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After completing a busy day & dead tired, I pulled into this property. When registering, I asked for a single king room. After completing checking in, I went to my room. Upon walking in I was met with a n extremely uncleaned room! Needless to...More
Thank L L
Response from Lalit P, General Manager at Quality Inn & SuitesResponded 3 days ago
Thank you for reviewing the Quality Inn & Suites of St Charles. I am glad that you found the second room clean. I apologize that the first room given to you wasn't.
Please be assured that this is not normal. I would look...More
We used this motel while we were in the process of moving. Booked 2 rooms - asked for adjoining and pet friendly and we accommodated with no problems. Quiet location, but close to everything. Staff was extremely helpfulMore
Response from Qistc, Manager at Quality Inn & SuitesResponded 15 March 2017
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an...More
Back to this hotel after 2 years.
Since my last stay was pretty good, chose again without doubt but it was not like before.
Even though a room was clean, reception area smelled something cheap air freshener, corridor looked not vacuumed often.
There was laundry...More
We stayed for one night to attend an event. It's a few blocks to the heart of downtown Saint Charles. The desk was accommodating in charging two different credit cards and when I left my sweater on a chair at the breakfast bar, they had...More
It's 4pm still no one has cleaned the room called the desk they are very busy, not sure if we will have service. The breakfast was awful, nothing healthy the eggs did not even taste like eggs, the 2 pieces of bacon was ok slow...More
US$78 - US$125 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#4 Business Hotel in Saint Charles
Non-Smoking Rooms ,
Accessible rooms ,
Number of rooms
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United States >
Also Known As
Holiday Inn Express Chicago-St. Charles Hotel Saint Charles ,
Thank you for inquiring about our heated outdoor pool. It is located in our courtyard and is open from Memorial Day to Labor Day. The hours are 10am to 10pm daily. We are one of the few hotels in our area that... More
Thank you for inquiring about our heated outdoor pool. It is located in our courtyard and is open from Memorial Day to Labor Day. The hours are 10am to 10pm daily. We are one of the few hotels in our area that have an outdoor pool for you to enjoy. We hope that you will visit us this summer!
Front Office Manager
Quality Inn & Suites
St. Charles, IL
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"No elevator so you would need to stay on the first floor if you need extra accessability."