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Dakota was at the front desk when I checked in and was very accommodating. Answered question I had of the area, gave me advice of topics I asked. I liked the room cleanliness. I deducted 1 star because of the internet speed. I had a...More
Thank Jarrod M
Response from Scott C, Guest Relations Manager at Fairfield Inn & Suites Chicago St. CharlesResponded 16 December 2016
I am very pleased to hear that as a new associate that Dakota has already started to encompass our core values and was able to give you advise and answer your questions about our facility. I am however sad to hear that our internet connection...More
I travel often and always stay at a Marriott as a Platinum member. I must say that Jacqui's customer service was second to none. She made me feel comfortable from the moment I walked in. I very much appreciated her friendliness and willingness to accommodate...More
Thank Dan P
Response from Scott C, Guest Relations Manager at Fairfield Inn & Suites Chicago St. CharlesResponded 15 December 2016
Dear Dan P,
Thank you for the outstanding review of the Fairfield Inn. Jacqui does an absolutely wonderful job and as you said her hospitality is second to none. Everyone at the Fairfield Inn tries to make each guest stay home away from home and...More
We were here for a dark event, but the staff here was very accomadating and warm. Especially Jacqui...she was phenomenal! From the rooms to the facilities, i.e. fitness center, pool, hot tub, lobby area...it was all A+...when we visit in the future, we will definitely...More
Response from Scott C, Public Relations Manager at Fairfield Inn & Suites Chicago St. CharlesResponded 15 December 2016
Thank you for the glowing review of our property. Jacqui as you said is absolutely phenomenal, I'm pleased to hear her hospitality was a bright spot during your trip. We look forward to seeing you again whenever your travel needs bring you to...More
I had an enjoyable stay at the hotel. The service is outstanding! I forgot a necklace in the room and they called my house and sent it to me in GA! Thank you!! Thank you to all the personnel and especially Kim Nickels.More
Thank Lisa S
Response from Scott C, Public Relations Manager at Fairfield Inn & Suites Chicago St. CharlesResponded 14 December 2016
Dear Lisa S,
Thank you for the wonderful review. Our wonderful housekeeping team noticed your necklace still placed in the room and immediately brought it to our attention. Very pleased to hear you received it and hope to see you again in the near future....More
Every time I stay at the Fairfield Inn in St Charles Illinois I'm greeted with smiling faces and the accommodations are beautiful.
The rooms are spacious and very clean.
The amenities offered at this location are superb.
In the morning the continental breakfast is always...More
Thank Todwick W
Response from Scott C, Front Office Manager at Fairfield Inn & Suites Chicago St. CharlesResponded 10 December 2016
Greetings Tod Whitehill,
We take great pride in servicing your needs and are delighted to hear that not only met but exceeded your expectations. As a frequent guest, your feedback will be sharded with the team to continure to inspire and motivate them to deliver...More
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Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Business Centre with Internet Access
Things to do
Fitness Centre with Gym / Workout Room
US$103 - US$204 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#3 Family Hotel in Saint Charles
#3 Romantic Hotel in Saint Charles
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Fairfield Inn And Suites Chicago St. Charles ,
Fairfield Inn & Suites Chicago St. Charles Hotel Saint Charles ,