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The parking lot, lobby, breakfast area, and room were all extremely comfortable and welcoming. I never had any issue with my room key or accessing the building. My room key reader did have to have the batteries replaced on the 3rd day but it was...More
Response from SycamoreManager, General Manager at Holiday Inn Express SycamoreResponded 6 September 2016
Thank you very much for your review. We are glad that you enjoyed your stay. I am glad the staff was helpful and responsive to your needs. We hope your future travels will bring you back to the area.
We reserved a room online and it showed 1 king bed. When we arrived the lady checking us in saw our 2 kids and asked if we'd like a room with 3 queen beds- yes please! Very pleasant surprise. The room was spotless. Beds were...More
Response from SycamoreManager, General Manager at Holiday Inn Express SycamoreResponded 15 August 2016
Thank you for your kind words. I am glad my staff was able to offer a more suitable room for your family. I am happy you enjoyed your stay. Your kindness reinforces to my staff that they are doing things right. We hope you will...More
This is an older 2 story hotel. We had a corner room on the ground floor. It was clean and quiet. We had a problem with the lights in the bathroom. Front desk clerk brought us a lamp. As luck would have it, we found...More
Response from SycamoreManager, General Manager at Holiday Inn Express SycamoreResponded 28 July 2016
I am sorry that you had a problem with the lights in your room. I am glad that my front desk offered a solution and offered for maintenance to follow up. I do agree that at times the breakfast area gets a little tight. We...More
We enjoyed our stay, friendly, helpful staff at the front desk, clean room which was well equipped with a refrigerator microwave flat screen TV and Keurig coffee machine, quiet, plenty to choose from in the breakfast area, small pool but it was advertised that way....More
Thank Tom K
Response from SycamoreManager, General Manager at Holiday Inn Express SycamoreResponded 25 July 2016
Thank you for your kind words. We are glad you enjoyed your stay. We hope you will stay with us whenever you are in the Sycamore/DeKalb Area. Safe Travels.
Our team was in for a tournament and we decided to splurge a little and pay for the Holiday Inn Express. In hindsight, I wish we had opted for a cheaper hotel. The room that we ended up paying over $170 for was three queens...More
Thank Brian B
Response from SycamoreManager, General Manager at Holiday Inn Express SycamoreResponded 10 May 2016
I am sorry you were disappointed with your stay. We do have pictures on the website showing what the rooms look like. The three queens is more of a specialty room as it allows
a larger family enough sleeping space without having to reserve 2...More