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Renaissance Schaumburg Convention Center Hotel

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Renaissance Schaumburg Convention Center Hotel
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658 Reviews from our TripAdvisor Community

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Showing 648: English reviews
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Omaha, Nebraska
Reviewed yesterday NEW

Have stayed at this hotel many times and finally remembering to write a review. In general this review will encompass all visits. Rooms have always been nice and service good - although it makes me laugh when they ask me if I've stayed with them before...shouldn't they know I have?

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Helpful?
Thank Travis C
chicago, IL
Reviewed 5 days ago NEWvia mobile

Customer service is fantastic! Everyone from the check-in counter to the bar and restaurants are just so helpful and friendly. Room itself is lacking somewhat. Love the fridge in room, plenty of counter space. Walls are very thin. Strange food smells wafting through the bathroom and hallway outside of the room. Bed is not a true king, and the comforter...

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Thank scarletwildfire
Reviewed 1 week ago via mobile

I like the restaurant and all the food that was offered. The restaurant that was in the hotel was pretty nice although it was very packed so we kept getting bumped in the head with plates and was sat in an odd place too much traffic where.. but on top of everything it was an good overall experience.

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Helpful?
Thank Britney S
Melrose, Massachusetts
Reviewed 2 weeks ago

The hotel is new and beautiful and the staff friendly. However, my stay was marred on my first morning when I was unable to receive a simple order of eggs and vegetables cooked in oil instead of butter brought to my room. I was told that all the food was pre-made and I had to go downstairs into the restaurant...

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Helpful?
1Thank icecat77
Meredith O, Manager at Renaissance Schaumburg Convention Center Hotel, responded to this review

icecat77, We are extremely concerned to learn of your dining experience; please accept our sincere apologies for the inconvenience that this caused you. I completely agree with you that the ambassador’s response to our new “grab and go” option is inappropriate. The reason we transitioned from In-Room Dining to A La Carte was based on feedback from our business travelers;...

Chanhassen, Minnesota
Reviewed 3 weeks ago

We came for a sport competition and arrived at 11:30am but was told that there were no rooms available for check-in. I explained that we were Platinum members but that didn't seem to matter at all, I may have to wait until 4pm. I asked if I could stay in the Platinum lounge and they said it was closed over...

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1Thank amyskis
Indianapolis, Indiana
Reviewed 3 weeks ago

My original plan was to stay from Friday to Sunday, however; canceled Friday’s stay 4-days prior to arriving and arrived on Saturday. During this call I asked if there was an early check-in and I was told no, 4pm is the check-in time. I got to the hotel at 1pm, but went straight to my daughter’s cheer completion at the...

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Helpful?
1Thank jlblack007cs
Meredith O, Manager at Renaissance Schaumburg Convention Center Hotel, responded to this review

jlblack007cs, Please accept our sincerest apologies for the overbooking situation that occurred. We understand how inconvenient this is, and we appreciate your flexibility. We hope the accommodations we secured for you in our neighborhood were satisfactory. Our Senior Manager of Room Operations reached out to you to discuss your experience in further detail. We’d like the opportunity to demonstrate our...

Lake Ozark, Missouri
Reviewed 15 February 2017

Stayed 3 nights for H.O.G. Officers training. This property really took the time to cater to the attendees. They created an atmosphere for us, from the music to the chocolate wrapped bacon for H.O.G. guests who were checking in! The staff were all very professional and fun. The hotel room was very clean and modern, with all of the amenities...

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Thank Z-Mustanggirl
Lincoln, Nebraska
Reviewed 15 February 2017

Very nice rooms, dark and quiet, good service. Ample parking w/ access to surrounding restaurants and Freeways. Only complaint was that a beer and a simple mixed drink in the lounge cost $28. No wonder people smoke marijuana.

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Thank dave f
Germantown, Wisconsin
Reviewed 13 February 2017 via mobile

We stayed here for our Harley owners group officer training, for two nights. Very nice, large hotel, easy to get to excellent conference facility. The pillows in the room were small, very small and not supportive, otherwise the room was adequate. Five elevators in this large hotel was extremely helpful. Free parking! Great staff, friendly and knowledgeable. The catered food...

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Thank Alarke
Kewanee, Illinois
Reviewed 12 February 2017 via mobile

Register at front desk with Justin who was awesome to us. Our stay was for 2 nights and we attended a convention for Harley-Davidson. Super clean place and whoever is in charge of the music playing through out gets an A+. The breakfast was delicious and our room with tv in bathroom was really cool. Parking easy access and a...

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Helpful?
Thank diannepackee

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
For the independent traveler who values originality, the Renaissance Schaumburg Convention Center Hotel in Schaumburg, Illinois is the area's only lifestyle hotel that inspires its guests to discover something different-each time they stay. We deliver an experience that goes beyond expectations. Take your group to spaces designed for inspiration. Our expansive yet intriguing meeting facilities far exceed the standards of the most discerning planner. Explore more than 100,000 sq ft of dynamic space across 42 event rooms. Our Schaumburg hotel accommodations boast stylish design and luxurious comfort. Located in an accessible hub with a sophisticated collection of retail and culinary options such as Sam & Harry's, IKEA and Woodfield Mall, this Schaumburg, Illinois hotel serves as an indigenous ambassador for entire Chicagoland area...and a gateway for the entire Midwest. Experience refined style at the Renaissance Hotel in Schaumburg where stunning design blends seamlessly with impeccable service. ... more   less 

Additional Information about Renaissance Schaumburg Convention Center Hotel

Address: 1551 Thoreau Dr N, Schaumburg, IL 60173-4146
Region: United States > Illinois > Schaumburg
Price Range: RM623 - RM1,325 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Renaissance Schaumburg Convention Center Hotel 4*
Number of rooms: 500
Reservation Options:
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Also Known As:
Renaissance Schaumburg Hotel Schaumburg
Schaumburg Renaissance
Hotel Style:
#1 Green Hotel in Schaumburg
#2 Family Hotel in Schaumburg
#3 Romantic Hotel in Schaumburg
#3 Business Hotel in Schaumburg
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Schaumburg Convention Center Hotel staff and other travellers.
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Questions? Get answers from Renaissance Schaumburg Convention Center Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The higher the room the better the view of city lights”
 of 5 bubbles Z-Mustanggirl, 15 Feb 2017 | Read review
“Take an upper floor if you can, as noise from the lounge echoes lower in the atrium.”
 of 5 bubbles davef913, 14 Feb 2017 | Read review
“Go for the concierge level rooms.”
 of 5 bubbles hoteljim3, 2 Feb 2017 | Read review
“rooms at end of hallways are quieter and center rooms have more A/C unit noise"”
 of 5 bubbles 17AnthonyB, 31 Jan 2017 | Read review
“The higher the better”
  • Bedroom
  • Bedroom View
 of 5 bubbles llyryo, 23 Jan 2017 | Read review
5 of 5