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Hawthorn Suites by Wyndham Northbrook Wheeling

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Traveller (4)
Room & Suite (21)
Dining (1)
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Overview
  • Excellent35%
  • Very good32%
  • Average17%
  • Poor10%
  • Terrible6%
Travellers talk about
“front desk”(32 reviews)
“long term stay”(3 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Room Service
Suites
3 Star Hotel
All hotel details
Additional information
Offers from Hawthorn Suites by Wyndham Northbrook Wheeling
Special Offer: Stay 2+ Nights, Save 20%
Hotel deals
Offers from Hawthorn Suites by Wyndham Northbrook Wheeling
Special Offer: Stay 2+ Nights, Save 20%
Hotel deals
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Nearby Hotels
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Reviews (412)
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410 results
Traveller rating
136
133
71
45
25
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Time of year
LanguageEnglish
136
133
71
45
25
Show reviews that mention
All reviewsfront desklong term stayfull size fridgesofa bednice hotelshuttle serviceenjoyed my staybreakfast roomchicago areahome away from homea great staybusiness tripdishwasherkitchenetteratespetsinternet
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1 - 5 of 410 reviews
Reviewed 1 week ago

I stayed at this hotel for 3 months while I was on a business visit. The room was cozy, nice and clean with a compact kitchen, cooking utensils, full fridge and coffee maker. The hotel also provides shuttle service to nearby offices and grocery stores....More

Thank DDDrifter
Response from Sharon C, Sales Coordinator at Hawthorn Suites by Wyndham Northbrook WheelingResponded 4 days ago

Hello DDDrifter, Thank you for taking the time to tell us about your positive experience while at the Hawthorn Suites by Wyndham, Northbrook/Wheeling. I will share your feedback with our team who is committed to provide great service. Thank you very much for the personal...More

Hotel's Favourite
Reviewed 19 March 2018

I'm used to traveling closer to city centers and paying a lot more $$ - was shocked to find such a nice hotel for such a low cost. It was clean, modern, spacious, and easy to access. Definitely exceeded expectations.More

Review collected in partnership with Hawthorn Suites by Wyndham
Thank kmacdee
Response from Sharon C, Sales Coordinator at Hawthorn Suites by Wyndham Northbrook WheelingResponded 28 March 2018

Hello Kev, Thank you for your brand loyalty. We appreciate you taking the time to leave us your excellent 5 star review. "Great spot for a night or more!" We're very glad to hear that you found our fully equipped kitchen suites, quiet and comfortable....More

Reviewed 2 weeks ago

Please think twice before giving them your credit card information and even booking at this location. My reservation was supposed to have been cancelled and they didn't and charged my credit card for one day.More

Thank J Nicole M
Response from Sharon C, Sales Coordinator at Hawthorn Suites by Wyndham Northbrook WheelingResponded 1 week ago

Thank you J Nicole, and we are grateful that you brought this to our attention. On behalf of our team, I extend our sincerest apologies for the experience. Your feedback will be shared and rest assured that we are taking appropriate action to address the...More

Reviewed 2 weeks ago via mobile

Hotel was nice, clean, rooms are big and pretty modern. Kitchen was fully stocked with all you would need to cook your one meal. There is no pool, the fitness room is good. Four things that made this stay not great otherwise it would have...More

Thank NJC44
Response from Sharon C, Sales Coordinator at Hawthorn Suites by Wyndham Northbrook WheelingResponded 2 weeks ago

Hello NJC44, Thank you and we are grateful that you brought this to our attention. On behalf of our team, I extend our sincerest apologies for the experience. Your feedback will be shared and rest assured that we are taking appropriate action to address the...More

Reviewed 4 May 2018 via mobile

Worst experience! We checked in, dropped things off, and went to join family. We got back late, and I picked up remote to turn on tv. That's when i saw the filth all over the keypad -- around EACH key, a crusty, brown substance. I...More

Thank 289cheryl
Response from Rowie Z, Director of Sales at Hawthorn Suites by Wyndham Northbrook WheelingResponded 11 May 2018

Please accept my sincere apology on behalf of our team.I regret that we provided you with such customer service experience—it is the exact opposite of what we pride ourselves on. We value our customers and understand how important it is to offer exceptional service. Please...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free Parking
Free High Speed Internet (WiFi)
Room Service
Breakfast included
Hotel Amenities
Free Parking
Room Service
Breakfast included
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Babysitting
Dry Cleaning
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$68 - US$105 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$68 - US$105 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (4)
Room & Suite (21)
Dining (1)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
Smangal2014
18 April 2018|
Answer
Response from Rowie Z | Property representative |
Hello, our shuttle only runs within the 5 mile radius of the hotel. We can drop you off to the train station and take the train going to the city. Another option is uber, lyft or other local taxi service.
1
Vote
sadiqang
17 October 2015|
Answer
Response from HawthornsuitesMgmnt | Property representative |
Greetings. Thank you for the note. We have 1 Queen Size Bed in each suite that lso includes a full size refrigerator, microwave, garbage disposal, dishwasher, two burner stove top with pots, pans and dinnerware. In additon... More
0
Votes
Room Tips
"On my "DO NOT STAY" list"
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"Ask for a quiet area for late night international calling."
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"If you really have to stay in this hotel I highly recommended not to stay on level two as it smells really..."
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"Their are stairs on both ends of the hotel."
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