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Courtyard Chicago Wood Dale/Itasca

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138 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Chicago Wood Dale/Itasca
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Showing 135: English reviews
Chicago, Illinois
Level Contributor
29 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 27 June 2015

I wanted to become a frequent visitor of this hotel. It's very clean everything is updated pool is nice and clean. room was nice and bed comfortable. But I was charged for bottled waters nobody drank them.We brought out own. my mother and niece spent money in the market in the lobby saturday night buying pops an vitamin waters and... More 

Helpful?
Thank salknowsvegas
Dan N, General Manager at Courtyard Chicago Wood Dale/Itasca, responded to this review

Please accept our apologies for the confusion and difficulties we created for you in regards to the bottled water from your room. The proper resolution is being processed presently. Your room keys should also have been extended immediately for the late checkout time when it was promised by the Front Desk staff but this was not done. Please rest assured... More 

Maricopa, Arizona
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 22 June 2015

Of course any hotel near the airport is going to be prone to noise, over this one appears to be strategically place just west of the landing strip, perfect for those early morning airport alarm clocks i've heard about. The rooms are clean, the tv's actually have a guide (a big plus in my book) and there are plenty of... More 

Helpful?
Thank HotspotBirding
Dan N, General Manager at Courtyard Chicago Wood Dale/Itasca, responded to this review

While we may be convenient to O'Hare airport, we usually don't have issues with airplane noise. We appreciate your comment regarding our rooms being clean and the tv guide along with the extra plugs are another way to make things more convenient for our guests. We are conveniently located to local businesses in Wood Dale, Itasca and Elk Grove Village... More 

Pensacola, Florida
Level Contributor
245 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
Reviewed 1 June 2015

First off, not a very nice neighborhood but at least it's fairly close to O'Hare. The standard Courtyard set up which I used to choose as one of my favorites but they are fading fast. No breakfast included but you can pay for one at the bistro. Rooms are small, bathroom is very small, shower/tub is small, beds are not... More 

Helpful?
Thank Brett C
Dan N, General Manager at Courtyard Chicago Wood Dale/Itasca, responded to this review

We apologize for your concerns in regards to our hotel brand and offerings. With market changes, there may be differences from property to property as our Courtyard brand continues to evolve. We were excited to see that your check-in experience was highly professional. More 

Salt Lake City, Utah
Level Contributor
3 reviews
Reviewed 18 May 2015

When I arrived at the room I found the room a little warm, and set the thermostat lower, then left. When I returned I still found the room warm and set the temp all the way to the lowest it would go. The room still did not cool, so I called the front desk and asked that they send up... More 

Helpful?
Thank Mike S
Dan N, General Manager at Courtyard Chicago Wood Dale/Itasca, responded to this review

Please accept our sincere apologies for the missteps regarding your temperature controls in your room and the inadequate responses from staff members. While they may have been busy, the guest requests and corrections need to be our top priority. Please rest assured, and as can be seen from past comments, this was an unfortunate isolated issue that will not repeat... More 

Travellers are raving about these Wood Dale hotels

Detroit, Michigan
Level Contributor
270 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 15 April 2015

The staff is very friendly and helpful. I got the free upgrade due to my status without even asking for it. This courtyard gives a free gift and points, not just one or the other. Everything is clean and overall it is a normal hotel.

Helpful?
Thank julio6925
Dan N, General Manager at Courtyard Chicago Wood Dale/Itasca, responded to this review

Thank you for your praises regarding our staff and service. We truly work hard to make sure our guests are satisfied and return for the future. We would love to see you again if you ever find the need for accommodations in the future. More 

Woodville, Wisconsin
1 review
Reviewed 27 March 2015

I have been here two weeks and have one week to go. I asked to please switch rooms as I am working nights. And sleep days. At first I was in a room by the road / parking lot.I was told at first no I could not get another room. After talking to a night clerk.He left a note for... More 

Helpful?
Thank plowkids
Dan N, General Manager at Courtyard Chicago Wood Dale/Itasca, responded to this review

We're glad to see that we were able to make the necessary room change for you but apologize for the inconvenience initially. We sure are pleased that our staff has been able to take care of your needs, whenever you have them. We are here for you and all our guests and look forward to everyone having a truly Marriott... More 

Rowlett, Texas
Level Contributor
44 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 20 March 2015

maybe the most outdated Courtyard that I have ever visited. Right on the glide path for Ohare, planes rumbling through constantly, even at 5am. Outside of the place is a dump. Restaurant and hotel staff were very nice. Never again here though.

Helpful?
Thank Andy R
Dan N, General Manager at Courtyard Chicago Wood Dale/Itasca, responded to this review

Even though we are about 8 miles away from O'Hare Airport, we typically don't have issues with the planes flying overhead but we do apologize if you experienced this. Our Courtyard hotel has just finished our rooms renovation though outside the hotel, the local area has construction due to the Elgin-O'Hare Expressway project. This construction is throughout the area and... More 

Annapolis
Level Contributor
241 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 158 helpful votes
Reviewed 11 March 2015

I was in town for a working weekend. The hotel did not appear to have many guests over the weekend. The Bistro was closed when I checked in at 4:40pm on a Friday. You can't walk to anything from there and the hospitality van driver was done at 6:00pm. The van will only take you places that are within 5... More 

Helpful?
Thank Ann M
Dan N, General Manager at Courtyard Chicago Wood Dale/Itasca, responded to this review

Please accept our apologies for any inconvenience with our shuttle service. We do have the service but it is based on availability and may be more limited during extremely low occupancy. I am glad to see that our internet IT support was able to get you connected. We try to have cardio equipment available along with the free weights and... More 

Santa Cruz, California
Level Contributor
37 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 19 February 2015 via mobile

I stayed at this comfortable Courtyard for five nights in Feb. It was very close to my corporate office and we had intensive meetings all week. I needed a quiet place to decompress and this hotel provided it. Served at your table breakfast and Starbucks coffee was a great start to the day. It definitely kept me sharp and focused.... More 

Helpful?
Thank Rick P
Dan N, General Manager at Courtyard Chicago Wood Dale/Itasca, responded to this review

We are so happy to have had you enjoy your new home away from home! Our temperatures unfortunately could not be warmer, but it seems our staff service and efficiencies helped to warm you up. We value our guests and their time with us and are here to make sure that you have a wonderful and satisfied stay. We look... More 

Sault Ste. Marie, Canada
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 22 January 2015

Our hockey team just stayed here last weekend and all in all it wasn't a bad weekend. One negative aspect is that the hotel is not near anything, no restaurants, stores, etc. The only time this hotel must fill up is when teams stay here for tournaments. There is a mall 8 miles away or a $25 cab ride. This... More 

Helpful?
Thank susan t
Dan N, General Manager at Courtyard Chicago Wood Dale/Itasca, responded to this review

While it may appear that the area is limited, we are centrally located to the sporting venues in the area. The Bistro restaurant and bar we have is the new Marriott concept for all Courtyard hotels and is available for breakfast and dinners in our sit down restaurant. Our location is wonderfully close to the Metra Rail system to take... More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry

Additional Information about Courtyard Chicago Wood Dale/Itasca

Address: 900 N Wood Dale Rd, Wood Dale, IL 60191-1100
Region: United States > Illinois > DuPage County > Wood Dale
Price Range: RM308 - RM666 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Chicago Wood Dale/Itasca 3*
Number of rooms: 149
Reservation Options:
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Also Known As:
Courtyard Chicago Wood Dale/Itasca Hotel Wood Dale
Courtyard Wood Dale
Wood Dale Courtyard
Wood Dale Marriott
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Chicago Wood Dale/Itasca staff and other travellers.
3 questions
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Questions? Get answers from Courtyard Chicago Wood Dale/Itasca staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great service!”
  • Cute love seat and decorations.
  • Desk area
 of 5 bubbles trishp659, 13 May 2016 | Read review
“1st floor rooms are a little quieter because of the flight path to ORD overhead”
 of 5 bubbles 633jimd, 17 Feb 2016 | Read review
“Careful with nearby construction”
 of 5 bubbles 50Cal2015, 4 Feb 2016 | Read review
“Select a courtyard view room!”
 of 5 bubbles Juska91, 28 Dec 2015 | Read review
“Request the top floor”
 of 5 bubbles ArtemisF897, 2 Aug 2015 | Read review
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