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Residence Inn Chicago Naperville/Warrenville

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Traveller (34)
Room & Suite (27)
Dining (4)
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Overview
  • Excellent61%
  • Very good29%
  • Average6%
  • Poor3%
  • Terrible1%
Travellers talk about
“pool table”(8 reviews)
“waffles”(10 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3 Star Hotel
All hotel details
Additional information
Offers from Residence Inn Chicago Naperville/Warrenville
Special Offer: Member Rates
Hotel packages
Hotel deals
Offers from Residence Inn Chicago Naperville/Warrenville
Special Offer: Member Rates
Hotel packages
Hotel deals
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Nearby Hotels
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Reviews (151)
There are newer reviews for Residence Inn Chicago Naperville/Warrenville
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Traveller rating
86
44
10
6
3
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Time of year
LanguageEnglish
86
44
10
6
3
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All reviewspool tableone bedroom suitewafflesfull kitchenhotel feelpool and hot tubsocial hourpull out couchhome away from homeshort visitpool toysthree nightshousekeeping staffevery guestbreakfast meatsfamily gatheringwent above and beyond
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11 - 15 of 149 reviews
Reviewed 4 February 2018

Rooms not clean, management not responsive and will try to make you accountable for problems with the room, breakfast not worth mentioning. Overall poor stay. There are far better options in the vicinity for same or lower costs.

Thank S M
Response from Jeff P, Manager at Residence Inn Chicago Naperville/WarrenvilleResponded 8 February 2018

Dear S M, Thank you for taking the time to share your thoughts regarding this issue. We appreciate you bringing it to our attention. We will share your message appropriately within the organization.

Reviewed 16 January 2018

Everything you'd want in an extended stay hotel. The common areas and room were very clean, and looked like they had recently gotten a facelift. I would recommend staying here, and will most likely go back for trips I am making in the near future....More

Thank kristopherowens
Reviewed 27 December 2017

We have celebrated our Christmas Holiday at the Residence Inn for over 10 years, every year has been a great experience. This year however, Hector at the front desk was so friendly, helpful and top notch excellent customer service. The hotel is clean, the beds...More

Thank alexvY8192AV
Response from General M, General Manager at Residence Inn Chicago Naperville/WarrenvilleResponded 28 December 2017

Thank you for reviewing your recent stay with us, and thank you for acknowledging our great team here on property! We truly appreciate your kind words and are thrilled to know we always provide you with a great hotel experience. We hope you had a...More

Reviewed 13 December 2017

I stayed for a weekend vacation. The hotel was a little out of date, but clean. The staff was excellent! Hector was very welcoming with an upbeat personality. I would recommend the hotel to any of my friends!More

1  Thank goldenwitchusa
Response from General M, General Manager at Residence Inn Chicago Naperville/WarrenvilleResponded 14 December 2017

goldenwitchusa, Thank you for reviewing your recent stay. We're pleased to know you enjoyed our cleanly accommodations and wonderful staff, as we take great pride in both! It's been a pleasure having you as our guest, and we hope to have the opportunity to welcome...More

Reviewed 19 November 2017

I stayed here four years ago and was pleased with the hotel and staff so I reserved a room in Nov. 2017. I was disappointed and won't return. The kitchen and ALL the dishes were dirty. The staff weren't nearly as friendly as in the...More

1  Thank Mary J
Response from Jeff P, General Manager at Residence Inn Chicago Naperville/WarrenvilleResponded 20 November 2017

Dear Mary J, Thank you for taking the time to share your thoughts regarding this issue. We appreciate you bringing it to our attention. We will share your message appropriately within the organization. Sincerely, Jeff P.

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Meeting Rooms
Breakfast included
Dry Cleaning
Laundry Service
Banquet Room
Self-Serve Laundry
Conference Facilities
Breakfast Available
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$109 - US$218 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Warrenville
#5 Business Hotel in Warrenville
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$109 - US$218 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Warrenville
#5 Business Hotel in Warrenville
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (34)
Room & Suite (27)
Dining (4)
Pool & Beach (2)
Questions & Answers
Ask a question
MillHouse17
27 July 2016|
AnswerShow all 5 answers
Response from Dave K | Reviewed this property |
I would have to agree that a commuter train will get you downtown easy. The old CNW (now Metro) line runs out to Downers Grove, etc. Then you can do the subway/L around town. I believe the train stations have free... More
1
Vote
jolynnc
12 March 2016|
AnswerShow all 4 answers
Response from Tipster231 | Reviewed this property |
You will need two rooms, both with one bedroom. The cost deiference is not enough to mush you all together and you will have a much better family experience
0
Votes
Room Tips
"comfortable beds and helpful, friendly staff"
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"if you must stay then first check the room for cleanliness and odor etc."
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"I think the back or side of the area would be less noisy due to not many cars or even people. Summer more..."
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"Don't get a room on the roof on a windy day! You'll hear all the roof noise if you do."
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