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AmericInn Hotel & Suites Schaumburg

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AmericInn Hotel & Suites Schaumburg
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200 Reviews from our TripAdvisor Community

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Showing 197: English reviews
Ohio
Reviewed 18 August 2014

After reading the reviews I thought this should be a good place to stay - Well it was not,at least not for me. First room had dirty linen in it and after changing rooms the the air did not work properly and smelled a little like mold so I will not stay here again and I like giving good reviews...

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Helpful?
Thank Selma0505
Nancy E, General Manager at AmericInn Hotel & Suites Schaumburg, responded to this review

Dear Selma, Thank you for your feedback on your most rescent stay at the AmericInn Hotel & Suites Schaumburg. I can't apologize enough for your less than perfect stay. As you already know our staff is the best in the area, and we hope you'll give us another try to exceed your expectations. Again I apologize for any lack of...

Chicago, Illinois
Reviewed 30 July 2014

Had a wedding to attend in the area and our stay was wonderful. We got excellent directions to the hotel. The room was large and at the end of the hall, which made it easy to take our dogs out. The breakfast was wonderful.

Review collected in partnership with AmericInn Hotels and Suites
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Helpful?
1Thank Dave N
Nancy E, General Manager at AmericInn Hotel & Suites Schaumburg, responded to this review

Dave N. Thank you so much for all your positive feedback. Our staff is committed to exceeding every guests' expectation and we're pleased that you found your stay to be a pleasant one. Please do come back and visit again, and don't forget that this Fall our indoor heated pool and hot tub should be complete. We look forward to...

Green Bay, Wisconsin
Reviewed 25 July 2014

I spent 2 nights at this property and it was a very good experience. The room was in great condition, the facilities were spotless. The internet connection was also excellent. This is what I expect from the chain, be it in small markets or large ones. I have stayed at this chain hundreds of times (literally), since the mid 90's...

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Helpful?
1Thank Mark S
Nancy E, General Manager at AmericInn Hotel & Suites Schaumburg, responded to this review

Hi Mark S., Thank you so much for your positive feedback. I'm glad that we were able to provide you with a clean comfortable stay. Please make AmericInn Hotels & Suites Schaumburg your home away from home when in the Chicago area. We look forward to being of service to you again, and know that we're only getting better with...

Schaumburg
Reviewed 27 June 2014

Overall it was a nice place to stay. I only stayed 1 night. Hotel staff was friendly. If they say they are booked check online (booking.com) and see if any rooms are available. I called and they were booked but I got a room when I did it online.

Review collected in partnership with AmericInn Hotels and Suites
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Helpful?
1Thank Kathi H
Nancy E, Manager at AmericInn Hotel & Suites Schaumburg, responded to this review

Kathi H, We are so please that you found our AmericInn Hotel & Suites Schaumburg, as clean and friendly. We are constantly working to exceed our guests exspectations, and look forward to being of service to you, friends and family in the future. We're excited about our renovations, which will includes a pool and hot tub. Please do schedule a...

Upper Michigan
Reviewed 27 June 2014

We were on a bus tour so the hotel was selected for us. The hotel was clean, the staff was friendly and we liked our room. The bathroom was tiny but it was modern and clean. The breakfast area was in the hotel lobby which we found a bit different.

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Helpful?
Thank just-suze
Nancy E, Manager at AmericInn Hotel & Suites Schaumburg, responded to this review

Hi there Suze, Thank you for your positive feedback. We appreciate you staying with the AmericInn Hotel & Suites Schaumburg, IL, and look forward to your return. Be safe and stay in touch as we expedite our renovations, adding an indoor heated pool and hot tub. Again Thank You for Staying with Us!

Wilton
Reviewed 25 June 2014

Very good location close to many shopping and entertainment venues. Room was comfy and front desk staff helpful. Breakfast was good and there was ample parking available. I will use this hotel again when I am in the area.

Review collected in partnership with AmericInn Hotels and Suites
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Helpful?
1Thank Doug R
Nancy E, Manager at AmericInn Hotel & Suites Schaumburg, responded to this review

Hello form Schaumburg, IL Doug R, Doug thank you so much for staying with us and positive feedback is the tool that we use to measure our successes. I can only tell you that we're only going to get better. The addition of an indoor heated pool and hot tub will only enhance your relaxation after a day of hard...

Iowa City
Reviewed 23 June 2014

Took forever to check in as staff, including general manager were too busy and then room's fridge was not working and froze up. It was leaking all over the floor and they brought a new one up but did not remove defective one which leaked all night. Also had to throw away our food we got earlier.

Review collected in partnership with AmericInn Hotels and Suites
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Helpful?
Thank Kevin L
Nancy E, Manager at AmericInn Hotel & Suites Schaumburg, responded to this review

Dear Kevin L; Thank you for the feedback on your most recent stay at the AmericInn Hotel & Suites Schaumburg, IL, as this is how we measure our success. I apologize for any lack of service or amenities and hope you'll give us another try. We look forward to your return, and please know that we will do whatever it...

Chesterfield, Mo
Reviewed 20 May 2014

Michelle Vander Vegte encouraged us to try this hotel and called the hotel to make arrangements and had a great follow up with the reservation! She is very professional The employees were very helpful and the room very comfortable and very clean We will definitely be back

Review collected in partnership with AmericInn Hotels and Suites
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Helpful?
Thank Kathy E
Nancy E, General Manager at AmericInn Hotel & Suites Schaumburg, responded to this review

Kathy E. Kathy thank you for staying with the AmericInn Hotel & Suites Schaumburg, IL. I appreciate the positive feedback. We enjoyed your visit with us and we look forward to your return.

Schaumburg
Reviewed 13 May 2014

Good location poor service, staff not as good as accepted. Some staff seemed nice at one point then changed there attitude towards us during our stay. I wonder if anyone was having the same problems as us during our stay here at the American Suites in Schaumburg Illinois ?

Review collected in partnership with AmericInn Hotels and Suites
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Helpful?
Thank J O
Nancy E, General Manager at AmericInn Hotel & Suites Schaumburg, responded to this review

J O, I apologize for and lack of services, or amenities. Our staff is the best in the area when it comes to customer service and go above and beyond to care for our guests needs. I will definitely discuss this review with all concerned. Our intent is to exceed the expectations of all our guests, providing courteous service, clean...

Reviewed 11 May 2014 via mobile

Came in here for a weekend getaway trip and toughmudder it was a very well needed getaway and worth it staff was super friendly and kind yet very appreciated and caring needed help with ice and pain relief they went above and beyond plus overnight auditor did a excellent job this is a definite must stay and visit for anyone...

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Helpful?
Thank Curtis B
Nancy E, General Manager at AmericInn Hotel & Suites Schaumburg, responded to this review

Curtis B. You'll always be apart of the AmericInn Family. Thank you for the positive review and know that we are ready to be of service when you attend the "Tough Mudder" next year. We'll have the ice packs ready.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Pool
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The AmericInn Hotel Schaumburg provides overnight lodging accommodations near Woodfield Mall, and the Streets of Woodfield. We're located in the heart of Schaumburg Illinois, which is a northwest suburb of the Chicagoland Area. We provide a complimentary hot breakfast daily, as well as free wireless internet. Come and enjoy our indoor heated pool, whirpool and exercise room. You'll find that we're conveniently located near several major Interstates including I-90, I-290 and I-294. ... more   less 

Additional Information about AmericInn Hotel & Suites Schaumburg

Address: 1300 East Higgins Road, Schaumburg, IL 60173-4938
Region: United States > Illinois > Schaumburg
Price Range: RM431 - RM651 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — AmericInn Hotel & Suites Schaumburg 3*
Number of rooms: 124
Reservation Options:
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Also Known As:
Stay Inn Chicago - Schaumburg Hotel Schaumburg
Hampton Inn Schaumburg
Schaumburg Hampton Inn
Hotel Style:
#14 Family Hotel in Schaumburg
#18 Business Hotel in Schaumburg
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Questions & Answers

Here's what travellers have asked, with answers from AmericInn Hotel & Suites Schaumburg staff and other travellers.
3 questions
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Kankakee, Illinois
Chicago, IL
over a year ago
Neenah, Wisconsin
over a year ago

See all questions (3)

Questions? Get answers from AmericInn Hotel & Suites Schaumburg staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on the 4th (top) floor and it was great.”
WRG2007, 24 Apr 2017 | Read review
“Quiet rooms, hot showers, breakfast, clean”
gottafroginmythroat, 30 Dec 2016 | Read review
“We heard no noise at all and we were next to the elevator! very quiet hotel.”
carlent_13, 23 Nov 2016 | Read review
“Everyone's needs are different so when choosing, be specific about what is needed and desired in your room with the hotel management.”
scottp372, 3 Aug 2016 | Read review
“we were on the 4th floor it was quiet”
lheethuis, 16 May 2016 | Read review
5 of 5