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    Crowne Plaza Chicago O'Hare Hotel & Conference Center

    5440 N River Rd, Rosemont, IL 60018-5232
    011 60 1-800-81-8081
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    04/02/2018 05/02/2018
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    US$127
    US$114
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    Traveller (332)
    Room & Suite (116)
    Dining (11)
    Overview
    • Excellent31%
    • Very good42%
    • Average18%
    • Poor5%
    • Terrible4%
    Travellers talk about
    “fire oven” (25 reviews)
    “front desk” (153 reviews)
    “o'hare airport” (57 reviews)
    Free Internet
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Free Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Shuttle Bus Service
    3.5 Star Hotel
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    Rooms
    4 Feb5 Feb
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    1 room, 2 adults, 0 children
    Standard Room

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    Write a ReviewReviews (1,203)
    There are newer reviews for Crowne Plaza Chicago O'Hare Hotel & Conference Center
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    301 - 305 of 1,116 reviews

    Reviewed 9 May 2016

    Pros: 24 airport shuttle and front desk, comfortable beds. Cons: Surly front desk staff (night manager), paper-thin walls. We are a mother/daughter who visited the hotel as a convenient, quick home base while attending an event at the neighboring Rosemont Theater. We needed someplace we...More

    Thank miriamoly
    Response from CPOHotel, General Manager at Crowne Plaza Chicago O'Hare Hotel & Conference CenterResponded 11 May 2016

    Dear miriamoly, Thank you for your feedback. It is with great regret to learn that your stay with us was less than satisfactory. I would greatly welcome the opportunity to talk to you and learn more about your stay so I could address with our...More

    Reviewed 26 April 2016

    I stayed here with three other friends during a convention happening across the street, and it served a decent enough place to stay during that time. The worst part was that the room seemed sort of small, and it was difficult to maneuver around the...More

    Thank samfri
    Response from CPOHotel, General Manager at Crowne Plaza Chicago O'Hare Hotel & Conference CenterResponded 28 April 2016

    Dear samfri, Thank you for your feedback. We regret if the public areas were crowded due to the large convention. We are located in the heart of the Rosemont’s business & entertainment district that features some of the fines dining destinations (Adobe Gilas, Fogo De...More

    Reviewed 22 April 2016

    I go to a convention at the convention center across the street from this hotel every year. This is the first year I've stayed at this hotel, and only did so be because the others were all full for the dates I needed. The hotel...More

    Thank justinrib
    Response from CPOHotel, General Manager at Crowne Plaza Chicago O'Hare Hotel & Conference CenterResponded 28 April 2016

    Dear justinrib, Your feedback is very important to us. We regret to find out that we have not wowed you this time. I’ll share your feedback with our team and we’ll work very hard on improving our service so we could wow when you come...More

    Reviewed 21 April 2016

    Let's start by saying I'm from Chicago originally so I understand the culture and the the way chicagoans speak.North side/South side each have their own sub-dialect. Keep this in mind as we get further into this review. The basics: Clean 4 star hotel, great location...More

    Thank Bryan A
    Response from CPOHotel, General Manager at Crowne Plaza Chicago O'Hare Hotel & Conference CenterResponded 23 April 2016

    Dear Bryan A We appreciate your detailed review. It is great to know that you had overall very good experience during your last stay with us. Thank you for sharing that our service and our accommodations were up to your liking. We deeply regret the...More

    Reviewed 21 April 2016 via mobile

    Stayed here two separate nights (10 days apart). Quite good. Quiet and comfortable. Good food. BUT they need to get rid of the shuttle driver who wears a beret. Had two rides in his shuttle. Both times he was rude and not at all helpful....More

    Thank UMichAlum
    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free Internet
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$109 - US$201 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Romantic Hotel in Rosemont
    • #6 Family Hotel in Rosemont
    • #9 Business Hotel in Rosemont
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 503
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Priceline, Expedia, Orbitz, Cancelon, TripOnline SA, getaroom.com and HotelQuickly so you can book your Crowne Plaza Chicago O'Hare Hotel & Conference Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Illinois >
    • Rosemont
    • Also Known As
    • Crowne Plaza Chicago o`Hare Hotel Rosemont ,
    • Crowne Plaza Rosemont ,
    • Crowne Plaza Hotel Rosemont
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    Traveller (332)
    Room & Suite (116)
    Dining (11)
    Pool & Beach (8)
    Hotel & Grounds (212)
    Bathroom (30)
    Business Centre & Event Rooms (7)
    Family and Play Areas (2)
    Nearby
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    Ask a question
    Questions & Answers
    Danielle W
    13 September 2017|
    AnswerShow all 2 answers
    Response from KClark1982 |
    I heard that they will let you smoke, as long as you put a towel under your door, and disconnect your fire detector. How nice of them.
    1
    Vote
    tinajh2015
    8 September 2017|
    AnswerShow all 6 answers
    Response from barbj143 | Reviewed this property |
    Yes and it was great!
    0
    Votes
    Sandesh D
    26 August 2017|
    AnswerShow all 2 answers
    Response from flypiggy | Reviewed this property |
    If you marked the check in time when you booked, I think it might ok...
    0
    Votes
    Room Tips
    "end of hall away from elevator may be more quiet"
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    "it doesn't not really matter, because the surrounding is typical to airport area."
    Read review
    "Stay far from the loud elevators"
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    "Ask for one that doesn't view the adjacent wall."
    Read review
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