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07/05/2017 08/05/2017
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    Hyatt Regency O'Hare

    9300 Bryn Mawr Ave, Rosemont, IL 60018-5238
    Hotel website
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    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE US$48
    US$159
    US$111
    US$159
    US$159
    Traveller (461)
    Room & Suite (143)
    Dining (17)
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    Overview

    • Excellent40%
    • Very good35%
    • Average14%
    • Poor6%
    • Terrible3%
    Travellers talk about
    Free Wifi
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    4 Star Hotel
    All hotel details
    Offers from Hyatt Regency O'Hare
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    Rooms
    7 May8 May
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    1 room, 2 adults, 0 children
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    Traveller rating
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    Reviewed 25 July 2016

    They had nice facilities for a conference, but the rooms only had a "cooler" that looked like a refrigerator. I expected a true refrigerator in the room at a hotel like this. I have paid far less for a room and had a real refrigerator.

    Review collected in partnership with Hyatt Hotels
    Helpful?
    Response from KatherineGear, Manager at Hyatt Regency O'Hare

    Hello Laura K, Thank you for staying with us and for your review. We are sorry you were not informed of the amenities availabile in the guest rooms and hope this does not deter you from staying with us in the future.

    Reviewed 25 July 2016

    Overall nice place to stay. All needed accommodations within the hotel. Friendly staff. Perks coffee shop open 24 hours which is very convenient. Issues with wifi connectivity and radio did not work in the room. Nothing resolved before check out.More

    Review collected in partnership with Hyatt Hotels
    Helpful?
    Response from KatherineGear, Manager at Hyatt Regency O'Hare

    Hello Terri D, Thank you for staying with us and for providing your feedback. We are sorry to learn of these shortfalls during your stay and hope this does not deter you from staying with us in the future. We'd love to have another opportunity...More

    Reviewed 25 July 2016

    I had a great stay at this hotel. It was clean, well kept up and the staff was very nice. The fitness center was probably the biggest I have ever been to. It was busy in the morning, but I could still get on equipment....More

    Review collected in partnership with Hyatt Hotels
    Helpful?
    Response from KatherineGear, Manager at Hyatt Regency O'Hare

    Hello Michelle D, We're happy you enjoyed your stay at Hyatt Regency O'Hare! it's wonderful to hear that you loved the size of our fitness center and found the hotel to be clean and well kept. We hope to welcome you back in the future!

    Reviewed 25 July 2016

    Usually going to ORD airport is in a rush. That was my case. I was checking out at 3am and asked front desk rep to call Shuttle Bus driver or Valet on the radio to wait for me. She ignored me and I lost the...More

    Review collected in partnership with Hyatt Hotels
    Helpful?
    Response from KatherineGear, Manager at Hyatt Regency O'Hare

    Hello Juan G, Thank you for providing us with your feedback. We are sorry to hear of your experience - it sounds like we fell short in providing excellent customer service. This is certainly not indicative or the type of service we provide on the...More

    Reviewed 25 July 2016 via mobile

    Had a blast at this weekend's Parklane conference that was held at Hyatt Regency O'HARE. Customer service was excellent, rooms clean and updated. Check in and check out so efficient. Parking well light and maintained. Our banquet food hot and amazing. Steak so tender used...More

    Helpful?
    Response from KatherineGear, Manager at Hyatt Regency O'Hare

    Hello Barbara E, Thank you for staying at Hyatt Regency O'Hare! We're happy you enjoyed your stay during the Park Lane Jewelry conference. We are glad you loved the food and experienced excellent service. We hope to have the opportunity to welcome you back again...More

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    About
    Amenities
    • Top amenities
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • US$141 - US$302 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Green Hotel in Rosemont
    • #3 Luxury Hotel in Rosemont
    • #7 Family Hotel in Rosemont
    • #7 Business Hotel in Rosemont
    • #7 Romantic Hotel in Rosemont
    Photos
    Traveller (461)
    Room & Suite (143)
    Dining (17)
    Hotel & Grounds (279)
    Nearby
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    Nearby Attractions
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    Questions & AnswersAsk a question
    Connor Z
    How easy is it to see planes from the hotel room?
    3 April 2017|
    Answer Show all 4 answers
    Response from Dawn S | Reviewed this property |
    I think if you are on the 3rd floor or above. We were on the 2nd floor and couldn't see much.
    0
    Votes
    Soonhong K
    I would like a room on March 30 for one night and would like to check out at 5pm next day. How much would I get charged for late checkout?
    26 February 2017|
    Answer Show all 2 answers
    Response from Timothy G | Reviewed this property |
    If you let them know when you check in they will accommodate you. We always request early check in and late check out. I have never been turned down.
    0
    Votes
    LFC89
    Hi, marianne. What would you like to know about this accommodation? Is it easy to find the parking garable for the park sleep fly program? Also is that attached to the hotel or at another location? My reservation says In and out service included so I thought that would mean included.
    31 January 2017|
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    Room Tips
    "The executive wing is quieter than the main building, but it's a bit farther of a walk."
    Read review
    "Convention hotel, close to the airport"
    Read review
    "good views on the top floor."
    Read review
    "Talk to the concierge for a better room, they know what's going on when you are staying there!"
    Read review