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Holiday Inn Express Chicago O'Hare

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565 Reviews from our TripAdvisor Community

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Showing 526: English reviews
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Olympia, Washington
Reviewed 1 week ago

I've stayed at this hotel numerous times over the years and it has always been consistently good. Not amazing, but dependable. I was told by the new management the hotel will undergo updates and upgrades in the near future to bring it up to the Edward Hotels level of quality.

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Helpful?
1Thank Robert_H_Olympia
Reviewed 2 weeks ago

This hotel is no longer a Holiday Inn Express nor part of the IHG group. It is now Edward Hotel. We had made reservations through IHG but were notified a few days before our trip that the hotel wasn't part of the group anymore, we regret we couldn't make points or take advantage of IHG membership but since it was...

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Helpful?
Thank Faja P
minnesota
Reviewed 4 weeks ago via mobile

Stayed 5 hours overnight . Had reservation... given last room at hotel. Room moldy, water damage. Armando then found a handicap room. It too had old damaged wall paper and curtains large water stains. Armando was very respectful thank you. There was a police issue at hotel which I'm sure occurs more then I realize. Discussed issues with Hotel manager...

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1Thank Twingirls2
IHGService, Guest Relations Manager at Holiday Inn Express Chicago O'Hare, responded to this review

Dear Twingirls2, Thank you for sharing the details of recent stay with us. I'm grateful to you for choosing to stay at our property. Although it is great to know that you had pleasant encounters with our cordial hotel staff members particularly Armando and our Duty Manager, I'm disappointed to learn about the ordeal that you went through because of...

Reviewed 4 weeks ago via mobile

This hotel is close enough to Allstate Arena to walk but it would be a highly trafficked and potentially dangerous walk. Google maps says just under a mile. We drove to the arena but then had to wait half an hour to leave the parking lot after the concert. The hotel itself was clean and comfortable. The vending machine wasn't...

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Thank Robin E
Joliet, Illinois
Reviewed 20 March 2017 via mobile

Check in was easy and quick. The room was great with a ton of space with micro, fridge, wet bar area, coffee maker and great view of the airport. No cups for the coffee, not a big deal, but the walls are paper thin and you can hear everything in the hall and next door. They had a hot breakfast,...

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Thank Shannon C
Fayetteville
Reviewed 15 March 2017

Definitely a great location if you don't want to expense of staying in the heart of downtown. Favorite location was the bar area which has dim lighting and single seating for a relaxing time after work. The area is small but definitely works. There's also an onsite restaurant, which provides large portions. The hotel offers a free shuttle to/from the...

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Thank babylovenc
Tom N, General Manager at Holiday Inn Express Chicago O'Hare, responded to this review

Thank you for your valuable comments regarding your recent stay with us. We always strive to exceed our guests expectations and it is through feed-back such as yours that enables us to measure our success. Thank you.

Cushing, Oklahoma
Reviewed 15 March 2017 via mobile

Since the flights were canceled, the airline gave us a discount coupon. A free shuttle delivered us in about 15 minutes. The hotel staff was very helpful. They offered a nice reception in the evening with beer, wine, chips, and other great snacks. The bed was very comfortable with plenty of huge pillows. Breakfast was also available but I needed...

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Helpful?
Thank MrsAndre
Tom N, General Manager at Holiday Inn Express Chicago O'Hare, responded to this review

Thank you for your valuable comments regarding your recent stay with us. We always strive to exceed our guests expectations and it is through feed-back such as yours that enables us to measure our success. Thank you.

Painesville, Ohio
Reviewed 5 March 2017

My family of 5 (2 adults 3 children) stayed the weekend as part of a weekend getaway. We frequently stay at HIEX often and this hotel offers a great location. You are literally just off the freeway and have easy acces to get to any Chicago area location. This is a typical HIEX in design and feel. The rooms are...

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Helpful?
1Thank Michael M
Tom N, General Manager at Holiday Inn Express Chicago O'Hare, responded to this review

Thank you for your very valuable comments regarding your recent stay with us. We always strive to exceed our guests expectations and it is through feed-back such as yours that enables us to measure our success and to also share your comments with our staff as it is a great morale booster for them. Thank you.

Chicago, Illinois
Reviewed 1 March 2017

The best Holiday Inn Express I have ever stayed at. Clean, comfortable, quiet rooms. Everything works! Even the electrical outlets on the desk and lamps actually work! Superb staff. Nice work out facility. Free parking. Free breakfast that actually includes hot food that doesn't taste like it was reconstituted. Fresh coffee that tastes....like coffee! Very close to O'Hare. Great stay!

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Helpful?
Thank Claude P
Tom N, General Manager at Holiday Inn Express Chicago O'Hare, responded to this review

Thank you for your very valuable comments regarding your recent stay with us. We always strive to exceed our guests expectations and it is through feed-back such as yours that enables us to measure our success and to also share your comments with our staff as it is always a great morale booster for them. Thank you and look forward...

Decorah, Iowa
Reviewed 28 January 2017

We come to get on a plane at O'hare, stay overnight and leave car while gone. Nice large room. Best of all was Joe the desk clerk. He was helpful, answering questions very well. Must like his job because he showed it. Reservations had a mistake on rates and Joe had manager make correction. It's so nice to deal with...

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Helpful?
Thank DaveFmIA
Tom N, General Manager at Holiday Inn Express Chicago O'Hare, responded to this review

Thank you for your valuable comments regarding your recent stay with us. We always strive to exceed our guests expectations and it is through feed-back such as yours that enables us to measure our success and to also share your comments with our staff as it is always a great morale booster for them. Thank you.

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Dry Cleaning
Official Description (provided by the hotel)
Welcome The Holiday Inn Express Hotel & Suites O'Hare Airport is located 5 minutes north of O'Hare International Airport with complimentary shuttle service. Interstates I-90, I-294, I-190 and I-290 have exits leading to the airport. We are also only 25 minutes from downtown Chicago. The Holiday Inn Express & Suites O'Hare is a brand new interior corridor hotel with 10,000 sq. ft. meeting space, conveniently located within walking distance to Allstate Arena and 2 miles from Donald E. Stephens Convention Center. Hotel features include complimentary smart start breakfast, wireless high-speed Internet access free to guest and local phone calls. The hotel has 243 guest rooms and 31 suites to accommodate any need. Enjoy our spacious and deluxe guest rooms and suites that are equipped with granite vanities in our bathrooms, clock radio/ MP3 compatible, pillow top mattress, work desk with ergonomic chairs, 27 inch television with free movie channels, pay-per-view movies and Nintendo games. Micro/ fridges in all suites and priority club floors. We invite you to use our 24 hour fitness center with state of the art workout equipment, our indoor lap pool and kiddie pool. Our Market Place is available for sundries, snacks and beverages 24 hours. The hotel's lobby includes a work area for your business use, with four computers kiosk, and complimentary high-speed Internet access for guest use. ... more   less 

Additional Information about Holiday Inn Express Chicago O'Hare

Address: 6600 North Mannheim Road, Rosemont, IL 60018
Region: United States > Illinois > Rosemont
Price Range: RM489 - RM762 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Chicago O'Hare 3*
Number of rooms: 275
Reservation Options:
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Also Known As:
Holiday Inn Express Chicago o`Hare Hotel Rosemont
Holiday Inn Express Rosemont
Holiday Inn Rosemont
Hotel Style:
#15 Business Hotel in Rosemont
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Chicago O'Hare staff and other travellers.
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Questions? Get answers from Holiday Inn Express Chicago O'Hare staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If staying over a weekend, get a room on the 5th floor or below to avoid loud pounding music from the 9th floor’s event room.”
Robert_H_Olympia, 15 Apr 2017 | Read review
“The rooms are mostly quiet , even though hotel is close to major intersection.”
Micheline990, 21 Sep 2016 | Read review
“Lot's of hotels in a one-block area...stay somewhere else.”
asiatraveler57, 31 Aug 2016 | Read review
“I ma not sure there are good rooms in that place”
Gbt1988, 23 Aug 2016 | Read review
“For two beds/two couples, there is an option for a two-room suite. The only problem is that the bathroom is in one person's bedroom.”
dana204, 28 Jun 2016 | Read review
5 of 5