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The Westin Chicago North Shore

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Traveller (127)
Room & Suite (173)
Dining (17)
Ratings and reviews
GreenPartner
Ratings
Location
Cleanliness
Service
Value
Travellers talk about
“heavenly bed”(18 reviews)
“spg platinum”(5 reviews)
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What's included
Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
4 Star Hotel
Situated 16 miles north of O’Hare International Airport in the stylish North Shore district in Wheeling, Illinois, The Westin Chicago North Shore blends style and elegance with the convenience of a full-service hotel.
Offers from The Westin Chicago North Shore
Special Offer: Breakfast for 2 Included
Hotel deals
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Location and contact
601 N Milwaukee Ave, Wheeling, IL 60090-3023
Hotel website
18.9 km to O'Hare Intl Airport
12 restaurants are within a 0.5 km radius
View nearby attractions and restaurants
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Rooms
5 Aug6 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (477)
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All reviewsheavenly bedchess tournamentspg platinumnicest hotelbusiness hotelfitness centercooper's hawkshort drivedunkin donutsvery nice hotelbusiness travelwould stay here againworkout roomguest roomsshower headhot tubthis past weekend
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1 - 5 of 464 reviews
Reviewed 1 week ago via mobile

I'll start by saying usually The Westin is very nice and hospitable. This was not my experience this time and maybe it was because they were very busy with a wedding and a few sports tournaments. First we decided to use our rewards nights and...More

Thank bhahn88
Response from TimOhrn_GM, General Manager at The Westin Chicago North ShoreResponded 5 days ago

Dear bhahn88, Thank you for taking the time to communicate your recent stay experience with us. I apologize to hear that your hotel accommodations were not reserved correctly, please feel free to contact the hotel directly as a member of our management team would be...More

Reviewed 1 week ago

For 2 days the front desk system has been down. How is that even possible? The checkin was a disaster, and the managers were too busy socializing to help with the very confused and disorganized crowd. The first room they placed me in reeked of...More

Thank Paul W
Response from TimOhrn_GM, General Manager at The Westin Chicago North ShoreResponded 5 days ago

Dear Paul W, Thank you for taking the time to review our hotel. The hotel did experience an unexpected power surge which originated outside of our property as a result of a third party error. We are happy to have been reconnected and sincerely apologize...More

Reviewed 1 week ago via mobile

My husband and I stayed here in late June 2018 for 4 nights. The hotel is sad. The elevator floors were so dirty that my shoes stuck to the floor. It was like they hadn’t been cleaned ever. We were put in a king room...More

Thank lalawallace
Reviewed 4 weeks ago via mobile

We stayed here on a weekend get-away. The public spaces were lovely and the room was nicely appointed. However: the previous guest’s room service tray was outside of our room until late at night . The previous guest’s clothes hanger was hanging above the shower....More

1  Thank Twila S
Response from TimOhrn_GM, General Manager at The Westin Chicago North ShoreResponded 3 weeks ago

Dear Twila S, Thank you for taking the time to provide feedback on your stay. I am delighted to hear that you enjoyed our public space and guest rooms, we recently refreshed our space to enhance the comfort of our guests. I am sorry to...More

Reviewed 4 weeks ago via mobile

Chose this hotel because it was convenient to O’Hare. Had a very early flight the next morning. The staff at check in were extremely friendly and helpful. Staff at check out not so much. Room was clean. Not many power outlets though. Website states free...More

Thank Debra P
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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Airport Transportation
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$120 - US$366 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$120 - US$366 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (127)
Room & Suite (173)
Dining (17)
Pool & Beach (7)
Business Centre & Event Rooms (12)
Questions & Answers
Ask a question
Jody C
25 August 2015|
Answer
Response from TimOhrn_GM | Property representative |
Hello, Thank you for your question, I am happy to inform you that the repaving of the parking lot within our complex has been completed as of the end of July. Please let us know if you have any additional questions! Kind... More
1
Vote
rgnchris
30 January 2015|
Answer
Response from TimOhrn_GM | Property representative |
Yes they do, we completed our guest room renovation last year and included many upgrades to all of our guest rooms and suites including larger, flat screen TVs, in-room mini refrigerators and USB/Outlet docking stations... More
1
Vote
Room Tips
"Facing East gives you a view of the forest preserve"
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"They do have corner rooms, for an even higher price of course."
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"corner room away from the elevators"
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"Close to Takeda, Pfizer and so Far from Downtown"
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