky bridgeshuttle runsmovie theaterbreakfast buffetgreat stayshuttle serviceclose to the airportparking garagebusiness tripnice roomsper dayconvenient locationupon checkfree shuttle
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141 - 145 of 1,163 reviews
Reviewed 2 June 2017

I brought my son to Chicago for his 10th birthday to check out the Field Museum and a Cubs game. I was initially bummed to not find somewhere closer to where we planned to visit but the personalized service we received from Bou...(so sorry, I...More

Thank Tsunamidoll
Response from Brenda M, Public Relations Manager at Hilton Rosemont / Chicago O'HareResponded 7 June 2017

Dear Tsunamidoll, Thank you so much for taking the time to write a review on Trip Advisor. We appreciate all the wonderful feedback and we are glad Bouchaib took good care of you. We apologize for the inconvenience of the shuttle service and the restaurant...More

Reviewed 2 June 2017

Superior customer service! I have never been surrounded by so many happy employees. A rare find these days. Clean and comfortable rooms. Great location walking distance to wonderful restaurants, shopping and activities.

Review collected in partnership with Hilton Hotels & Resorts
1  Thank anneO1707AO
Response from Brenda M, Public Relations Manager at Hilton Rosemont / Chicago O'HareResponded 7 June 2017

Dear anneO1707AO, Thank you for taking the time to write a Trip Advisor review regarding your recent stay with us. We are glad that you enjoyed your stay and we hope to have the opportunity to serve you again on your next visit to Chicago!

Reviewed 30 May 2017

We stayed one night for a wedding held in the hotel. We were very happy with the room - extremely comfortable bed and pillows. A/C worked great. Nice tv, chaise-type chair. reading lights. Adequate outlets. Very quiet. The breakfast buffet was good. Not great, not...More

1  Thank annmarz
Response from Brenda M, Public Relations Manager at Hilton Rosemont / Chicago O'HareResponded 31 May 2017

Dear annmarz, Thank you for taking the time to write a Trip Advisor review regarding your recent stay with us and I’m delighted to read that you enjoyed your stay with us! We hope to have the opportunity to serve you again on your next...More

Reviewed 29 May 2017

I stayed at the Rosemont between flights. We waited for a shuttle on Terminal 5 for 30 min and it never arrived. We took a cab to the Hotel. The clerk told us terminal 5 is not operated by the shuttle. We checked the webpage...More

Thank Jörn R
Response from Brenda M, Public Relations Manager at Hilton Rosemont / Chicago O'HareResponded 31 May 2017

I am so sorry to hear about your travel troubles and I’m deeply disappointed to hear about your recent experience at our hotel. We do appreciate your valuable feedback and hope to have the opportunity to serve you again and make it right.

Reviewed 25 May 2017

Stayed here for 2 nights for a convention. Nice, clean environment, super friendly staff, and upbeat appearance. Restaurant was excellent and the parking (outdoors) was reasonably priced. My only complaint is that the bed was slightly soft (probably at the end of its life). I...More

Thank lsabjazz
Response from Brenda M, Public Relations Manager at Hilton Rosemont / Chicago O'HareResponded 25 May 2017

Dear Isabjazz, Thank you for your valuable feedback regarding your recent stay with us. We truly appreciate your insight and your time in writing a Trip Advisor review that shares your experience with the travel community. I’m delighted to learn of your appreciation for our...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$132 - US$258 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Rosemont
#4 Romantic Hotel in Rosemont
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$132 - US$258 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Rosemont
#4 Romantic Hotel in Rosemont
Room types
Suites, Non-Smoking Rooms
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Traveller (143)
Room & Suite (149)
Dining (15)
Pool & Beach (13)
Amenities (30)
Business Centre & Event Rooms (10)
Questions & Answers
Ask a question
dreamsparis
25 October 2017|
Answer
Response from Diana F | Property representative |
Hello! Head to door number 3 at the shuttle center. Our shuttle is white with our Hilton Logo on it as well as the Embassy Suites and DoubleTree. We look forward to hosting you!
1
Vote
Sarochin S
5 August 2017|
AnswerShow all 7 answers
Response from NE_Greenbee | Reviewed this property |
sorry, I don't know as we had a rental car
0
Votes
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123456
Room Tips
"if you are catching a plane set your own alarm!"
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"As far as I know, all the rooms are good!"
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"Join the Hilton Honors club for free wifi"
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"Rooms on higher floor seemed to get cooler than the one on the lower floor. Request a refrigerator if needed."
Read review
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