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Residence Inn Chicago Schaumburg

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Residence Inn Chicago Schaumburg
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139 Reviews from our TripAdvisor Community

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There are newer reviews for Residence Inn Chicago Schaumburg
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Showing 139: English reviews
Reviewed 29 July 2016

Wow! Tremendous service. We stayed here after a horrible experience at Sonesta and what an upgrade! The staff, is always smiling, going out of their way to ensure you have what you need and are happy. 3 young boys, 2 dogs, post house-fire being down-sized from a 3700 sq. ft. home to a 2 bedroom suite and they exceed expectations...

Thank Kristin C
Management response:

Dear Kristen- Thank you very much for taking the tie to share your experience with us. I know your time is very valuable right now as you try to get everything put back together. I am glad that our team was able to provide at least some comfort during these challenging times. If there is anything at all we can...

Joplin, Missouri
Reviewed 19 July 2016

They were very accommodating. We had actually booked rooms at the adjacent Fairfield Inn for four nights. Upon arrival at the Fairfield we were informed that there was a problem with our room. This made me very nervous. Immediately Hector assured us that we would be well taken care of and they would be moving us across the parking lot...

Thank Travis G
Management response:

Travis G- Thank you very much for taking the time to share your feedback with us. I am glad that our team was able to make the last minute change as comfortable as possible. I apologize for the issue with the A/C. I have had our maintenance team look into the matter to ensure this was an isolated incident. It...

Chihuahua, Mexico
Reviewed 16 July 2016 via mobile

carol, sancha, seth, carolyn are all very committed. the attention to detail, cleanliness, friendly support, phone & email pre-arrival service, discount/marriottawards points is state-of-the-art one can constantly see them having crew meetings and the ambience of the meeting seems to be around superb customer service the cherry on the cake was that i left a sports jacket and it was...

Thank ultrapremium
Management response:

Dear Ultrapremium- Thank you very much for taking the time to share your feedback with us. I am thrilled to see that our team has made such a positive impact on your stay with us. I am very happy to hear that we were able to return your sports jacket back in a timely manner. We will be looking forward...

Minnetonka, Minnesota
Reviewed 8 July 2016

Great service, in fact, the hotel check in worker recognized one of my coworkers from a meeting we had their several weeks prior and mentioned him by name. Rooms are updated, clean and service is good. Meeting space was also comfortable and cozy. Love the option to have a refrigerator and full kitchen

Thank chaya s
Management response:

Dear chaya s- Thank you very much for taking the time to share your feedback and for choosing the Residence Inn in Schaumburg. It was our pleasure to have you as our guest and we will be looking forward to your next visit with us. Please let me know if there is anything we can do to assist with a...

San Francisco, California
Reviewed 16 June 2016 via mobile

Very clean, non-smoking hotel that is close to amenities; restaurants, shopping. Rooms: clean, great layout, full kitchen including dishwasher, sectional sofa, desk, dining table and chairs. Felt like a small apartment. Breakfast: eggs, a meat choice, bagels, muffins, make your own waffles, fresh fruit, juice, coffee, cereal. Parking: plenty of parking Noise level: very quiet Internet: free and paid upgrade...

1Thank EuniB
Management response:

Dear EuniB- I am very pleased to see that you had a great experience at the Residence Inn Schaumburg. Our team works very hard to ensure our guests are comfortable and I am glad you felt right at home. We hope to see you again and if there is ever anything we can do to assist in the future please...

Philo, Illinois, United States
Reviewed 15 June 2016 via mobile

Softball team of 13 girls plus families stayed here and it was perfect! Rooms were great! Staff was wonderful! Outside grill and patio area and perfect distance to multiple ball fields! The staff even had breakfast ready for our girls because we had to be on the field before the usual breakfast time! Can't wait to stay again!

Thank Dana E
Management response:

Dear Dana E- Thank you very much for taking the time to share your feedback with us. I am glad our hotel was a home run for your softball team. We hope to see you again soon and best of luck in any upcoming tournaments. Safe Travels, Ben Risseeuw General Manager

Reviewed 6 May 2016

This review is long overdue. Just the other day I was recounting my family's experience with this hotel last January 2015 when we were in town for my Grandfather's funeral (June 2015 was the furthest I was able to go back when selecting my date of travel). I have a huge family and we were all traveling to Illinois from...

Thank Patricia P
Management response:

Dear Patricia P- Thank you very much for taking the time to recap your past experience with us. I am very proud to see that our team made a positive impact on such a challenge time. Mid-West weather always seems to keep travel interesting. Brooke has moved on to her next role within our company but I will be sure...

Fort Lauderdale, Florida, United States
Reviewed 28 April 2016

This was my second visit to this Residence Inn in Schaumburg, last time was October 2015. They completed major renovations to the hotel since I stayed last, and the changes are very nice. Badly needed new carpeting was installed in the hallways and elevators, and the restaurant area was also updated. The rooms are large, very clean, and comfortable, but...

1Thank OWearyTraveler000
Management response:

Dear OWearyTraveler000- Thank you very much for your detailed review of our property. I am thrilled to see that you enjoyed the renovations. I agree they were needed but the results are worth the wait. It was a pleasure having you as our guest and we hope to see you again during your next visit to Schaumburg. If there is...

Saint Louis, Missouri
Reviewed 26 April 2016

Nice hotel. Spacious room. Good hot breakfast. Excellent location close to several restaurants and interstate. We used points to pay for stay with no problems. But best part was considerate staff. Mentioned to Hector and Sancha at front desk at check in that we were celebrating my wife's birthday and they left snacks and card in room for her. Very...

Thank Dave W
Management response:

Dear Dave W- I am glad to see that Hector and Sancha were able to assist in celebrating your wife's birthday. We feel that a personal touch is the best way to enhance the experience for our guests. It is always nice when the opportunity presents itself to do just that. We hope to see you again soon. Birthday Wishes,...

Reviewed 23 February 2016 via mobile

We reserved 3 rooms for a family birthday celebration and were very pleased with this Residence Inn . Clean rooms , wonderful and helpful staff, and newly renovated hotel. I cannot think of anything I would complain about. The IKEA was in walking distance, so that was a plus. The front desk staff was always smiling and helpful. I would...

Thank 1,945
Management response:

Dear 1945- Thank you very much for taking the time to share your feedback with us. I am very proud to see that your family birthday celebration was a success. We will be looking forward to your next visit with us and please let me know if there is anything at all I can do to assist. Safe Travels, Ben...

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The NEWLY RENOVATED Residence Inn Chicago Schaumburg is ideally located along I-90, just 14 miles west of Chicago O'Hare International Airport. With amenities unmatched by other hotels near Schaumburg, IL, the Residence Inn is perfect for extended stay trips or weekend getaways to enjoy the area's top destinations. This Schaumburg hotel is only steps away from leisure destinations such as IKEA, Woodfield Mall, and LEGOLAND. Guests that are traveling on business also love the free shuttle service and close proximity to Motorola, Zurich, the OSHA Training Institute, as well as the Schaumburg Convention Center. Start your day off right with the complimentary Daily breakfast buffet and unwind at the weekday evening social hour. The spacious guest rooms are 50% larger than standard hotel rooms, and are highlighted by free WiFi, HD TVs with Premium Cable, and fully-equipped kitchens. The Residence Inn Chicago Schaumburg offers all the amenities to make it one of the top hotels near Schaumburg, IL. ... more   less 

Additional Information about Residence Inn Chicago Schaumburg

Address: 1610 McConnor Pkwy, Schaumburg, IL 60173-6800
Region: United States > Illinois > Schaumburg
Price Range: RM445 - RM707 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Chicago Schaumburg 3*
Number of rooms: 125
Reservation Options:
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Also Known As:
Residence Inn Chicago Schaumburg Hotel Schaumburg
Residence Inn Schaumburg
Schaumburg Residence Inn
Hotel Style:
#7 Family Hotel in Schaumburg
#11 Business Hotel in Schaumburg
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Chicago Schaumburg staff and other travellers.
1 question
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Escondido, California

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Questions? Get answers from Residence Inn Chicago Schaumburg staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I asked for a high one, but got on the 2nd floor and no concerns at all !”
 of 5 bubbles marcelloi37, 13 Nov 2016 | Read review
“Away from indoor pool area”
  • spacious suite with the hotel surprised gift for our marriage...lovely and caring
  • cozy catering room and clean public areas
 of 5 bubbles cancer1998, 9 Nov 2016 | Read review
“If you have a dog, the first floor, near an exit is the best.”
 of 5 bubbles kristinc605, 29 Jul 2016 | Read review
“Upper level rooms are probably a bit quieter than the ground floor I stayed in”
 of 5 bubbles chayas_13, 7 Jul 2016 | Read review
“Pick a room with an even number, so you get a view of the small part that's next to the hotel instead of the roof and the parking lot.”
 of 5 bubbles OWearyTraveler000, 27 Apr 2016 | Read review
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