We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All reviewsno elevatorbiscuits and gravyhotel fareyogurtshort staybreakfast each morningmet my expectationsbreakfast barone night stayhot and cold itemsroom was largepleasant staywould stay againbed was comfortablefirst floordowntown st charlesking suite
We stayed here for the first time over Thanksgiving and were pleased with our experience. Everything from booking our stay to checkout was a good experience.
The clerk who took our reservation was pleasant and professional, as was the person who checked us in when...More
Our thanks to Lalit Patel, General Manager of the Quality Inn and Suites in St. Charles Illinois and his staff for providing exceptional service to provide for our race car. Our needs are out of the ordinary and security was of great importance. Our room...More
1 Thank Racer52_12
Response from Lalit P, General Manager at Quality Inn & SuitesResponded 13 September 2017
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an...More
We stayed one night in a second floor night. There isn't an elevator in the hotel but its only a two floor hotel. The room was clean and large. It was a two double bed suite. The bathroom was tiny especially given the size of...More
The hotel is old, smells of smoke even in non-smoking rooms. You can tell the non-smoking rooms were smoking room in the past and now they call them non-smoking. Toilet had a ring of mold growing in it. It's a run-down hotel in need of...More
We were upgraded from a standard room to a King Suite because I am a Choice Privileges Member. Our room was huge! We had a nice wet bar, fridge, microwave. Our room was very clean and everything in it looked new.
Free breakfast in the...More
Thank you for inquiring about our heated outdoor pool. It is located in our courtyard and is open from Memorial Day to Labor Day. The hours are 10am to 10pm daily. We are one of the few hotels in our area that... More
Thank you for inquiring about our heated outdoor pool. It is located in our courtyard and is open from Memorial Day to Labor Day. The hours are 10am to 10pm daily. We are one of the few hotels in our area that have an outdoor pool for you to enjoy. We hope that you will visit us this summer!
Front Office Manager
Quality Inn & Suites
St. Charles, IL