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Homewood Suites by Hilton Chicago Schaumburg

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Homewood Suites by Hilton Chicago Schaumburg
Homewood Suites by Hilton Chicago Schaumburg
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629 Reviews from our TripAdvisor Community

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Showing 619: English reviews
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Reviewed 3 days ago NEWvia mobile

Awesome hotel in Schaumburg! Easy check in. We chose this hotel because we had to bring our fur baby. The location of this hotel is awesome, close to the mall! The staff was wonderful and our room was great and we will definitely be back again. Thank you!

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Helpful?
Thank Rebecca R
Melbourne, Australia
HOTEL’S FAVOURITE REVIEW
Reviewed 3 March 2017 via mobile

We booked two rooms, one for our son, whom we were picking up from O'hare Airport at 11:30pm. Our check in by Kenny was ok. We asked for ground floor room, as we have "check in" luggage, instead of the upstair room, as there is only one elevator in one of the three blocks of suites. We were given two...

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Thank H L
About Hotel's Favourite Review
chism815, Manager at Homewood Suites by Hilton Chicago Schaumburg, responded to this review

We are absolutely delighted that you had a pleasant stay with us! As we start preparing to go under renovation, we will be sure to keep the level of brightness in the rooms in mind to improve guest experience. We hope to have you stay with us again and provide you with exceptional service! At your service, Hannah Kong Assistant...

Hoffman Estates, Illinois
Reviewed 5 days ago NEW

My reservation was not given them and therefore there was no reservation in my name at this hotel. This was suppose to be our first anniversary getaway and it was a complete disaster. What I had planned as a romantic little getaway turned to a nightmare when i was told they did not show a reservation in my name.

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Helpful?
Thank tinman066
chism815, Manager at Homewood Suites by Hilton Chicago Schaumburg, responded to this review

I apologize that we could not find your reservation. We do encourage guests to book directly through us or Hilton reservations to ensure that your reservation is guaranteed. Most 3rd party reservations should provide you with a confirmation number (not a reservation number) so we can efficiently find your reservation if it has not shown up in our system. If...

Reviewed 1 week ago

Everything was clean and modern, staff was awesome. Nice location, quiet and safe. Quick check in, friendly staff. The breakfast was very good, selection sufficient. Bathroom was spacious and clean, shower very modern and nice.

Review collected in partnership with Homewood Suites by Hilton
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Thank Mark S
chism815, Manager at Homewood Suites by Hilton Chicago Schaumburg, responded to this review

Mark, Thank you for your wonderful review. We are so happy that you enjoyed everything during your stay! It is our utmost importance to make sure all of our guests are completely satisfied with their stay and all of our staff will be overjoyed when they read your comment. Again, thank you and we hope to serve you again! Thank...

Minneapolis, Minnesota
Reviewed 1 week ago

After having to deal with multiple disappointing stays while traveling for my business (at other hotels), I was delighted by my experience here. What a wonderful surprise for me. Very friendly people, great rooms and tons of "included" amenities.

Review collected in partnership with Homewood Suites by Hilton
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Thank I6572HTjeffreyl
chism815, Manager at Homewood Suites by Hilton Chicago Schaumburg, responded to this review

Jeffrey, What a wonderful review!! Thank you so much for providing us with such positive feedback. We are delighted to hear that you had an awesome experience. We work very hard to try and make every guest experience a great one. We hope you choose to stay with us again and provide you with another delightful stay! At your service,...

Los Altos, California
Reviewed 1 week ago

Was in the Schaumburg area for 5 days for job training and looked at Expedia for a hotel. The price was very good so I decided to book here. Wanted to commend the manager and staff for everything they have done. All the employees were very helpful and extremely attentive. I want to commend Jay, Hannah, and Barry on these...

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Helpful?
Thank John D
chism815, Manager at Homewood Suites by Hilton Chicago Schaumburg, responded to this review

Thank you, John! Barry, Jay, and I loved serving you during your stay. We are beyond happy to know that you had a pleasant stay with us! We cannot wait for your return and get you to stay in one of our newly renovated rooms in the fall! At your service, Hannah Kong Assistant General Manager

Nashville, Tennessee
Reviewed 1 week ago via mobile

After reading the many nice reviews of this place, I decided to book. I was supposed to stay 5 nights but a couple of hours after I checked in, I canceled the remaining 4 nights to stay somewhere else. I noticed when I opened the refrigerator there were ants crawling around. It didn't bother me that much till I grabbed...

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Thank sdkfour
chism815, Manager at Homewood Suites by Hilton Chicago Schaumburg, responded to this review

Darlene, I sincerely apologize for the problems you have encountered with your room during your stay with us. I have contacted you last week through your email to apologize for the condition of your room and provided you with our 100% satisfaction guarantee. We will be undergoing renovation for all of our suites this summer, which will include, updating the...

Chicago
Reviewed 1 week ago

Breakfast was great, room was huge! We enjoyed the fireplace and will definitely return. The area was peaceful and relaxing, which made the stay more enjoyable. Basketball court was nice and staff was friendly!

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank 303malexis
chism815, Manager at Homewood Suites by Hilton Chicago Schaumburg, responded to this review

Thank you for your uplifting review! Our staff works very hard on providing the best customer service and will be absolutely overjoyed when we share your kind review. We cannot wait for your return and hope to provide you with another enjoyable experience! At your service, Hannah Kong Assistant General Manager

springfield, United States
Reviewed 2 weeks ago

I would definitely stay there again but some of the staff needs to work on the hospitality part(more smiling, more approachable). But otherwise I loved my stay. The room was GREAT. One burner did not work.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank tahirab2017
chism815, Manager at Homewood Suites by Hilton Chicago Schaumburg, responded to this review

Tahira, Thank you for staying with us last week and providing us with valuable feedback! We are thrilled to know that your room was great! We apologize for the condition of one of the stoves and disheartened to hear that our staff was not welcoming. We will share this with our staff so that it does not happen again. Thank...

Grand Rapids, United States
Reviewed 2 weeks ago

Rooms were spacious and clean. Loved the full kitchen! Breakfast has many choices and everything was very good. Multiple coffees and juices. Amy at the front desk was super friendly! Sent the boys out to the basketball court to burn off some energy - a great environment!

Review collected in partnership with Homewood Suites by Hilton
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Thank annf924
chism815, Manager at Homewood Suites by Hilton Chicago Schaumburg, responded to this review

Well done, Amy! We are so happy to hear that she provided you with her great friendly customer service! Thank you so much for your uplifting review. We will be sure to share this with our staff and cannot wait to welcome you back! At your service, Hannah Kong Assistant General Manager

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities

Additional Information about Homewood Suites by Hilton Chicago Schaumburg

Address: 815 East American Lane, Schaumburg, IL 60173
Region: United States > Illinois > Schaumburg
Price Range: RM453 - RM814 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Chicago Schaumburg 3*
Number of rooms: 108
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Hotwire, Orbitz, Travelocity, Expedia, Hotels.com, Cancelon, Priceline, TripOnline SA, Cheap Tickets, getaroom.com and HotelQuickly so you can book your Homewood Suites by Hilton Chicago Schaumburg reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Homewood Suites By Hilton Chicago Schaumburg Hotel Schaumburg
Hilton Schaumburg
Homewood Suites Schaumburg
Homewood Schaumburg
Schaumburg Homewood Suites
Schaumburg Hilton
Homewood Suites Chicago Schaumburg
Hotel Style:
#6 Family Hotel in Schaumburg
#7 Business Hotel in Schaumburg
#10 Romantic Hotel in Schaumburg
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites by Hilton Chicago Schaumburg staff and other travellers.
5 questions
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indianapolis
3 months ago
Omaha, Nebraska
Faribault, Minnesota
over a year ago

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Questions? Get answers from Homewood Suites by Hilton Chicago Schaumburg staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There are three buildings which are all separate from the lobby.”
M3146PEjohnd, 13 Apr 2017 | Read review
“Lower level rooms are easier to access.”
Ty_Towns, 14 Mar 2017 | Read review
“If you want to upgrade and for just a little more, ask for a room with a fireplace.”
169AngeloT, 19 Feb 2017 | Read review
“Try to get rooms near to Dinning area/ Main Lobby.”
priyadeepc2016, 29 Jan 2017 | Read review
“Don,t stay on the first floor. You hear guest walking above you in their second floor room.”
grandpabobNewLenox, 8 Nov 2016 | Read review
5 of 5