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BEST WESTERN PLUS Oakbrook Inn

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473 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Oakbrook Inn
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Showing 466: English reviews
Bothell, United States
Reviewed 13 May 2015

We were there for a family funeral. Staff very accomodating and we had the wonderful breakfast room for our use all day. Very quiet spot. Nearby restaurants was all good. Easy to find . Lots of parking, quiet rooms. Automatic lights were interesting feature!

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Helpful?
Thank Janice R
OAKBROOKINN, General Manager at BEST WESTERN PLUS Oakbrook Inn, responded to this review

Thank you so much for giving us a review about your stay with us! With our heartfelt condolences to your loss of love one, it was the least we can do to provide accommodation to your wonderful family. We thank you for your comment on our automatic lights as part of the Go-green project in conserving energy to safeguard our...

La Grange, Illinois
Reviewed 5 May 2015

We were surprised at how quiet our comfortable room was even though the motel is so close to heavily trafficked Route 83. We were in the room closest to the highway, but we barely knew the road wad out there unless we opened the curtains. Plus, it was convenient to be able to jump right on to the highway to...

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Helpful?
Thank E. A
OAKBROOKINN, Front Office Manager at BEST WESTERN PLUS Oakbrook Inn, responded to this review

Thank you so much for giving us a review about your stay! We're very glad to hear your stay was enjoyable and traffic-noise free. Recently we have added additional sound-proof layer to our windows in some rooms to see how well it helps to reduce the noise to improve guest experience. In our Best Western, we strive and promise to...

Fort Wayne, United States
Reviewed 27 April 2015

In general, this hotel feels like it's trying, but just hasn't reached the place it should be. The furniture was of several odd heights, the decor was hit or miss, the breakfast was served on paper plates with plastic silverware, and its right next to a busy road that you can hear all night long. The price was low, and...

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Helpful?
Thank Chad S
OAKBROOKINN, Front Office Manager at BEST WESTERN PLUS Oakbrook Inn, responded to this review

Thank you for your review as we value our guests opinions to better implement for quality stays. We are very sorry that our decoration in room did not meet your expectation. All of the furniture in all guest rooms are from modern design, and the way it was designed to fit our amenities as prior to Best Western approval for...

Peoria, United States
Reviewed 21 April 2015

Nice breakfast omlette. Could use microwave at breakfast time. Need to keep cool drinks on ice. Containers for juices did not really do well to keep them cold. Might change the variety from day to day for breakfast food. So far it's always the same basic foods and not so much to choose from. Room ok but a loose bathroom...

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Helpful?
Thank Craig S
OAKBROOKINN, General Manager at BEST WESTERN PLUS Oakbrook Inn, responded to this review

Thank you for placing a review about your stay! We thank you for your business and suggestions about your stay, so we can improve for quality future guest stays. Currently we have scheduled to renew all bathroom fixtures in near future to better enhance guest experience. Please do come back and visit us again as I want to personally ensure...

Chicago, Illinois
Reviewed 21 April 2015

Everything was great. The management will do whatever needs to be done to make your stay a pleasent one. The front desk greet you with a smile and are also helpful. The rooms are comfortable and cleaned very well every day. If you're in the area and in need of a nghts stay, make a point to book at this...

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Helpful?
Thank Keefer7
OAKBROOKINN, General Manager at BEST WESTERN PLUS Oakbrook Inn, responded to this review

Thank you so much for placing a review about your stay! It is always our goal to make sure our guests receive quality experience assurance during their stay with us and make our guests happy. We thank you for your wonderful comments and we hope to keep improving for all of our guests best comfort of stay. Thank you so...

Reviewed 20 April 2015 via mobile

I love staying at Best Western hotel chains. I would have gave the hotel a 5 star review but the customer service at this location wasn't the best. When I tried to check in it was an older lady speaking to another guest. While her back was turned towards the doorway I walked in and continue to allow the doors...

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Helpful?
Thank Katinia B
OAKBROOKINN, General Manager at BEST WESTERN PLUS Oakbrook Inn, responded to this review

Thank you for placing a review about your stay with us. I apologize for the delay during check-in which have affected your experience at Best Western. For our guests quality assurance, we will be using your suggestions to implement for better experience for future guests. While assisting other guests we may not able to provide immediate assistance to check-in, but...

Eagle River, United States
Reviewed 18 April 2015

I stayed 5 nights at this hotel and was very pleased with my room, which had a fridge, microwave, dvd player, a large TV, a love seat and desk. I felt safe. The staff was very pleasant and helpful. I would stay here again.

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Helpful?
Thank Steve Cheryl G
OAKBROOKINN, General Manager at BEST WESTERN PLUS Oakbrook Inn, responded to this review

Thank you for placing a review about your stay with us! Our hotel is newly renovated with brand new decor and furniture fit to our guests' quality comfort. We are very happy to know you have enjoyed our amenities in room and our service. Please do come back again as we would love to make your next trip enjoyable again....

Palmerston, Ontario
Reviewed 18 April 2015 via mobile

Received excellent care during my stay. I was warmly greeted by the receptionist although I do not know her name. A friendly Oriental woman. She helped me tremendously, and I thank her so much. I will be back in the future!!!!

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Helpful?
Thank Marie T
OAKBROOKINN, General Manager at BEST WESTERN PLUS Oakbrook Inn, responded to this review

Thank you for placing a review about your stay! It is a pleasure to hear about your enjoyable stay with us and how well our associates taken care of you upon arrival. In Best Western we strive to make sure quality service for our guests from suggestions of improvements every day. We hope to be of service to you for...

Ocean View, Delaware
Reviewed 14 April 2015

Very clean hotel, friendly staff, and excellent free breakfast!! Breakfast included hot and cold items and an egg/omelette station. Free wifi was very reliable. There are many restaurants near the hotel to choose from. Excellent value for price paid!

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Helpful?
Thank KarenH19970
OAKBROOKINN, General Manager at BEST WESTERN PLUS Oakbrook Inn, responded to this review

Thank you for placing a review about your stay with us! We appreciate your business with us. By sharing your valuable comments, you are helping us understand where we can improve and keep the consistency for quality guest service. Please do come back and see us so we can ensure your happy experience in Chicago again! Thank you so much...

Peoria, IL
Reviewed 13 April 2015 via mobile

I stayed here for two weeks and the customer service was excellent! The room was very nice. I slept well in the comfy bed. The breakfast was also convenient as well as tasty! I will stay here again the next time I am in the area.

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Helpful?
Thank travluvn
OAKBROOKINN, General Manager at BEST WESTERN PLUS Oakbrook Inn, responded to this review

Thank you for placing a review about your enjoyable stay at our location! It is our sincere wish to provide you and all of our guests the best quality services. To achieve your expectation and grand satisfactory experience, we will do everything and beyond to make our guests happy as we constantly improve. We thank you for sharing your opinions...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Multilingual Staff
  • Business Centre with Internet Access
  • Laundry Service
  • Conference Facilities

Additional Information about BEST WESTERN PLUS Oakbrook Inn

Address: 669 Pasquinelli Dr, Westmont, IL 60559-1251
Region: United States > Illinois > DuPage County > Westmont
Price Range: RM350 - RM541 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Oakbrook Inn 2.5*
Number of rooms: 45
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Also Known As:
Best Western Westmont
Westmont Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Oakbrook Inn staff and other travellers.
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Corvallis, Oregon
over a year ago
over a year ago
over a year ago

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Questions? Get answers from BEST WESTERN PLUS Oakbrook Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you are sensitive to noise you may not want a room on the highway side.”
 of 5 bubbles Iowaman1959, 19 Oct 2016 | Read review
“The even number rooms overlook the parking lot, and are probably quieter. The odd number rooms overlook the highway.”
 of 5 bubbles teresaf84, 23 May 2016 | Read review
“Ask for a room on the non-freeway side.”
 of 5 bubbles amymD8069BZ, 28 Mar 2016 | Read review
“Rooms in the front could be quieter because of Route 83 close to the rear.”
 of 5 bubbles DWbiker, 26 Jan 2016 | Read review
“If available the whirlpool room is a special treat!”
 of 5 bubbles Dennis817, 5 Oct 2015 | Read review
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