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Homewood Suites by Hilton Chicago Schaumburg

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Homewood Suites by Hilton Chicago Schaumburg
Homewood Suites by Hilton Chicago Schaumburg
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613 Reviews from our TripAdvisor Community

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Showing 604: English reviews
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WI
Reviewed 2 days ago NEW

We often stay at Homewood Stes and always have a great stay and experience. This stay was no different--great room size, great breakfast, very helpful and friendly staff. Good value too. Love! Would highly recommend!!!!

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank desu5
Chicago, Illinois
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago via mobile

The hotel is in a quiet area but close to shopping and restaurants. The lobby is bright and cozy with a warm fireplace as you enter. The staff seems to be well trained with their job. They're friendly and courteous. Thei dining room is by the lobby with a big TV screen. A great place to hang out if you're...

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Helpful?
Thank ITJakers
About Hotel's Favourite Review
chism815, Manager at Homewood Suites by Hilton Chicago Schaumburg, responded to this review

Thank you so much for your kind review. I'm so happy that you enjoyed your stay and our staff will be thrilled to see this! We hope to welcome you again. We can't wait for your return! At your service, Hannah Kong Assistant General Manager

Munfordville, Kentucky
Reviewed 4 days ago NEW

Very comfortable suites with professional and courteous staff. The layout of the bedrooms allows for a very quiet rest (very much appreciated on a business trip). Immaculate rooms; feels more like condos than a hotel.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Ann K
chism815, Manager at Homewood Suites by Hilton Chicago Schaumburg, responded to this review

Ann, It has been a pleasure serving you this past week! Thank you so much for your wonderful review. We hope to see you again and provide you with an outstanding experience! At your service, Hannah Kong Assistant General Manager

Newburgh, Indiana
Reviewed 4 days ago NEW

Amy at check in was very professional and personal. She was on the phone making a reservation for someone else but made eye contact with me and let me know she would be with me shortly. Soon after she was done and checked us in quickly.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank T9936LXscottb
chism815, Manager at Homewood Suites by Hilton Chicago Schaumburg, responded to this review

3 CHEERS FOR AMY! Thank you so much for providing us with a great review! We will be sure to thank Amy for being the extraordinary front desk agent she is. We hope to welcome you back again! At your service, Hannah Kong Assistant General Manager

Reviewed 4 days ago NEW

I enjoyed my stay overall. The staff was helpful and professional. The lobby area is very nice and welcoming. Breakfast was a bit better than average. There is also light fare served Monday-Thursday night with different things every day. I was only able to try that for one night and I was pleasantly surprised with the quality and variety of...

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Helpful?
Thank Simone F
chism815, Manager at Homewood Suites by Hilton Chicago Schaumburg, responded to this review

Simone, Thank you for your thoughtful review! We apologize for the conditions of our suites. We will be going under renovation soon and we hope to 'wow' you when you return. We appreciate your feedback and we will take this under consideration as we focus to improve our guest experience. At your service, Hannah Kong Assistant General Manager

Reviewed 1 week ago

Overall friendly and helpful staff. Nice, clean and quiet room with a nice outdoor space, if the weather is nice. Good warm complementary breakfast with healthier options. Good location with plenty of shopping and restaurants.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank olgaa395
chism815, Manager at Homewood Suites by Hilton Chicago Schaumburg, responded to this review

Thank you for providing us with positive feedback. We are delighted to know that you enjoyed your stay and are so glad the Chicago weather was tame! We hope to see you again and continue to serve you. At your service, Hannah Kong Assistant General Manager

Oak Park, Illinois
Reviewed 1 week ago

We checked in on 3/10-3/12/17. We occupied room 225 & 227. We received a complaint in room 227 in regards to my children enjoying themselves. One of my children has special needs. I stopped at the front desk to speak to Amy in regards to cancelling my stay. This was my first time staying at Homewood Suites. We usually stay...

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Helpful?
Thank Ty_Towns
chism815, Manager at Homewood Suites by Hilton Chicago Schaumburg, responded to this review

Ty, It has been an absolute pleasure for our staff to serve you and your family! Thank you so much for providing us with such wonderful feedback. We strive for our staff to provide the best customer service and we are so happy that you and your family enjoyed your first Homewood stay. We will be awaiting your return and...

Houston, United States
Reviewed 1 week ago

I loved this hotel but I am not going to write 200 words. That is too many words to write especially if I provide multiple reviews for hotels. That is why I am just going to copy and paste to repeat what I have already typed. Asking for wayyyyyyy too much!

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Michelle B
chism815, Manager at Homewood Suites by Hilton Chicago Schaumburg, responded to this review

Michelle, Thank you so much for writing a review, even though the 200 word requirement can be asking a bit too much! We love that you loved our hotel and truly appreciate the kind comments you have left us. Next time you come, we will be sure to double check that your access to your room will be much easier....

Durham, Maine
Reviewed 2 weeks ago via mobile

I have stayed at this hotel about 5 times now and could not imagine staying anywhere else. The staff here are some of the best in the business. It's very rare you find a hotel team that takes the time to get to know you on a personal level. The hotel is extremely neat and tidy. The food served at...

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1Thank 709gregw
chism815, Manager at Homewood Suites by Hilton Chicago Schaumburg, responded to this review

Greg, Wow, thank you so much for your kind and thoughtful review! It lifts our spirits to know that you were extremely satisfied with your stay. We take pride in providing the best customer service and I cannot wait to share this with our team. We can't wait for you to come back again! At your service, Hannah Kong Assistant...

Chicago, Illinois
Reviewed 3 weeks ago

2 hours to check in, Dirty room, dirty sheets, trash & clothes in room upon check in, not to mention disgusting smell, rude staff, pay per view doesn't work properly, but you'll still be charged. Worst hotel in Chicago. My employees at Thorn Law and myself will not be staying here or at any Hilton affiliate after this awful experience.

Review collected in partnership with Homewood Suites by Hilton
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Thank A6759GGjoshuab
chism815, Manager at Homewood Suites by Hilton Chicago Schaumburg, responded to this review

Joshua, We are saddened that you did not have a good experience at our hotel. I have contacted you through your email and, as you have replied and requested, I will no longer contact you after this last response without your permission. Please feel free to contact me if you have a change in mind. I will be more than...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities

Additional Information about Homewood Suites by Hilton Chicago Schaumburg

Address: 815 East American Lane, Schaumburg, IL 60173
Region: United States > Illinois > Schaumburg
Price Range: RM448 - RM753 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Chicago Schaumburg 3*
Number of rooms: 108
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Expedia, Hotels.com and Orbitz so you can book your Homewood Suites by Hilton Chicago Schaumburg reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Homewood Suites By Hilton Chicago Schaumburg Hotel Schaumburg
Hilton Schaumburg
Homewood Suites Schaumburg
Homewood Schaumburg
Schaumburg Homewood Suites
Schaumburg Hilton
Homewood Suites Chicago Schaumburg
Hotel Style:
#6 Family Hotel in Schaumburg
#7 Business Hotel in Schaumburg
#10 Romantic Hotel in Schaumburg
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites by Hilton Chicago Schaumburg staff and other travellers.
5 questions
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indianapolis
2 months ago
Omaha, Nebraska
Faribault, Minnesota
over a year ago

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Questions? Get answers from Homewood Suites by Hilton Chicago Schaumburg staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Lower level rooms are easier to access.”
 of 5 bubbles Ty_Towns, 14 Mar 2017 | Read review
“If you want to upgrade and for just a little more, ask for a room with a fireplace.”
 of 5 bubbles 169AngeloT, 19 Feb 2017 | Read review
“Try to get rooms near to Dinning area/ Main Lobby.”
 of 5 bubbles priyadeepc2016, 29 Jan 2017 | Read review
“Don,t stay on the first floor. You hear guest walking above you in their second floor room.”
 of 5 bubbles grandpabobNewLenox, 8 Nov 2016 | Read review
“All rooms are good but select facing towards road.”
 of 5 bubbles SHAIKUMB, 28 Oct 2016 | Read review
5 of 5