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SpringHill Suites Chicago O'Hare

SpringHill SuitesUS$264*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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1,058 Reviews from our TripAdvisor Community

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Showing 1,038: English reviews
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Reviewed 3 days ago NEWvia mobile

Clean and well maintained room. Stayed on the 9th floor. Fast wifi, lots of power plugs. Complementary breakfast was good , beside the hotel u have an outback restaurant. Friendly staff. Lobby will be used for guests and for breakfast .

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Helpful?
Thank marcoziegler
Kevin W, Guest Relations Manager at SpringHill Suites Chicago O'Hare, responded to this review

Dear marcoziegler, Thank you so much for the wonderful review! We greatly appreciate your kind words. Our team works hard to create a memorable experience for all of our guests. Thank you for such great feedback and we look forward to having you with us again soon! Sincerely, Kevin W., Guest Experience Manager

Saint Louis, Missouri
Reviewed 1 week ago

My room was FANTASTIC.....the staff was courteous (especially front desk rep / thanks Alina!) the location was right off the highway....the bed was very comfortable...not a lot of restaurants nearby but it was a very enjoyable stay and everyone was very nice and friendly when asked about directions & general questions Kevin Warner Guest Experience Manager SpringHill Suites Chicago/O'Hare You...

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Helpful?
Thank dwenpat
Kimberly N, Manager at SpringHill Suites Chicago O'Hare, responded to this review

Dear Dwenpat, Thank you for your wonderful review. Great to see not only Alina at the front desk but also our Guest Experience Manager receiving a shout out for their great service. Congrats to the individual who graduated from Loyola. Great achievement. Hope to have you all back again in the future. Warmest Regards, Kimberly N., Assistant General Manger

Springfield, Oregon
Reviewed 1 week ago

We had an outstanding experience at this hotel! The people at the front desk were so helpful from the time we called for a shuttle from the airport until we left. The room was large and comfortable. We loved having the mini-kitchen and large sitting area. I would like to publicly thank Bobby (at the front desk) for his outstanding...

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Helpful?
Thank mhpaha
Kevin W, Guest Relations Manager at SpringHill Suites Chicago O'Hare, responded to this review

Dear mhpaha, We greatly appreciate your kind words! Our team strives to create a wonderful experience for all of our guests and we are delighted you enjoyed yours! Bobby is an asset to our team and we will happily share your feedback so his hard work doesn't go unnoticed. Thank you for such great feedback and we look forward to...

Reviewed 1 week ago

This was the best stay I have had in Chicago. I come in from Florida twice on business and stay near O'hare. The property was beautiful, the room was great and the breakfast was wonderful. The staff were friendly and helpful. The only problem I had was the air/heat was blowing on the bed.

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Helpful?
Thank Dogper
Kevin W, Guest Relations Manager at SpringHill Suites Chicago O'Hare, responded to this review

Dear Dogper, We greatly appreciate your kind words! Our team strives to create a wonderful experience for all of our guests and we are delighted you enjoyed yours! We will happily share your feedback with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for such great feedback and we look forward to...

Edwards, Colorado
Reviewed 2 weeks ago

we really liked the facility with the extra suite room. The breakfast was exceptional with such a variety of choices. It is very close to the airport and the shuttle service was prompt and accommodating. What made our stay outstanding, though, was the people we dealt with. I especially want to thank Shannon, Carrieal, Kimble and Matt. These were front...

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Helpful?
Thank CONancyD
bsaldana2016, Manager at SpringHill Suites Chicago O'Hare, responded to this review

Thank you for your wonderful review! We know your time is valuable and we really appreciate the feedback. It was a pleasure having you stay with us and we really appreciate your business. We are delighted to see that you enjoyed your experience here at the SpringHill Suites, Chicago O’Hare. The team here really does try to make every guests'...

Westminster, California
Reviewed 2 weeks ago via mobile

I honestly did not expect much from staying at Springhill. However, the team at the hotel surprised us. My husband and I are very satisified about our stay at SpringHill Suites by Marriott Chicago O’ Hare. Everyone seems enjoy their jobs from the front desk staff to the cleaning staff. Everyone is very friendly and gave us welcome feeling. The...

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Helpful?
Thank nina0427
bsaldana2016, Manager at SpringHill Suites Chicago O'Hare, responded to this review

Thank you for taking the time to share with us your most recent experience at the SpringHill Suites, Chicago O’Hare! We are overjoyed to know you had a great experience. It's feedback like yours that inspires us to continue to do more. Thank you again and we look forward to your next visit with us.

Reviewed 2 weeks ago

Loved the location. So easy to get to from the South without having to drive through Chicago! The nicest staff that great you with a smile and always willing to answer questions as they arise. The FREE breakfast was wonderful with plenty of seating. The area to sit and eat is bright, clean and comfortable. We loved the FREE shuttle...

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Helpful?
Thank Robert N
Kimberly N, Manager at SpringHill Suites Chicago O'Hare, responded to this review

Dear Robert N., Thank you for the great review. We are very proud of our staff service and happy that you took the time to recognize their hard work. Also great to see you noting our complimentary shuttle for businesses and restaurants within 2 miles of the hotel. We hope to have you visit us again should you travel to...

Lomira
Reviewed 2 weeks ago

Great location, breakfast, and Rooms View of Chicago and the airport this was our families favorite hotel when traveling through Chicago. I would definitely recommend this place as nothing negative to mention.

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Helpful?
Thank Darren D
Kimberly N, Manager at SpringHill Suites Chicago O'Hare, responded to this review

Dear Darren D, Thank you for sharing your experience with the SpringHill Suites, Chicago O'Hare. The corner suites are a great option for families. These rooms have windows looking out to the airport and on nice days great views of downtown. Thank you again and we hope to see you all again in the future. Kindly, Kimberly N., Assistant General...

Leclaire
Reviewed 2 weeks ago

The pool was is located in the lower level, and is basic but nice and warm. There is easy access to neighborhood restaurants which is a great alternative to the chain mainstays found close to hotels. The breakfast included fresh fruit and pleasant hot food alternative. The rooms were nice. The staff was unusually pleasant.

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Helpful?
Thank Riveagle
Kevin W, Guest Relations Manager at SpringHill Suites Chicago O'Hare, responded to this review

Dear Riveagle, We greatly appreciate your kind words! Our team strives to create a wonderful experience for all of our guests and we are delighted you enjoyed yours! Thank you for such great feedback and we look forward to having you with us again soon! Sincerely, Kevin W., Guest Experience Manager

St. Paul, MN
Reviewed 3 weeks ago

I have stayed at this location several times over the past 5-6 years. The service is always great. The staff is great to work with and always friendly. The breakfast was good, the room very clean and up to date. Highly recommend!

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Helpful?
Thank JeffB177
Kevin W, Guest Relations Manager at SpringHill Suites Chicago O'Hare, responded to this review

Dear JeffB177, Thank you so much for taking the time to share your experience with us! We're so happy to hear that our team continues to provide you with reasons to return to our hotel. We take great pride meeting your expectations. Thank you for such great feedback and we look forward to having you with us again soon! Sincerely,...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Internet
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Make the right choice, make the smart choice! We offer a hot breakfast, length of stay parking, and high speed internet all complimentary. Traveling to O'Hare; use our convenient 24 hour O'Hare Airport shuttle service. It leaves the hotel at :15 and :45 past every hour (please call for pick-up 11pm-6am). Once at airport, make your way to the bus/shuttle center. We pick- up at door #2 (2 times per hour). Located minutes from the Donald E. Stephens Convention Center, Allstate Arena, Rosemont Theater and NEW Rivers Casino. Conveniently close to the CTA 'Blue Line'. Take the train downtown to see the Magnificent Mile, Chicago Museums, McCormick Place or many other attractions. Sports enthusiasts will enjoy easy access to Chicago Cubs, White Sox, Chicago Bears and Blackhawk games. Our all suite-property includes spacious rooms which all have a fridge and microwave. Find time to use our Indoor swimming pool and 24 hour fitness center. With over 6,000 sq ft of flexible meeting space, we can help plan your next event. ... more   less 

Additional Information about SpringHill Suites Chicago O'Hare

Address: 8101 W Higgins Rd, Rosemont, IL 60631-2916
Region: United States > Illinois > Rosemont
Price Range: RM610 - RM1,147 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Chicago O'Hare 3*
Number of rooms: 245
Reservation Options:
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Also Known As:
Springhill Suites Chicago o`Hare Hotel Rosemont
Chicago Springhill Suites
Hotel Style:
#3 Business Hotel in Rosemont
#5 Family Hotel in Rosemont
#8 Romantic Hotel in Rosemont
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Chicago O'Hare staff and other travellers.
13 questions
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Questions? Get answers from SpringHill Suites Chicago O'Hare staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The only thing this hotel could use is more handicap parking spaces.”
dwenpat, 19 May 2017 | Read review
“Check to see where the air/heat vent is in the ceiling in relation to the bed”
Dogper, 15 May 2017 | Read review
“The 10th floor requires a second elevator ride, but the area is exceptionally quiet and secluded - LOVE IT!”
jeff_c130, 26 Apr 2017 | Read review
“request room on opposite side of train/highway”
  • basic but fine
  • comfortable bed
  • living area
  • one large room. no divider or door from living area
  • hotel info
  • nice and contemporary
  • kitchenette area
  • Sink outside bathroom
Lem1, 12 Apr 2017 | Read review
“We like the higher floors that are on a corner, the view is a amazing!”
krueger2677, 12 Apr 2017 | Read review
5 of 5
SpringHill Suites
US$264* /night
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TripAdvisorUS$264
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Prices are for 1 room, 2 adults
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