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Loews Chicago O'Hare Hotel

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1,643 Reviews from our TripAdvisor Community

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Showing 1,589: English reviews
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Reviewed 2 days ago NEW

need to have complimentary water in the room and the room across the hall was loud. When I called the operator it just rang and rang. so I gave up. The black out drapes were good. The concierge was helpful when I checked in. Overall it does not match up to other business hotels.

Review collected in partnership with Loews Hotels and Resorts
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Helpful?
Thank patricialM5501EO
Kelly K, General Manager at Loews Chicago O'Hare Hotel, responded to this review

Patricia- Thanks for taking the time to reach out about your recent stay. I'm sorry to hear about the noise you had experienced from the room across the hall from you. More importantly, I'm sorry that our team was unable to answer the phone at the time you had called. We appreciate your feedback and I will be sharing your...

Decatur, IL
HOTEL’S FAVOURITE REVIEW
Reviewed 8 February 2017

We recently used Loews Park, Sleep and Fly package and it couldn't have been better. From the bellman who took our luggage and gave us great instructions on parking, to the front desk staff, this hotel was top notch. We stayed overnight before and after our trip having a great experience both times. The rooms were great and the beds...

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Helpful?
5Thank Jerry U
About Hotel's Favourite Review
Kelly K, General Manager at Loews Chicago O'Hare Hotel, responded to this review

Jerry, Thanks for taking the time to write us about your stay. I am thrilled that you found your second experience to be just as good as your first with us. We really appreciate your feedback and look forward to welcoming you back again soon. Best, Paul Ohm General Manager

Springfield, Massachusetts
Reviewed 2 days ago NEW

Definitely stay here if you have to stay at O'Hare. Apart from the neighborhood, which is your average airport hotel strip and the noise from the planes (which impacts all of the area hotels and isn't too bad), you'll feel like you're at a luxury property. From the upscale feel of the lobby and rooms, to the great service and...

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Helpful?
Thank SDC372
Kelly K, General Manager at Loews Chicago O'Hare Hotel, responded to this review

Thanks so much for writing us about your recent stay. Sounds like you had an enjoyable second experience with us. Glad to hear the room service that you had orders was just as delicious as the first time. Thanks so much for choosing Loews and we look forward to welcoming you back again soon! Best, Paul Ohm General Manager

Rosemont
Reviewed 3 days ago NEW

Excellent facility for business or pleasure. 3 great restaurants without leaving the hotel grounds. Starbucks in the lobby!!! Theater just next door. Great outlet mall just 1 1/2 blocks away. 10 minutes from Chicago O'Hare airport with free shuttle. Very enjoyable!

Review collected in partnership with Loews Hotels and Resorts
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Helpful?
1Thank U7833WFterryb
Kelly K, General Manager at Loews Chicago O'Hare Hotel, responded to this review

Thanks for taking the time to write us about your stay! We're so glad to hear that you found your experience to be an enjoyable one. Thank you for choosing Loews and we look forward to welcoming you back again soon. Best, Paul Ohm General Manager

Rosemont
Reviewed 4 days ago NEW

Executive feel throughout hotel experience. Access to 2 top-notch steak houses and outlet mall. Overall excellent facilities and staff. Would definitely return to the hotel if in the area. Loved every aspect of my stay.

Review collected in partnership with Loews Hotels and Resorts
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Helpful?
Thank jayvee2017
Kelly K, General Manager at Loews Chicago O'Hare Hotel, responded to this review

Jayvee- Thanks for taking the time to write us about your stay! We're so glad to hear that you found your experience to be an enjoyable one. Thank you for choosing Loews and we look forward to welcoming you back again soon. Best, Paul Ohm General Manager

Milwaukee, Wisconsin
Reviewed 5 days ago NEW

nice venue, easy access, helpful staff, very accommodating. the onsite lounge has good selection, good quality for a lounge and 24 hours access. room service is also 24 hour access. this is great for international and late travelers.

Review collected in partnership with Loews Hotels and Resorts
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Helpful?
Thank davidcE5716IJ
Kelly K, General Manager at Loews Chicago O'Hare Hotel, responded to this review

David- Thanks for taking the time to write us about your stay! We're so glad to hear that you found your experience to be an enjoyable one. Thank you for choosing Loews and we look forward to welcoming you back again soon. Best, Paul Ohm General Manager

Denver, Colorado
Reviewed 1 week ago NEWvia mobile

Loved the room and the amenities. Beautiful bathroom and spacious rooms. The downside - the bed is THE most uncomfortable bed in a hotel I've even slept in honestly. Like sleeping on a board. Mini bar was great. Staff was nice, was here for a conference and the staff did a wonderful job with that as well. Conference rooms were...

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Helpful?
Thank Lisa V
Kelly K, General Manager at Loews Chicago O'Hare Hotel, responded to this review

Lisa, Thanks for writing us, it's great to hear from you! I'm sorry to hear that you found the bed to be uncomfortable. We would be happy to have brought up additional comforters or pillows to help make it a little more comfortable for you, next time. Thank you for choosing Loews and we look forward to welcoming you back...

Reviewed 1 week ago

My boyfriend and I recently took advantage of the hotels Stay, Park and Fly plan. Upon our arrival we were given two tickets to use to exit the garage when we returned. The overall hotel is beautiful and the transport to the airport and back was timely and accessible. However, when we returned we could not exit the garage. We...

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Helpful?
1Thank Cari M
Kelly K, General Manager at Loews Chicago O'Hare Hotel, responded to this review

Cari- Thanks so much for taking the time to write us about your recent stay. I'm sorry to hear of the discrepancies you experienced while using our Park and Fly package. That is in no way reflective of our standards of service, please accept my apologizes. If you still have not received your credit back to your account, please give...

Dallas, Texas
Reviewed 1 week ago

I stayed here for a meeting in November and what a great location offering everything you get from a city center hotel bundled up near the airport and 2 established restaurants (McCormick & Schmickt, The Capital Grille) within steps. Also, there is a wonderful on-site restaurant (separate review to be included). The rooms are well appointed, comfortable and quite. The...

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Helpful?
Thank TravelTwin71
Kelly K, General Manager at Loews Chicago O'Hare Hotel, responded to this review

Gavin- Thanks for taking the time to write us about your recent stay. I am glad to hear that you enjoyed your stay overall & that you found it to be 5-star worthy! Thanks for choosing Loews and we hope to welcome you back again soon. Best, Paul Ohm General Manager

South Windsor, Connecticut, United States
Reviewed 1 week ago

I recently stayed here on a business trip for 3 days. The very is clean and quiet. I'm not a fan or "carpeted" rooms, so that being a "personal" dislike is the only negative thing I can say about the hotel. But again that is a "personal" feeling. Otherwise the Loews counties to rate as one of the best luxury...

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Helpful?
Thank Gavin B
Kelly K, General Manager at Loews Chicago O'Hare Hotel, responded to this review

Gavin- Thanks for taking the time to write us about your recent stay. I am glad to hear that you enjoyed your stay overall. Thanks for choosing Loews and we hope to welcome you back again soon. Best, Paul Ohm General Manager

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Loews Chicago O'Hare is the area's first luxury hotel with its very own art gallery featuring a full-time curator and monthly art exhibitions. The works of Chicago's most intriguing artists are displayed throughout the hotel. After dinner enjoy live entertainment in our very own Montrose Theatre. Architecture buffs will enjoy a visit to the Frank Lloyd Wright Home while sports fans can attend a game at nearby Wrigley Field. We are located just minutes from O Hare International Airport and 14 miles west of downtown Chicago, making us the perfect destination for business and conference guests. ... more   less 

Additional Information about Loews Chicago O'Hare Hotel

Address: 5300 N River Rd, Rosemont, IL 60018-5400 (Formerly InterContinental Chicago O'Hare)
Region: United States > Illinois > Rosemont
Price Range: RM546 - RM1,448 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Loews Chicago O'Hare Hotel 4.5*
Number of rooms: 556
Reservation Options:
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Also Known As:
Intercontinental Chicago o`Hare Hotel Rosemont
Intercontinental Hotel Rosemont
Hotel Style:
#1 Business Hotel in Rosemont
#1 Romantic Hotel in Rosemont
#1 Luxury Hotel in Rosemont
#2 Green Hotel in Rosemont
#4 Family Hotel in Rosemont
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Questions & Answers

Here's what travellers have asked, with answers from Loews Chicago O'Hare Hotel staff and other travellers.
36 questions
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9 months ago
Henderson, NV
4 months ago
Chesterfield, Missouri
Utah
1 month ago

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Questions? Get answers from Loews Chicago O'Hare Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Face away from airport”
SDC372, 25 Apr 2017 | Read review
“Corner room was a bit larger than most and provided 2 windows for 2 different views.”
footballfrk, 2 Apr 2017 | Read review
“We got a great rate - not sure if this was the convention rate but very reasonable”
spartan66, 28 Mar 2017 | Read review
“higher floors give better views - my view was of the parking garage.”
  • spacious rooms
  • not a lot of space to put toiletries - good for just one though!
  • super comfy bed
  • excellent black out blinds!!!
  • comfy chaise
  • not ideal bathroom for families!
trvlbug72, 26 Mar 2017 | Read review
“Some of the higher rooms have an airport view, so you could see planes land and take off from the airport.”
Nelsonjlp1, 25 Mar 2017 | Read review
5 of 5