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03/12/2017 04/12/2017
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    Best Western Troy Hotel

    2020 Formosa Rd, Troy, IL 62294-1387
    +1 855-997-1581
    Hotel website
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    03/12/2017 04/12/2017
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    US$89
    US$76
    SAVE US$13
    US$89
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    Traveller (6)
    Room & Suite (10)
    Hotel & Grounds (9)
    Doubletree Collinsville/St. Louis
    986 reviews
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    Super 8 Troy IL/St. Louis Area
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    Red Roof Inn Troy
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    401 reviews
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    Overview
    • Excellent30%
    • Very good38%
    • Average12%
    • Poor13%
    • Terrible7%
    Travellers talk about
    “front desk” (14 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Suites
    Fitness centre
    Kitchenette
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
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    Rooms
    3 Dec4 Dec
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (127)
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    31 - 35 of 125 reviews

    Reviewed 30 April 2017

    Clean room, plenty of towels, comfortable beds! Staff was friendly and helpful. Breakfast included hot and cold items and was very tasty. Pool area and fitness room were clean and well cared for. An overall enjoyable stay. Great value!

    Review collected in partnership with Best Western
    Thank V3220MVkimm
    Response from Didi P, General Manager at Best Western Troy HotelResponded 5 May 2017

    Thank you so much for taking the time to complete the survey and for your kind words! We hope to see you again very soon!

    Reviewed 15 April 2017

    I stayed at this motel when it was a Holiday inn Express, and now That its a become a Best Western , I find it a great value. I find the same warm welcome , they always have reserved the rooms we prefer and the...More

    Review collected in partnership with Best Western
    Thank 396geraldh
    Response from Didi P, Front Office Manager at Best Western Troy HotelResponded 21 April 2017

    Thank you for the kind words! We are so glad you enjoyed your stay with us! We want to be your home away from home. We look forward to seeing you soon!

    Reviewed 14 April 2017

    It is convenient (on-and-off) highway property and deserves the 'Plus rating!' Facility is clean, personnel are pleasant and efficient. Amenities, which includes breakfast are excellent. Very reasonably priced as well!

    Thank Clay R
    Response from Didi P, General Manager at Best Western Troy HotelResponded 20 April 2017

    Thank you for the kind words. We are pleased to hear your stay with us was pleasant. Looking forward to seeing you again in the future.

    Reviewed 12 April 2017 via mobile

    Huge rooms. Kitchenettes in the rooms and better than average breakfast. Quiet. Conveniently located off of 55. There were comfortable beds. Very clean, but maybe not impeccably clean. Best western keeps getting better.

    Thank Debducttape
    Response from Didi P, Front Office Manager at Best Western Troy HotelResponded 14 April 2017

    Thank you for your kind words. We are so happy that you enjoyed your time with us. We hope to see you again very soon.

    Reviewed 9 April 2017

    Room cleaning was less than sufficient.Staff friendly, but not very knowledgeable about amenities or area.Breakfast adequate, but no one washed tables after people ate. Rooms were OK, but walls very thin. Could here other people in other rooms all night.More

    Review collected in partnership with Best Western
    Thank jamessY2216TP
    Response from Didi P, Manager at Best Western Troy HotelResponded 10 April 2017

    Thank you for taking the time to review our hotel. I am so sorry that you had to experience this while you stayed with us. We will share this with management and get this corrected. We do hope you give us another chance if your...More

    Doubletree Collinsville/St. Louis
    986 reviews
    #2 of 11 hotels in Collinsville
    10.9 km
     
    Super 8 Troy IL/St. Louis Area
    383 reviews
    #2 of 5 hotels in Troy
    0.3 km
     
    Red Roof Inn Troy
    149 reviews
    #4 of 5 hotels in Troy
    0.05 km
     
    Hampton Inn Collinsville
    401 reviews
    #4 of 11 hotels in Collinsville
    10.5 km
     
    About
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Self-Serve Laundry
    • Dry Cleaning
    • Business Centre with Internet Access
    • Laundry Service
    • Room amenities
    • Microwave
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Indoor pool
    Details
    • Price range
    • US$82 - US$120 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Kitchenette ,
    • Accessible rooms
    • Number of rooms
    • 65
    • Reservation Options
    • TripAdvisor is proud to partner with Best Western, Priceline, Booking.com, Hotels.com, Expedia, Travelocity, Cancelon, Orbitz, Hotwire, TripOnline SA and Cheap Tickets so you can book your Best Western Troy Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Illinois >
    • Troy
    • Also Known As
    • Holiday Inn Express Troy Hotel Troy ,
    • Holiday Inn Troy ,
    • Troy Holiday Inn
    Add Photo Photos
    Traveller (6)
    Room & Suite (10)
    Hotel & Grounds (9)
    Bathroom (4)
    Business Centre & Event Rooms (1)
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    Ask a question
    Questions & Answers
    Mike K
    21 May 2017|
    Answer
    Response from Clay R | Reviewed this property |
    I generally call any facility to verify they allow pets. Some do and others don't + most charge a fee but this facility doesn't list that they allow pets as an amenity.
    0
    Votes
    Room Tips
    "property is diagonal to Interstate 70 - had an even numbered room"
    Read review
    "It is hard to say what room would be best as this hotel is right next to an interstate highway with a lot of..."
    Read review
    "Even Numbered Rooms Face west, Odd numbered rooms face east."
    Read review
    "I had no room service or spa. No restaurant in the hotel outside of the quick breakfast option. I am..."
    Read review
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