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All reviewshome from homerooms bookedhotel lobby iswedding rategreat hotelwithin a mile radiusroom was cleanhigh schoolroom blockfree roomattending a weddinggreat roomsyogurtthe general managernext morningbarbarast
Nothing to rave about, think they recently finished renovating the hotel. Room was quiet and clean. Close to the downtown area. If I remember correctly not a ton of breakfast places around. Overall, I would say a good hotel to stay at. Staff was very...More
Response from BMERIGOLD, General Manager at Courtyard Chicago St. CharlesResponded 14 January 2018
Thank you for your kind comments about our staff and the cleanliness of the hotel. We appreciate you sharing you stay on Trip Advisor and look forward to seeing you again soon!
I stayed here while traveling for work. We checked in, there was a minor hiccup, and about ten minutes after we were in our room, the woman from check-in came all the way up to our room with breakfast certificates, which was above and beyond...More
Saint Charles doesn’t have that many places to stay but this is a pretty nice and well maintained property. Staff was pretty friendly and it has a bar in the evenings as well as A few options for breakfast in the AM. It also has...More
Thank Asim L
Response from BMERIGOLD, General Manager at Courtyard Chicago St. CharlesResponded 14 December 2017
Glad to hear you got to enjoy many of the services we offer. We appreciate you taking the time to share your stay on Trip Advisor. We hope to see you again soon!
I stayed two nights as part of a wedding. The building is pretty standard, but the rooms need a bit of work. I woke up the first morning to an ant crawling on my eyeglasses next to my bed, but brushed it off. The next...More
Response from BMERIGOLD, General Manager at Courtyard Chicago St. CharlesResponded 21 November 2017
Thank you for your review on Trip Advisor. I am glad that you like our location, our renovation, and our staff service. I am sorry to hear about the ants. It is odd to hear that one room on our 3rd floor has ants, while...More
The hotel was nice and the staff was great but the king size room we had was less than desirable for me. We like to watch tv at night and the way the room was structured it made watching tv from the bed difficult. I...More
Thank Denise B
Response from BMERIGOLD, General Manager at Courtyard Chicago St. CharlesResponded 8 October 2017
Thank you for your kind comments about hour hotel and staff. I am glad to hear they took good care of you. We do have some king size rooms with TVs to the side of the bed. We would be happy to accommodate your request...More