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Renaissance Schaumburg Convention Center Hotel

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Renaissance Schaumburg Convention Center Hotel
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652 Reviews from our TripAdvisor Community

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Showing 642: English reviews
Sherman, IL
Reviewed 27 July 2015

This is a top notch, gorgeous full service hotel. Check-in parking was confusing. When pulling up to the hotel entrance, you are entering the Valet area. If you have a lot of luggage or are unable to walk good distances, you should suck it up and pay the fee. The attendants were very gracious and helpful. Upon entering, the check-in...

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Helpful?
Thank Jackie S
Meredith O, Manager at Renaissance Schaumburg Convention Center Hotel, responded to this review

Your review is filled with positive comments and some areas we can improve on, both of which we appreciate! Thank you for taking the time to provide us with such thorough feedback. You are a “top notch” guest who deserves “top notch” service. While I enjoy your sense of humor, I have shared your review with our Director of Engineering,...

Beeche
Reviewed 27 July 2015

Just spent the weekend at the Renaissance and it was one of the nicest hotels we have stayed at in the area. The staff, especially the Manager Tamera, could not do enough to make sure our stay was perfect. The pool is one of the largest I have seen at a local hotel. Very well kept with a good hot...

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Helpful?
Thank siepka
Meredith O, Manager at Renaissance Schaumburg Convention Center Hotel, responded to this review

My favorite reviews are the reviews that mention one of our ambassadors! Thank you so much for the thoughtful and kind comments. I have shared your positive feedback with Tamara, and it immediately put a smile on her face. It was an absolute pleasure serving you during your stay. Please visit us in Schaumburg again soon! Meredith O., Manager, Social...

Curitiba, PR
Reviewed 25 July 2015 via mobile

Excellent hotel, the only bad side was the change in the breakfast during the UPW Chicago 2015. Before the event breakfast was great and usual excellent quality level from Renaissance. During the event options were reduced and only buffet was available. I understand the change but I disagree the usual Renaissance quality shock ever change to just do the easiest...

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Helpful?
Thank dmoretto
Meredith O, Manager at Renaissance Schaumburg Convention Center Hotel, responded to this review

Thanks for sharing your feedback here, and I want to apologize for the inconvenience that was caused during your stay. In order to accommodate such a large volume of discoverers, while also maintaining our high quality food and service standard, we reduced the variety of food options available during Tony Robbins’ UPW Conference. I shared your comments with our Executive...

Reviewed 22 July 2015

I stayed here for the Tony Robbins Unleash the Power Within seminar that took place in the convention center. Everything was really high quality other than the Hotel screwing everybody on a $4 bottle of water during the event. Also, the restaurant needs work. The plating was pretty atrocious. Other than that it was extremely comfortable.

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Helpful?
Thank David M
Meredith O, Manager at Renaissance Schaumburg Convention Center Hotel, responded to this review

David, Thank you for recognizing the high quality offerings we deliver at the hotel. We are continuously looking for alternatives to keep costs fair, while maintaining our standard of fine luxury service. Your review is not a joke to us, as it provides insight into the necessary adjustments we need to consider for guest satisfaction. Thank you for the candid...

Huntington Beach, California
Reviewed 22 July 2015

I took part in the huge conference this past weekend and wanted to personally thank you for such a positive experience at your establishment. During my six day stay I encountered many employees and was continually impressed with their knowledge, warmness, and helpful attitude. Rekeyia Macon is a standout in my mind and truly made my experience at the Renaissance...

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Helpful?
Thank Linz_Freq_Traveler
Meredith O, Manager at Renaissance Schaumburg Convention Center Hotel, responded to this review

Linz, Guess what? This review just made my day. In order for our guests to have the best stay at Renaissance Schaumburg, it is imperative that our ambassadors are the best. We are grateful to have Rekeyia on our team, as she consistently puts the guest first. Plus, she can make a mean Frappuccino! I look forward to sharing your...

Columbia, Missouri
Reviewed 18 July 2015 via mobile

I had the pleasure of being served by a great staff, from the valet, to the front desk staff to the wait staff. Made my stay very enjoyable. My room was more than adequate. I will definitely want to stay there again.

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Thank papajohn72
Meredith O, Manager at Renaissance Schaumburg Convention Center Hotel, responded to this review

John, I think it’s us who had the pleasure of serving you! We truly enjoyed hosting Fleet Safety Conference and we appreciate your kind words regarding our hotel. You and your fellow fleets are welcome back anytime. Meredith O., Manager, Social Media

DC
Reviewed 18 July 2015

Standard room, quiet and comfortable. I had access to the Club lounge. In the past, the lounge' free breakfast was pretty pathetic. I found the assortment and quality of the offerings much improved (bagels and lox, oatmeal, eggs, pastry). Would be nice if they had a free happy hour as well - as they do in JW, Marriott's, even Courtyard...

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Helpful?
Thank rbrech
Meredith O, Manager at Renaissance Schaumburg Convention Center Hotel, responded to this review

Thank you so much for taking the time to share a review of our hotel. Who doesn’t love a complimentary cocktail, right? While none of the domestic Renaissance properties host a happy hour in their Club Lounges, our property does have a punch hour every Monday-Thursday from 5:30-6:30PM with complimentary alcoholic beverages. I hope you have the opportunity to discover...

Reviewed 16 July 2015 via mobile

We went here for our 24th anniversary. Everything was perfect from the front desk staff to the room. I wasn't very fond of the pillows, but that's just a personal preference. I would definitely come again!

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Helpful?
Thank Sam L
Meredith O, Manager at Renaissance Schaumburg Convention Center Hotel, responded to this review

Sam, We are absolutely flattered that you chose to spend your anniversary with us! If we have the pleasure of serving you again for your 25th anniversary, I’ll make sure we find you the perfect pillow! Never settle for less than you deserve. Thanks again and we hope to see you back soon. Meredith O., Manager, Social Media

Chicago, Illinois
Reviewed 13 July 2015

What a lovely place in Schaumburg! This Marriott Renaissance is a winner. We had a room on the concierge level and found it to be clean, comfortable and quiet. (We were worried about quiet since a young dancers convention was running amok during our stay.) Great pride is obviously taken to ensure the rooms, especially the bathrooms, are SPOTLESS. The...

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Helpful?
Thank Adrienne M
Meredith O, Manager at Renaissance Schaumburg Convention Center Hotel, responded to this review

Adrienne, Thank you for your recent stay at our hotel, and thank you for such a positive, detailed review! Our team will be excited to hear that their efforts made such a wonderful impact on your experience. We look forward to being your home away from home the next time you’re visiting Schaumburg. Meredith O., Manager, Social Media

Orlando, FL
Reviewed 13 July 2015

This is a lovely hotel located outside of Chicago in a wonderful small city called Schaumburg. It's about 30 minutes west of Chicago, has plenty of wonderful restaurants nearby and a huge shopping center where you can find just about anything you might need. The rooms are very nice and kept in perfect condition, they even have tvs built in...

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Helpful?
Thank MaryGinny
Meredith O, Manager at Renaissance Schaumburg Convention Center Hotel, responded to this review

Mary, This is a lovely review! Thank you for taking the time to share your feedback. We are considered the place to be if you are traveling for business, touring the local area with the family, or even just seeking a fun getaway. We are delighted that you enjoyed our property, and we hope to see you back very soon....

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
For the independent traveler who values originality, the Renaissance Schaumburg Convention Center Hotel in Schaumburg, Illinois is the area's only lifestyle hotel that inspires its guests to discover something different-each time they stay. We deliver an experience that goes beyond expectations. Take your group to spaces designed for inspiration. Our expansive yet intriguing meeting facilities far exceed the standards of the most discerning planner. Explore more than 100,000 sq ft of dynamic space across 42 event rooms. Our Schaumburg hotel accommodations boast stylish design and luxurious comfort. Located in an accessible hub with a sophisticated collection of retail and culinary options such as Sam & Harry's, IKEA and Woodfield Mall, this Schaumburg, Illinois hotel serves as an indigenous ambassador for entire Chicagoland area...and a gateway for the entire Midwest. Experience refined style at the Renaissance Hotel in Schaumburg where stunning design blends seamlessly with impeccable service. ... more   less 

Additional Information about Renaissance Schaumburg Convention Center Hotel

Address: 1551 Thoreau Dr N, Schaumburg, IL 60173-4146
Region: United States > Illinois > Schaumburg
Price Range: RM637 - RM1,261 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Renaissance Schaumburg Convention Center Hotel 4*
Number of rooms: 500
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Travelocity and Jetsetter so you can book your Renaissance Schaumburg Convention Center Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Renaissance Schaumburg Hotel Schaumburg
Schaumburg Renaissance
Hotel Style:
#1 Green Hotel in Schaumburg
#2 Family Hotel in Schaumburg
#3 Romantic Hotel in Schaumburg
#3 Business Hotel in Schaumburg
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Schaumburg Convention Center Hotel staff and other travellers.
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Questions? Get answers from Renaissance Schaumburg Convention Center Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The higher the room the better the view of city lights”
 of 5 bubbles Z-Mustanggirl, 15 Feb 2017 | Read review
“Take an upper floor if you can, as noise from the lounge echoes lower in the atrium.”
 of 5 bubbles davef913, 14 Feb 2017 | Read review
“Go for the concierge level rooms.”
 of 5 bubbles hoteljim3, 2 Feb 2017 | Read review
“rooms at end of hallways are quieter and center rooms have more A/C unit noise"”
 of 5 bubbles 17AnthonyB, 31 Jan 2017 | Read review
“The higher the better”
  • Bedroom
  • Bedroom View
 of 5 bubbles llyryo, 23 Jan 2017 | Read review
5 of 5