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Extended Stay America - Chicago - Schaumburg - Convention Center

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Traveller (2)
Room & Suite (7)
Dining (2)
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Overview
  • Excellent28%
  • Very good26%
  • Average10%
  • Poor13%
  • Terrible23%
5 Jun 2017
“Small, uncomfortable, smells like Febreeze”
2 weeks ago
“....for the love of Zach””
Free Wifi
Free Parking
Hot Tub
Non-Smoking Rooms
Suites
Fitness centre
Pets Allowed
2 Star Hotel
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Offers from Extended Stay America - Chicago - Schaumburg - Convention Center
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Offers from Extended Stay America - Chicago - Schaumburg - Convention Center
Special Offer: Save up to 10% TODAY!
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (30)
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1 - 5 of 30 reviews
Reviewed 2 weeks ago

A+front desk appeal Zach! A+distance to O’hare Airport for emergency flight (22 mins) A+ for cooking & dish washing liquid packets when I forgot mines F+phone calls can be costly$$$ ask b4 using phoneMore

Thank BLACKMACHINEWOMANLX9
Response from 00esa, Manager at Extended Stay America - Chicago - Schaumburg - Convention CenterResponded 2 weeks ago

Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and were pleased with the exceptional service from our staff. We will share your compliments with our...More

Reviewed 5 weeks ago

This Place is an absolute nightmare. We arrived at the hotel 2:00 PM and when we got to the front desk there was a sign that read to go outside in the lobby and use the phone to dial 2. Which I did. The person...More

Thank Mehtab A
Response from 00esa, Manager at Extended Stay America - Chicago - Schaumburg - Convention CenterResponded 4 weeks ago

Mehtab, thank you for taking the time to review our hotel and being loyal to our brand. We were disheartened to know about the problems you experienced, and we hope you will accept our sincerest apology for what transpired. Our management team is taking steps...More

Reviewed 30 January 2018

except for the cigarette smoke that seemed to permeate the bathroom vent (non smoking motel, so someone was not following the rules) I was very happy with our stay. The employees at this motel were so very nice and I had wonderful service especially from...More

Review collected in partnership with Extended Stay
Thank icanoewenonah
Response from 00esa, Manager at Extended Stay America - Chicago - Schaumburg - Convention CenterResponded 31 January 2018

Thanks for making Extended Stay America a part of your travel plans. We are glad to know your stay with us was enjoyable and that you were impressed our courteous associates. We have shared your concern regarding the smoke smell with my team. It was...More

Reviewed 4 January 2018

It started with front desk check in person giving me the wrong room number for our keys so back to front desk to straighten this out. On my first of 6 night stays after 10 ours driving, I was awoke by my frantic wife at...More

Thank Mike M
Response from 00esa, Manager at Extended Stay America - Chicago - Schaumburg - Convention CenterResponded 6 January 2018

Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We will take the necessary actions to ensure these issues are properly addressed. Hotel Management

Reviewed 3 December 2017

The staff are nice and very efficient to make your stay as good as your own home. When there were issues with the room, the staff eagerly and promptly took care of issues the best they can. For the extended stay, they had everything you...More

Review collected in partnership with Extended Stay
Thank 704reneel
Response from 00esa, Manager at Extended Stay America - Chicago - Schaumburg - Convention CenterResponded 10 January 2018

Thanks for choosing Extended Stay America for your stay. We are glad to know our location was perfect for your needs and that you were impressed with the top-notch service provided by our associates. It was a pleasure hosting you, and we look forward to...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Microwave
Things to do
Hot Tub
Tennis Court
Fitness Centre with Gym / Workout Room
Details
Price range
US$67 - US$83 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$67 - US$83 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (2)
Room & Suite (7)
Dining (2)
Questions & Answers
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Room Tips
"Back side & Park your vehicle at your window. Comforting for me"
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"it's better to sleep in your car!!!"
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"Bed Bugs... Noise heater... Garbage under furniture"
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"If you need a bigger kitchen area, choose a room with 2 beds. I had one before, kitchen was bigger than when..."
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