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Residence Inn Chicago Schaumburg

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Residence Inn Chicago Schaumburg
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142 Reviews from our TripAdvisor Community

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Showing 142: English reviews
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Elmwood Park, IL
Reviewed 4 weeks ago

We really enjoyed our stay at this hotel. When we arrived, the very attentive and helpful front desk attendant gave us a complimentary upgrade to a larger room (I am a Marriott Rewards member). The hotel was clean, nicely appointed, and conveniently located. It seemed well sound-proofed (against highway noise and other guests). Our kids really enjoyed the pool, which...

Thank AJJS
General M, General Manager at Residence Inn Chicago Schaumburg, responded to this review

Dear AJJS, We work to provide our guests with an excellent experience, and I’m happy to see we were able to achieve this for your family. It was a pleasure having you with us and we hope to welcome you back again!

Reviewed 4 weeks ago via mobile

One of the most enjoyable stays I've had in a hotel. The only thing that would have made it better would be having my family here. Everything was clean and updated, the personal service was great and the staff was very helpful. Hector, that works the front desk, goes out of his way to make your stay the best and...

Thank nytrdr
General M, General Manager at Residence Inn Chicago Schaumburg, responded to this review

Dear nytrdr, We work to provide our guests with an excellent experience, and I’m so happy to see we were able to achieve this for you during your stay. I will be sure to pass along your kind words to Hector and the rest of the team here on property. It was a pleasure having you with us, and we...

Maple Grove, Minnesota
Reviewed 8 February 2017 via mobile

Visited this hotel on business last month. Terrific location right across the street from our local office. Near plenty of restaurants and shopping. Very friendly, professional, and accommodating staff, particularly at the front desk. I had a great check and experience with the front desk manager on Monday, January 23 at approximately 6 PM – I think her name was...

1Thank ViajeroJBW
General M, General Manager at Residence Inn Chicago Schaumburg, responded to this review

ViajeroJBW, Thank you so much for leaving this detailed review. We're so glad you enjoyed your stay and had such great things to say about everything and everyone! It was a pleasure having you as our guest, and we look forward to welcoming you back again.

Fort Wayne, IN
Reviewed 9 January 2017

Our family of 5 stayed in a 2-bedroom unit this weekend. We had plenty of space for 5 adults, as each bedroom had a Queen bed and private bathroom and there was a sofa bed in the spacious living room/kitchen area. All the appliances were full-sized and stainless steel, and the kitchen was better than what is in most houses....

Thank Kelly H
General M, General Manager at Residence Inn Chicago Schaumburg, responded to this review

Kelly, Thank you so much for your recent stay and 5 star review of your experience at the Residence Inn Chicago Schaumburg! We really appreciate guest feedback and you mentioned all the aspects that we focus on for a great stay. It's all due to a great staff, that provide such well-maintained guest rooms and common areas, along with excellent...

Reviewed 15 December 2016

We stayed here to get our Christmas shopping done and it is convenient to just about everything. We got a real good black Friday rate and we did not have to stray far for shopping and dining choices. Very quite rooms with interior entrances. We like that better than some of the Residence Inns that have outdoor entrances. We have...

1Thank rockman2015
Alexandria M, Manager at Residence Inn Chicago Schaumburg, responded to this review

rockman2015, thank you so much for your comments about our hotel and taking the time to provide us feedback. At Residence Inn, our first priority is the satisfaction of our guests and your reviews are our best resource to strive for continuous improvement. Our team is so happy to know that you enjoyed your stay, as it was our pleasure...

Fort Wayne, IN
Reviewed 6 December 2016

My wife and I stayed here for a weekend in September. The room was spacious and clean and the hotel overall was very comfortable and welcoming. We appreciated the extra room that this property provides, as opposed to a regular hotel room. We would definitely stay here again.

Thank markw89311
Alexandria M, Manager at Residence Inn Chicago Schaumburg, responded to this review

markw89311 - Thank you so much for taking the time to review our hotel! We appreciate your feedback and are so happy to hear that you and your wife enjoyed our property! We would be overjoyed for you to return should you travel to the Chicagoland area again! Thank you for choosing Residence Inn Schaumburg! -Alexandria McCoy, Housekeeping Manager

Reviewed 15 November 2016 via mobile

We just completed a four-day stay at this location. This is a nice five-story residence Inn by Marriott, centrally located in Schaumburg near the mall and restaurants. Nice! But the housekeeper was a little crazy: first day she left us with an empty box of tissue, the second day with an empty toilet paper roll on the wall, and the...

Thank NeedMoreVacations4Me
Management response:

Dear NeedMoreVacations4Me- Thank you for taking the time to share your feedback with us and for choosing the Residence Inn in Schaumburg. I am proud to see that you enjoyed the majority of your stay with us. I am very disappointed to learn about the shortcomings you experienced with housekeeping. I will be following up with the housekeeping team and...

Sao Paulo, SP
Reviewed 14 November 2016

Good location, very near woodfield mall and lots of good restaurants (ex. just have a quick look on google maps -> food). Good parking lot no charge ! (always have a good place to opark right in front of the hotel). Good Room ! (clean, large space). The only thing is that there was no trash can in the room....

Thank Marcello I
Management response:

Dear Macello I- It was our pleasure to have you as our guest with us. I am proud that our hotel exceeded your expectations and suited your needs. We appreciate your feedback and we hope to see you again soon. Best Regards, Ben Risseeuw General Manager

Hong Kong, China
Reviewed 9 November 2016

Able to upkeep Marriott's core value, put people first... it's friendly hotel Let's talk about bit details as the following aspects: Location Convenient to woodfield mall area, about 15mins walk and kindly check hotel's shuttle schedule Room Bit noise about our suite in which located up there the swimming pool and the plumbing system room... room request far away from...

Thank cancer1998
Alexandria M, Manager at Residence Inn Chicago Schaumburg, responded to this review

Thank you so much for taking the time to write a review of our property! The voice of our guest is and always will be our greatest resource for our ability to improve our service and maintain our hotel. Your detailed feedback will be shared with our entire team during our morning stand-up meeting, so that we can use it...

Saint Louis, Missouri
Reviewed 15 October 2016

I travel allot and I have to give this Residence Inn in Schaumberg one of my highest reviews. It was clean, updated, and welcoming. The staff was very professional and friendly. The room was clean and welcoming. I thoroughly enjoyed the snacks and drinks almost every night of the week. Laundry facilities, pool area, basketball court were all more than...

Thank Joseph M
Alexandria M, Manager at Residence Inn Chicago Schaumburg, responded to this review

Thank you so much for taking the time to review our property! My team and I are ecstatic that you enjoyed your stay with us so much; our goal is to not only meet, but exceed your expectations. We hope to serve you again soon should you travel back to the Schaumburg area! All of our sincere thanks at Residence...

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Management photos: Courtesy of the property manager

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Room/Suite (17)
Hotel & Grounds (4)
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Dining (2)
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  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The NEWLY RENOVATED Residence Inn Chicago Schaumburg is ideally located along I-90, just 14 miles west of Chicago O'Hare International Airport. With amenities unmatched by other hotels near Schaumburg, IL, the Residence Inn is perfect for extended stay trips or weekend getaways to enjoy the area's top destinations. This Schaumburg hotel is only steps away from leisure destinations such as IKEA, Woodfield Mall, and LEGOLAND. Guests that are traveling on business also love the free shuttle service and close proximity to Motorola, Zurich, the OSHA Training Institute, as well as the Schaumburg Convention Center. Start your day off right with the complimentary Daily breakfast buffet and unwind at the weekday evening social hour. The spacious guest rooms are 50% larger than standard hotel rooms, and are highlighted by free WiFi, HD TVs with Premium Cable, and fully-equipped kitchens. The Residence Inn Chicago Schaumburg offers all the amenities to make it one of the top hotels near Schaumburg, IL. ... more   less 

Additional Information about Residence Inn Chicago Schaumburg

Address: 1610 McConnor Pkwy, Schaumburg, IL 60173-6800
Region: United States > Illinois > Schaumburg
Price Range: RM520 - RM947 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Chicago Schaumburg 3*
Number of rooms: 125
Reservation Options:
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Also Known As:
Residence Inn Chicago Schaumburg Hotel Schaumburg
Residence Inn Schaumburg
Schaumburg Residence Inn
Hotel Style:
#7 Family Hotel in Schaumburg
#11 Business Hotel in Schaumburg
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Chicago Schaumburg staff and other travellers.
1 question
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Escondido, California

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Questions? Get answers from Residence Inn Chicago Schaumburg staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I asked for a high one, but got on the 2nd floor and no concerns at all !”
marcelloi37, 13 Nov 2016 | Read review
“Away from indoor pool area”
  • spacious suite with the hotel surprised gift for our marriage...lovely and caring
  • cozy catering room and clean public areas
cancer1998, 9 Nov 2016 | Read review
“If you have a dog, the first floor, near an exit is the best.”
kristinc605, 29 Jul 2016 | Read review
“Upper level rooms are probably a bit quieter than the ground floor I stayed in”
chayas_13, 7 Jul 2016 | Read review
“Pick a room with an even number, so you get a view of the small part that's next to the hotel instead of the roof and the parking lot.”
OWearyTraveler000, 27 Apr 2016 | Read review
5 of 5