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DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove

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DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove
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555 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove
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Showing 531: English reviews
Cincinnati, United States
Reviewed 18 September 2016

This was an excellent place to stay. Everyone was very helpful. I arrived much earlier than check in and the staff was more than willing to accommodate me as possible. The fitness facility had great equipment and was very clean.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Megan C
CCaskeyGM, General Manager at DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove, responded to this review

Thank you. We appreciate your business!

Villa Hills, KY
Reviewed 14 September 2016

My first impression of this hotel was that I was going to be giving it a five star review. The grounds are nice, the hotel is quiet (despite being in O'Hare's flight path), and the staff was friendly upon the quick check-in process. Upon entering my Junior Suite, I was quite surprised at the size of the room. It was...

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Helpful?
Thank knoll911
CCaskeyGM, General Manager at DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove, responded to this review

Thank you for your review. We are assessing our internet service and hope you will stop in and see us again.

Nashville, United States
Reviewed 12 September 2016

I've been going to this hotel for years and it's been up and down. Bar is too small but a friendly experience and the rooms are ok. Don't plan on good TV reception in the rooms or the bar. It's clean and staff is nice. Workout room is small but you get a cookie :)

Review collected in partnership with DoubleTree by Hilton
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Thank Doug R
Hackensack, United States
Reviewed 8 September 2016

Overall the stay was okay. I wish that there had been a proper closet for my clothes. I also wish that the dining room had been open for dinner on the Monday of my stay. The staff members were very nice and made every effort to fulfill my needs.

Review collected in partnership with DoubleTree by Hilton
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Thank Robin H
Long Beach, California, United States
Reviewed 7 September 2016

The grounds of this property are exquisite, with a walking path that surrounds the nearby lakes. Staff is truly accommodating and helpful with everything, including my route to return to ORD airport without paying yet another toll. The room was beautiful, everything worked to perfection and I enjoyed the privacy yet closeness to the front desk. The manager's reception was...

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Helpful?
Thank Anne P
CCaskeyGM, General Manager at DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove, responded to this review

Thank you for taking the time to write your review. I am please to see that you enjoyed your stay with us and hope to see you again soon!

Belton, Missouri
Reviewed 6 September 2016

Good location and very clean rooms. Check in very easy and the staff is very friendly. This was a group of 13 motorcycle riders and check in was very fast and easy. They provided towels to wipe down our bikes every morning. Breakfast choice was good and fresh cooked.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Richard P
CCaskeyGM, General Manager at DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove, responded to this review

Thank you for the review. I am glad to hear you enjoyed your stay with us ! We appreciate your business and hope to see you again.

Charlotte, North Carolina, United States
Reviewed 2 September 2016 via mobile

Everyone on staff is very friendly. One of the strange things I like to when traveling is to watch the interaction between staff members and see if they really get along or if they talk about customers when they think no one is watching (flight attendants are the most entertaining). This group seemed to really like each other. I heard...

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Helpful?
Thank Maureen C
CCaskeyGM, General Manager at DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove, responded to this review

Thank you for your review. We appreciate your time and your business. Great observation of our team. We do have a genuine appreciation for each and everyone of our associates. We are grateful for the opportunity to spend sometime with them each day! Please accept my apologies for the concerns you encountered; I appreciate you letting me know.

Timberline Lodge, Oregon
Reviewed 1 September 2016

My wife and I had our anniversary and stayed for the weekend. Everything was very well maintained. Staff was great and accommodating. Rooms were very clean and comfy. We liked it so much we came back the next weekend with our two girls. What an excellent value .

Review collected in partnership with DoubleTree by Hilton
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Thank BryanandCindy
CCaskeyGM, General Manager at DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove, responded to this review

Thank you for your review and your business!! I am glad to hear you enjoyed your stay's with us. We hope to see you again the next time your travels bring you to our area.

Richmond, Virginia
Reviewed 29 August 2016

Was checked in to a dirty room for starters. I asked for another room and the lady at the desk called to confirm the room was dirty before she would give me another room. Additionally the hotel elevator had a sign stating it failed inspection but was safe to operate. To top it off, I was told by the hotel...

Review collected in partnership with DoubleTree by Hilton
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Thank D9565LJandreaw
Miri L, on behalf of the staff at DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove, responded to this review

Dear D9565LJandreaw Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues with our staff and hope that next time you’re in the area, you’ll visit us again...

Little Rock, Arkansas
Reviewed 26 August 2016 via mobile

I stayed here a couple of years ago, and it needed a facelift. It got one. The restaurant, bar and welcome area are clean, sharp and modern. The rooms feel fresh and look great. I am looking forward to staying here when I come back (which will sooner than a couple of years).

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Helpful?
Thank cmrud81
CCaskeyGM, General Manager at DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove, responded to this review

Thank you for your review. We are please to hear you like our new look. We hope to see you again soon!

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service

Additional Information about DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove

Address: 1200 N Mittel Blvd, Wood Dale, IL 60191-1021 (Formerly Wyndham Garden)
Region: United States > Illinois > DuPage County > Wood Dale
Price Range: RM383 - RM735 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove 3*
Number of rooms: 161
Reservation Options:
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Also Known As:
Wood Dale Doubletree
Doubletree Hotel Chicago
Doubletree Wood Dale
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“always inspect your room immediately upon arrival. Don't assume it's clean.”
 of 5 bubbles gregh292, 2 Feb 2017 | Read review
“I would not recomend top floor sence the planes take off very low from Ohara mabye lower floor would be less noisy”
 of 5 bubbles JRD52, 22 Jan 2017 | Read review
“Get a room towards the back as it is very quiet”
 of 5 bubbles MrPhileasF, 4 Jan 2017 | Read review
“get a suite with a terrace”
 of 5 bubbles barbararN5127FA, 7 Nov 2016 | Read review
“Stay away from room #324. It's a connecting room with the storage room and the door is constantly being banged open and shut.”
 of 5 bubbles zeldalaw, 9 Oct 2016 | Read review
5 of 5