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Extended Stay America - Chicago - Vernon Hills - Lake Forest

63 reviews
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Traveller (14)
Room & Suite (20)
Pool & Beach (2)
Overview
  • Excellent37%
  • Very good19%
  • Average26%
  • Poor6%
  • Terrible12%
Travellers talk about
“clean property”(2 reviews)
“laundry room”(2 reviews)
Free Wifi
Free Parking
Non-Smoking Rooms
Suites
Fitness centre
Kitchenette
Multilingual Staff
2.5 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (63)Write a Review
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1 - 5 of 63 reviews
Reviewed 1 week ago

Staff very friendly and helpful, have been there 3 months, a few problems with elec keys, pets not be attended to by there owners The staff is trying to correct issues. Much better then many other Extended stay locations, a little more expense, but worth...More

Review collected in partnership with Extended Stay
Thank michaelhS8993IL
Response from 00esa, Manager at Extended Stay America - Chicago - Vernon Hills - Lake ForestResponded 1 week ago

Michael, thank you for staying at Extended Stay America. We are delighted to read you liked our courteous service and affordable rates. Your feedback is valuable as it will help us improve moving forward. We hope to have the opportunity to welcome you back. Sincerely,...More

Reviewed 16 December 2017

Staff is not very helpful especially girl staff. They don't know things when ask and never take action for anything I reported in all my reservations. Never gave me kitchen stuff all at once sometimes Pans n pots were missing, sometimes knife, sometimes plates were...More

Review collected in partnership with Extended Stay
Thank khushboow331
Response from 00esa, Manager at Extended Stay America - Chicago - Vernon Hills - Lake ForestResponded 17 December 2017

Khushboo, thanks for being here. We are happy to know you liked our convenient location and that you had an overall nice stay. However, we are sorry for the issues you experienced and regret the inconvenience caused. Please note to ensure cleanliness of kitchenware and...More

Reviewed 15 December 2017

Very friendly staff, the hotel is clean. . . its in a very convenient area . . close to everything; shopping mall and dinning area in a walking distance; as well as for UBER drivers, its very convenient and quick pick ups.More

Review collected in partnership with Extended Stay
Thank joelrS5302JP
Response from 00esa, Manager at Extended Stay America - Chicago - Vernon Hills - Lake ForestResponded 16 December 2017

Thank you for being our guest at Extended Stay America. We are thrilled to know our location was convenient for your needs and that you were impressed with the attentive service provided by our staff. Thanks again for your feedback, and we look forward to...More

Reviewed 2 August 2017

Clean, fairly comfortable. I am a merchant, so the main thing that appeals to me is the safety of the property. Do wish it had a larger selection of TV stations to fill in the lonely evenings, plus the WIFI is a little slow.More

Review collected in partnership with Extended Stay
Thank jimhH2344VV
Response from 00esa, General Manager at Extended Stay America - Chicago - Vernon Hills - Lake ForestResponded 4 August 2017

Jim, thank you for being our guest at Extended Stay America - Chicago - Vernon Hills - Lake Forest. We are glad to know you felt safe at our property and that this was the highlight of your stay. Your feedback is of utmost value...More

Reviewed 24 July 2017

Our stay at Extended Stay was a very good expiereance. The hotel staff. We're very friendly and helpful. The Hotel was clean . I would recommend this Hotel to any one.It is located close to shopping and great restaurants. A great place to stay.More

Review collected in partnership with Extended Stay
Thank peggyw551
Response from 00esa, General Manager at Extended Stay America - Chicago - Vernon Hills - Lake ForestResponded 25 July 2017

Thank you for selecting Extended Stay America - Chicago - Vernon Hills - Lake Forest for your visit and for sharing your comments. We are happy to read that you liked our friendly associates and convenient location which was perfect for your needs. We appreciate...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Self-Serve Laundry
Shuttle Bus Service
Laundry Service
Multilingual Staff
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$72 - US$96 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
Details
Price range
US$72 - US$96 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
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Traveller (14)
Room & Suite (20)
Pool & Beach (2)
Dining (1)
Questions & Answers
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Room Tips
"All the rooms are good mailnly top floor ones"
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"Keep small children off the floor - very dirty. Be very careful with TV if traveling with children."
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"Rooms facing Lake are good"
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"Be fussy ."
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