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Chicago Marriott Schaumburg

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467 Reviews from our TripAdvisor Community

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Showing 459: English reviews
San Antonio, Texas
Reviewed 2 June 2015

Our stay at this hotel was the best experience we ever had at any hotel. I have travelled all over the U.S., Mexico and South America. The room, restaurant, room service, location, shuttle and housekeeping were all excellent. The staff is very attentive and go out of their way to make sure your stay is enjoyable.

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Helpful?
2Thank Robert H R
richard H, General Manager at Chicago Marriott Schaumburg, responded to this review

Good Day, Robert H R, Thanks for the wonderful 5 Star Review on our hotel! The staff sincerely enjoys providing friendly and accomodating service. Thanks for acknowledging them, mentioning our good location and thanks for your flattering comparison to other hotels you have visited.

London, United Kingdom
Reviewed 1 June 2015 via mobile

I ended up staying here for a month when I moved to the US and in general was very happy with my stay. It's a very busy hotel, during the week it's packed with business people and at the weekend it's full of children and parents attending various sporting competitions. The staff were very kind and knew my name fairly...

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Helpful?
Thank AndrewF78
richard H, General Manager at Chicago Marriott Schaumburg, responded to this review

To our loyal guest AndrewF78: We are honored with your detailed description of the hotel's personality, attentive service and high standards you received while a guest of our hotel. As a world traveler and Top Contributor, your Review is quite important. For a long and repeatedly getting longer stay as was yours, we are pleased our team continued to deliver...

Fort Myers, Florida
Reviewed 31 May 2015 via mobile

We have stayed here many times in the past years. Now you have to request a refrig. Have a hole for it but no refrig really. Then 2 hours later call back and ask where it is. This was. 3 night stay would think you would put guest in room with refrig. Toilet paper ran out 1 roll really going...

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Helpful?
Thank Traci P
richard H, General Manager at Chicago Marriott Schaumburg, responded to this review

Greetings to TraciP, As a repeat guest, your feedback is especially important. We disappointed you regarding our refrigerator delivery and keeping room supplies at peak. These are important items and this is not to our expectations either. We extend our apology to you! We certainly encourage you to visit us again soon. I am confident our team can fulfill the...

Dubuque, Iowa
Reviewed 14 May 2015

We really enjoyed our stay. Nice location with plenty of shopping and restaurants nearby. The outdoor pool was a plus! Not sure why the wi-fi was not available or it maybe was for an additional cost so inquire first if that is something you need. When we visit this area we would stay here again!

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Helpful?
1Thank cdlkohl
richard H, General Manager at Chicago Marriott Schaumburg, responded to this review

Greetings, cdlkohl, Thank you very much for your positive Review on your stay with us. We are pleased to know how much you enjoyed our location, so close to fun get-a-ways. We encourage you to return because our 'Cool Pools' Package is available all summer long. With both an outdoor and indoor pool to splash in, this makes for more...

Deltaville, Virginia
Reviewed 30 April 2015 via mobile

I have to stay here regularly for work and am never given the room I requested. I have to hassle with checkin to move rooms, do not get a refrigerator. Each time they assure me it will not happen again. After traveling from est at 4am I went to bed early with my do not disturb out. At 9:30 housekeeping...

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Helpful?
2Thank Qtpeek
richard H, General Manager at Chicago Marriott Schaumburg, responded to this review

Greetings to our valued Reviewer! Your feedback on your stay is very important. The nuisances you experienced clearly detracted from enjoying your stay. We regret not serving you as well as you and we expect. Our timely service delivery was off. As a frequest guest with us, we do pledge to honor all the notes in your profile to make...

Kentwood, Michigan
Reviewed 27 April 2015

Julio Bravo waited on my family when we dined in the restaurant, what great service we received. Julio went above and beyond to make sure that our meal was enjoyable. We will request to sit in his section in the future. Great customer service worth returning for!!

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Helpful?
Thank shellsed
richard H, General Manager at Chicago Marriott Schaumburg, responded to this review

Greetings to Shellsed, What a great way to enjoy a family dinner! Thanks for your kudos to Julio who is one of our service champions. When a professional like him can be requested and he and the hotel's Blue Fire Grill be worth returning for, is the finest of compliments. Thanks for sharing your story with us.

Suffield, Connecticut
Reviewed 3 April 2015

Stayed here one night for a conference. Hotel was nice for business travel. The staff was very nice. I had access to concierge floor which had a good selection for breakfast and after noon snacks and sandwiches to pick on. Overall a nice stay and would stay here again

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Helpful?
Thank Red-Barchetta2011
richard H, General Manager at Chicago Marriott Schaumburg, responded to this review

Good Day, Top Contributor, It is great to hear from you! As an in-house conference attendee, we are pleased to learn how nice you found our staff, concierge lounge and food offerings to be enjoyable added amenities during your visit. Thanks also for your interest in a future stay!

Schaumburg, Illinois
Reviewed 30 March 2015

We did not have an opportunity to get away this year for Spring Break, so we drove down the road and stayed the night at this hotel. We were greeted by Laura, who went out of her way to make sure our visit was special. The pool and hot tub was wonderful, and we enjoyed the brunch. The kids played...

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Helpful?
Thank kristenf416
richard H, General Manager at Chicago Marriott Schaumburg, responded to this review

Dear Neighbor, What a sweet, be it brief, Spring break! We are delighted we were top of mind for your breakation. Family friendly offerings like the pool, brunch, games and fitness center are indeed some of the most popular features we have to offer our guests. We are pleased to be of service to your family. Please feel free to...

Amman, Jordan
Reviewed 30 March 2015 via mobile

Hotel rooms are OK... They are clean and practical... Check in was smooth and staff was helpful... It's a good hotel if you're staying there for one night... Not much to do in the area though...a car is a must

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Helpful?
1Thank BATTIKHI78
richard H, General Manager at Chicago Marriott Schaumburg, responded to this review

Good Day, Laith, Clean, practical, smooth, helpful, good and car frendly are all uplifting descriptions of what we provide for our guests. We are glad all these important features and benefits worked well for you too! Hurry back!

GRIFFITH
Reviewed 26 March 2015 via mobile

Just must say your front staff is very pleasant.Margaritas was very efficient and helpful.Answered all of my questions with grace and a genuine smile on her face.My grown daughter and niece enjoyed the room service while we had a banquet to go to,they felt safe and secure.The rooms were clean and fresh.Breakfast amazing.We had a great stay.Hope to go back...

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Helpful?
Thank LOURDES H
richard H, General Manager at Chicago Marriott Schaumburg, responded to this review

To Lourdes H, Thanks for including your nice looking family photo on your Review. We are honored with your flattering compliments on our front desk service, food service from in-room dining and breakfast and the cleanliness of your guest room. Your loyalty is appreciated!

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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Parking
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Chicago Marriott Schaumburg combines boutique charm with modern amenities, offering travelers the perfect accommodations for a stay in Schaumburg, Illinois. Our location is ideal, a short drive or cab ride from downtown Chicago and minutes from O'Hare International Airport. We provide intuitively designed guest rooms and guest suites that business and leisure travelers love, all in the heart of the city close to Woodfield Mall and Hoffman Estates. We invite you to experience our Schaumburg hotel's plush pillow-top bedding, marble bathrooms with deluxe amenities, and free Wi-Fi throughout the property. In our public spaces, we also offer an indoor heated pool, seasonal outdoor pool, BlueFire Grille and Bevande Lounge for American cuisine and craft cocktails and the Bean Counter for Starbucks Coffee. If you are planning a conference, meeting or social event in Schaumburg, allow us to show you our more than 25,000 square feet of flexible space, which includes a beautiful tented Garden Marquis venue as well as expert catering. ... more   less 

Additional Information about Chicago Marriott Schaumburg

Address: 50 N Martingale Road, Schaumburg, IL 60173
Region: United States > Illinois > Schaumburg
Price Range: RM414 - RM973 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Chicago Marriott Schaumburg 3.5*
Number of rooms: 398
Reservation Options:
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Also Known As:
Chicago Marriott Schaumburg Hotel Schaumburg
Marriott Schaumburg
Schaumburg Marriott
Hotel Style:
#16 Business Hotel in Schaumburg
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Questions & Answers

Here's what travellers have asked, with answers from Chicago Marriott Schaumburg staff and other travellers.
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Questions? Get answers from Chicago Marriott Schaumburg staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High Floor facing away from Highway”
gwardbeeler, 12 Mar 2017 | Read review
“Ask for floor high up and away from front of the building, opposite highway.”
DarnelleB, 2 Mar 2017 | Read review
“Ask for a room with no people in the neighboring rooms.”
tcmerge, 11 Feb 2017 | Read review
“stay elsewhere”
Wtfv, 10 Feb 2017 | Read review
“Upper floors for an expansive view.”
I4460LLkarenm, 26 Jan 2017 | Read review
5 of 5