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Wyndham Garden Urbana Champaign

395 reviews
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Overview
  • Excellent11%
  • Very good15%
  • Average23%
  • Poor33%
  • Terrible18%
1 week ago
“What happened to breakfast?”
2 weeks ago
“Pool was good, but hot tub was not working. Our room was...”
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Family Rooms
Bar/Lounge
3.0 Star Hotel
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (395)Write a Review
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11 - 15 of 392 reviews
Reviewed 25 November 2017

Hotel room's telephone did not work. Alerted the desk with no result. Goid thing we had a cell phone in case of an emergency. Had to call for soap and called for soap and coffee cups the 2nd day but was not received. Had better...More

Review collected in partnership with Wyndham Hotel and Resorts
Thank 751inezw
Response from Pam E, Executive Assistant at Wyndham Garden Urbana ChampaignResponded 5 December 2017

I am sorry your room phone did not work. We are in the process of replacing a number of these phones, however since most people do use their cell phones, this is not a high priority on the repair list. I am sorry you did...More

Reviewed 20 November 2017

Well... you get what you pay for. Hotel is dated... carpeting throughout is stained. Bathroom tub and sink area stained with mold/mildew. Housekeeper needs a refresher on making a bed. Complimentary breakfast was cold... Last time I ate runny liquied scrambled eggs from a carton...More

Review collected in partnership with Wyndham Hotel and Resorts
Thank Raul V
Response from Pam E, Executive Assistant at Wyndham Garden Urbana ChampaignResponded 5 December 2017

You are correct, we are in need of a facelift. We are currently for sale - would you like to purchase us? I checked when you were here and you reservation was for Dad's weekend. And, our General manager actually cooked breakfast for everyone that...More

Reviewed 19 November 2017

When we checked in we noticed the bed wasn't completely made No problem. once we got ready for bed there was stains all over the sheets it was so disgusting we contacted the front desk they apologized and offered to move us. our next room...More

Thank mcsquared2
Response from Pam E, Executive Assistant at Wyndham Garden Urbana ChampaignResponded 5 December 2017

I apologize for the confusion with your room - it sounds like they checked you into a dirty room, which should not happen. Our Housekeeping staff works from 9am until they finish during the day. If you left a Do not Disturb sign on your...More

Reviewed 18 November 2017

Just about if not the dirtiest hotel I have ever stayed in. Stains on the bed sheets, pubic hair on the floor in the bathroom, and tub. God only knows what was on the carpet. No water pressure in the shower, soap and shampoo was...More

Review collected in partnership with Wyndham Hotel and Resorts
Thank Dave L
Response from Pam E, Executive Assistant at Wyndham Garden Urbana ChampaignResponded 5 December 2017

I normally respond to all complaints separately, but since your comments are almost identical to another complaint we received, I am going to copy my comments to you, the only difference in your comments were pubic hairs on the bathroom floor - I have informed...More

Reviewed 18 November 2017

We stayed at this hotel for the Urbana Folk and Roots festival as it was promoted by the festival. We traveled several hours to attend, so were putting a lot of trust in the hotel and the festival for advertising this as "THE" place to...More

Review collected in partnership with Wyndham Hotel and Resorts
Thank H2667CCHJ
Response from Pam E, Executive Assistant at Wyndham Garden Urbana ChampaignResponded 5 December 2017

I am sorry you were unhappy with your stay with us during the festival. Unfortunately the shuttle service does have to be booked prior to an event, so we can have appropriate staffing on to handle the multiple pick ups and drop offs required. The...More

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About
Amenities
Top amenities
Pool
Free Parking
Bar/Lounge
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Meeting Rooms
Business Centre with Internet Access
Conference Facilities
Shuttle Bus Service
Laundry Service
Banquet Room
Self-Serve Laundry
Room amenities
Air Conditioning
Things to do
Pool
Bar/Lounge
Fitness Centre with Gym / Workout Room
Indoor pool
Hot Tub
Heated pool
Details
Price range
US$87 - US$128 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$87 - US$128 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Questions & Answers
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Room Tips
"Stay someplace else"
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"read the reviews:)"
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"Im on 5th floor "Executive Level" it's quiet and less travelled."
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"Outside rooms are quieter and suites have 2 air conditioners"
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