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Doubletree Hotel Chicago O'Hare Airport - Rosemont

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1,269 Reviews from our TripAdvisor Community

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There are newer reviews for Doubletree Hotel Chicago O'Hare Airport - Rosemont
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Showing 1,225: English reviews
Honokaa, Hawaii
Reviewed 1 week ago

Excellent choice for a stay if you are stranded in Chicago during a Blizzard! Amir, the gentleman that checked me in and out deserves special mention. He is a true professional in every way. Easy access to O'hare International. Great stay!

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Helpful?
Thank Mouselips46
ESDTMGR, Manager at Doubletree Hotel Chicago O'Hare Airport - Rosemont, responded to this review

Mouselips46, thank you for taking the time to leave feedback. We're so glad everything worked out and we hope you got home safely. Amir is indeed a true professional, we feel fortunate to have him on our team. Thanks again! ~Best wishes

Lubbock, Texas
Reviewed 2 weeks ago via mobile

Loved this location - we were able to walk to Giordano's pizza, walked to train station to get downtown for a meeting, shuttle to airport. Super convenient. Hotel was clean, staff were really great! Would definitely do it again!

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Helpful?
Thank basil4flavor
ESDTMGR, Manager at Doubletree Hotel Chicago O'Hare Airport - Rosemont, responded to this review

Basil4flavor, thank you for taking time to leave such great feedback! We're glad you were able to experience the area, especially Giordano's (awesome pizza). We look forward to seeing you again! ~Best wishes

Illinois
Reviewed 2 weeks ago

This is a typical Doubletree with the good service that follows. The one issue with this hotel is a security issue. The parking garage has an entrance to the hotel on the second floor. During our stay the door into the hotel was never locked. This meant that anyone can enter the hotel from the parking garage and have access...

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Helpful?
Thank travel4sushi
ESDTMGR, Manager at Doubletree Hotel Chicago O'Hare Airport - Rosemont, responded to this review

Thank you so much for taking the time to leave a review of your recent stay here, we are so pleased you enjoyed your experience with the service. Our second floor entrance should be locked between 11pm and 6am, we will ensure that procedures our being followed by our security staff. Thank you for your feedback and we look forward...

Phoenix, Arizona
Reviewed 2 weeks ago via mobile

Stayed 2 nights for business. Room very modern, bed very comfortable and shower was huge! Nice fridge as well. TV could have been larger. Also nice store downstairs for drinks and snacks but a little pricey. Only negatives were limited parking (valet is available) and vending machines were cash only - isn't this 2017??? Staff very friendly and even offered...

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Helpful?
Thank tbo41fan
ESDTMGR, Manager at Doubletree Hotel Chicago O'Hare Airport - Rosemont, responded to this review

Thank you so much for taking the time to leave a review of your recent stay here, we are so pleased you enjoyed your experience with us and look forward to welcoming you back again on your next visit to the area. Best Wishes~

Eau Claire, Wisconsin
Reviewed 2 weeks ago

Great location, especially in relationship to O'Hara and the Stephens Convention Center. The many restaurants and shopping, within walking of the DoubleTree are very good. Also, there is a non-hotel shuttle service to transport you to a outlet mall.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Dan O
ESDTMGR, Manager at Doubletree Hotel Chicago O'Hare Airport - Rosemont, responded to this review

Dan, thank you for the 5 star rating and review. We truly appreciate your feedback and look forward to seeing you again. ~Best wishes

Alsip, United States
Reviewed 2 weeks ago

Friendly staff. Clean and modern room. Bed was good. Nice to have a fridge in room. Shower was HUGE! Clean room, and bathroom. Maintenance gentleman gave me three free breakfast buffet coupons for buffet in morning. Food could have been warmer. Some items were cold. Did not get to check out many amenities, like pool, or fitness room.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Z8446AKmikel
ESDTMGR, Manager at Doubletree Hotel Chicago O'Hare Airport - Rosemont, responded to this review

Thank you so much for your 4 star rating and review. Your feedback is great, and we will make sure the food warmth is addressed. We're glad you enjoyed everything else and we look forward to seeing you again in the future. ~Best wishes

Wisconsin
Reviewed 2 weeks ago

Hilton honors can grab a few perks like $10/ night off valet parking. Clean, friendly place that is huge, but never met anyone in long halls. Check in efficient. We landed on 3rd floor in king room. Room clean, Comfortable bed, nice pillow, sheets very soft. TV placement in room made it hard to watch without cranking head to one...

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Helpful?
Thank FastGirl39
ESDTMGR, Manager at Doubletree Hotel Chicago O'Hare Airport - Rosemont, responded to this review

Thank you for your 4 star rating and review, your feedback is fantastic and will help us in earning a 5 star review the next time you're in town. We truly appreciate your patronage, thanks again! ~Best wishes

Reviewed 3 weeks ago

We stayed at this hotel to attend a car show across the street at the convention center. it worked out great! We used the pool, and fitness center, and also ate at the restaurant-all were very good. The bed was quite firm, and everything was very clean. No complaints at all!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 947valeriel
ESDTMGR, Manager at Doubletree Hotel Chicago O'Hare Airport - Rosemont, responded to this review

Thank you so much for taking the time to leave a review of your recent stay here, we are so pleased you enjoyed your experience with us and look forward to welcoming you back again on your next visit to the area. Best Wishes~

Reviewed 3 weeks ago

The room for the most part was clean. However, the sheets had blood stains, which took four hours to change so I had to sleep in the chair and ended up with a crook in my neck. The shower door was broken and wouldn't close and the tub stopper was disconnected from the drain. The desk staff was rude and...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank S7279QZlindab
ESDTMGR, Manager at Doubletree Hotel Chicago O'Hare Airport - Rosemont, responded to this review

We would like to thank you for taking the time to review our hotel. We appreciate your feedback and are sad to see that your stay was not exceptional. I would like the opportunity to speak to you and make this right. We appreciate your loyalty to the Hilton family. If you could please reach out to me at your...

Morehead City, North Carolina
Reviewed 3 weeks ago

Nice high end Doubletree Hotel. Service was excellent. Bar provided very good food at lower prices. Bartenders very attentive. Front desk was excellent - fast and efficient check in and check out. Very fast and efficient shuttle service to the airport. Lots of time options 24 hours a day. Facility is getting a little tired but still clean. Too many...

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Helpful?
Thank Dave G
Luigi R, Front Office Manager at Doubletree Hotel Chicago O'Hare Airport - Rosemont, responded to this review

Dear Dave G, Thank you for taking the time from your day to review our hotel. We appreciate your feedback and are glad to know you were able to enjoy your time with us. I'm happy to see that our staff was able to make such a great impression on your experience. We hope to have you back soon. Best...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Doubletree O'Hare Rosemont is located adjacent to the Donald E. Stephens Convention Center and five minutes from O'Hare International Airport (ORD) via our 24-hour complimentary hotel shuttle. Recently award 4 Diamond AAA rating. Hi-Spd Internet available in guest rooms for a nominal fee. Parking with in/out privileges: $20/day; Valet Parking: $28/day. ... more   less 

Additional Information about Doubletree Hotel Chicago O'Hare Airport - Rosemont

Address: 5460 N River Rd, Rosemont, IL 60018-5232
Region: United States > Illinois > Rosemont
Price Range: RM553 - RM1,063 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree Hotel Chicago O'Hare Airport - Rosemont 3.5*
Number of rooms: 369
Reservation Options:
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Also Known As:
Doubletree Rosemont
Rosemont Doubletree
Hotel Style:
#2 Family Hotel in Rosemont
#5 Business Hotel in Rosemont
#10 Romantic Hotel in Rosemont
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree Hotel Chicago O'Hare Airport - Rosemont staff and other travellers.
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Questions? Get answers from Doubletree Hotel Chicago O'Hare Airport - Rosemont staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid 2nd floor, as the skybridge from the parking deck comes in there, right into a row of rooms.”
 of 5 bubbles Migizi, 21 Mar 2017 | Read review
“Verify several times where you want your room to ensure that is what you receive.”
 of 5 bubbles JStolz1, 1 Mar 2017 | Read review
“We were in king suite. Very roomy and comfortable”
 of 5 bubbles Y2171EAdonnas, 2 Jan 2017 | Read review
“If you work out, stay on the 3rd floor, same as fitness center, and also the parking garage.”
 of 5 bubbles JBretteD, 22 Dec 2016 | Read review
“Corner rooms are a bit quieter.”
 of 5 bubbles Aufmuth13, 11 Dec 2016 | Read review
5 of 5