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Loews Chicago O'Hare Hotel

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1,608 Reviews from our TripAdvisor Community

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Showing 1,554: English reviews
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Paris, Illinois
Reviewed 2 days ago NEW

Our room was very clean and nice. Staff was very friendly and helpful. The location was perfect for the event we were attending. Also, the outlet mall is within walking distance. Overall a great stay.

Review collected in partnership with Loews Hotels and Resorts
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Helpful?
Thank Rachel P
Kelly K, General Manager at Loews Chicago O'Hare Hotel, responded to this review

Rachel - Thanks for writing us, it's great to hear from you! Sounds like you had a memorable stay worthy of five stars. We are thrilled to learn of your wonderful stay and we look forward to welcoming you back again soon. Best, Paul Ohm General Manager

Decatur, IL
HOTEL’S FAVOURITE REVIEW
Reviewed 8 February 2017

We recently used Loews Park, Sleep and Fly package and it couldn't have been better. From the bellman who took our luggage and gave us great instructions on parking, to the front desk staff, this hotel was top notch. We stayed overnight before and after our trip having a great experience both times. The rooms were great and the beds...

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4Thank Jerry U
About Hotel's Favourite Review
Kelly K, General Manager at Loews Chicago O'Hare Hotel, responded to this review

Jerry, Thanks for taking the time to write us about your stay. I am thrilled that you found your second experience to be just as good as your first with us. We really appreciate your feedback and look forward to welcoming you back again soon. Best, Paul Ohm General Manager

Reviewed 2 days ago NEWvia mobile

Room was large but had soiled carpet. Beds are not comfortable compared to the competition. Watch your billing. Charged for a $7.50 bottle of water which was not consumed by us. Overheard the same issue with family checking out in front of us. As a road warrior, you probably can do better with Hilton or Marriott.

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Helpful?
Thank Todd B
Chicago, Illinois
Reviewed 2 days ago NEW

Everyone at the Loew's Chicago O'Hare Hotel was fantastic and took the best care of us from beginning to end of our stay. Any problems were resolved quickly and with complete satisfaction. The third floor is pet friendly so if you don't wish to be on the same floor as animals, request a different floor.

Review collected in partnership with Loews Hotels and Resorts
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Helpful?
Thank Sara M
Kelly K, General Manager at Loews Chicago O'Hare Hotel, responded to this review

Sara, Thanks for writing us, it's wonderful to hear from you. I'm thrilled to hear about your recent experience at the hotel, and so glad it was five star worthy! Thanks for choosing Loews and we look forward to welcoming you back again soon. Best, Paul Ohm General Manager

Minneapolis, Minnesota
Reviewed 2 days ago NEW

Our room far and away exceeded our expectations. The only negative thing I can think of was the safe was too small to put my laptop in. Very nice that this was so close to convention center; well within walking distance. It rained the whole time we were there, and the bell staff was quick to call us a cab....

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Helpful?
Thank Tyggerstyx
Kelly K, General Manager at Loews Chicago O'Hare Hotel, responded to this review

Thanks so much for taking the time to write us about your recent stay. First and foremost, I am very sorry to hear about your less than memorable experience in the Ashburn for your two meals. This in no way reflects our levels of service and please accept my apology on behalf of the team. I will be sure to...

Toledo, Ohio
Reviewed 2 days ago NEW

I stayed at this property for 3 nights in March 2017 as I attended a convention there. They were very attentive to our needs - sleeping rooms are large and comfortable; even though close to the airport, no plane noise. Meeting rooms were at the right temperature and well maintained. All AV services were in working order and technicians professional...

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Helpful?
Thank spartan66
Kelly K, General Manager at Loews Chicago O'Hare Hotel, responded to this review

Thanks so much for your five star review! I am thrilled to hear that you enjoyed your stay overall. We appreciate your feedback about directions to and from downtown Chicago. We do offer directional information on our website on the main page, under "Useful Information". We do not offer shuttle service to the city but the CTA Blue Line Train...

Rosemont
Reviewed 3 days ago NEW

Love the art, the food was incredible (both banquet and restaurant). The place is beautiful and staff are amazing. Excellent service throughout and the rooms were clean and comfortable. Had an incredible experience at the Ashburn, probably the best customer service I have ever experienced at a restaurant.

Review collected in partnership with Loews Hotels and Resorts
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Helpful?
Thank Rachel T
Kelly K, General Manager at Loews Chicago O'Hare Hotel, responded to this review

Rachel- Wow, what a great review to read! We're so glad to hear that you enjoyed your time with us. We appreciate your feedback and look forward to welcoming you back again soon. Best, Paul Ohm General Manager

Michigan
Reviewed 3 days ago NEW

We stayed at this hotel for two nights while attending Walker Stalker at the Donald E Stephens convention center. The connecting hotel was sold out already so I tried to find something within walking distance. It was an easy and safe walk from the hotel to the convention center, if this is the reason you are staying. The hotel is...

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Helpful?
Thank BBManatee
Kelly K, General Manager at Loews Chicago O'Hare Hotel, responded to this review

Thanks so much for writing us about your stay for the convention you were attending. I'm thrilled to hear that you found the location, guestroom and steam member encounters to be so great. We appreciate your feedback about the WiFi, I will be sure to relay this to our IT team to see if there are any discrepancies with the...

Hamilton, Canada
Reviewed 4 days ago NEW

I was here for 2 nights for a conference and enjoyed my stay. The rooms were very nice, very modern, spacious, comfortable and had good lighting. There was a safe in the room and it was in a dresser drawer which I liked for some reason. The blackout blinds are excellent here, which is a feature that is very important...

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Helpful?
Thank trvlbug72
Kelly K, General Manager at Loews Chicago O'Hare Hotel, responded to this review

Thanks for writing us! Glad to hear that you enjoyed your stay overall. We appreciate your feedback about the coffee shop in the hotel, and you are correct, they serve Starbucks Coffee but are a sundries shop and not a full Starbucks shop. thanks for choosing Loews and we hope to welcome you back again soon. Best, Paul Ohm General...

Niles, Michigan, United States
Reviewed 4 days ago NEWvia mobile

It was super clean and everything is easily accessible. Loved the walking distance to the mall and the convention center. I really enjoy how if there is any questions you can text them and they will respond almost immediately it's very convenient. Can't wait to stay again.

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Helpful?
Thank Becca M
Kelly K, General Manager at Loews Chicago O'Hare Hotel, responded to this review

Becca, Thanks for writing us about your recent stay. Sounds like you had a memorable experience. Thanks for choosing Loews and we look forward to welcoming you back again soon. Best, Paul Ohm General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Loews Chicago O'Hare is the area's first luxury hotel with its very own art gallery featuring a full-time curator and monthly art exhibitions. The works of Chicago's most intriguing artists are displayed throughout the hotel. After dinner enjoy live entertainment in our very own Montrose Theatre. Architecture buffs will enjoy a visit to the Frank Lloyd Wright Home while sports fans can attend a game at nearby Wrigley Field. We are located just minutes from O Hare International Airport and 14 miles west of downtown Chicago, making us the perfect destination for business and conference guests. ... more   less 

Additional Information about Loews Chicago O'Hare Hotel

Address: 5300 N River Rd, Rosemont, IL 60018-5400 (Formerly InterContinental Chicago O'Hare)
Region: United States > Illinois > Rosemont
Price Range: RM548 - RM1,440 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Loews Chicago O'Hare Hotel 4.5*
Number of rooms: 556
Reservation Options:
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Also Known As:
Intercontinental Chicago o`Hare Hotel Rosemont
Intercontinental Hotel Rosemont
Hotel Style:
#1 Romantic Hotel in Rosemont
#1 Luxury Hotel in Rosemont
#1 Business Hotel in Rosemont
#2 Green Hotel in Rosemont
#4 Family Hotel in Rosemont
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Questions & Answers

Here's what travellers have asked, with answers from Loews Chicago O'Hare Hotel staff and other travellers.
35 questions
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8 months ago
Henderson, NV
3 months ago
Chesterfield, Missouri

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Questions? Get answers from Loews Chicago O'Hare Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We got a great rate - not sure if this was the convention rate but very reasonable”
 of 5 bubbles spartan66, 28 Mar 2017 | Read review
“higher floors give better views - my view was of the parking garage.”
  • spacious rooms
  • not a lot of space to put toiletries - good for just one though!
  • super comfy bed
  • excellent black out blinds!!!
  • comfy chaise
  • not ideal bathroom for families!
 of 5 bubbles trvlbug72, 26 Mar 2017 | Read review
“Some of the higher rooms have an airport view, so you could see planes land and take off from the airport.”
 of 5 bubbles Nelsonjlp1, 25 Mar 2017 | Read review
“A higher floor and a room away from the elevator increases the chances of a quiet room in any hotel.”
 of 5 bubbles lynnt609, 16 Mar 2017 | Read review
“Book a larger king with a shower”
 of 5 bubbles parcvue, 22 Feb 2017 | Read review
5 of 5