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Homewood Suites by Hilton Indianapolis Carmel

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648 Reviews from our TripAdvisor Community

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Showing 646: English reviews
Chicago, Illinois
Reviewed 15 December 2016

Never going to see this hotel in my life. Rude and unprofessional. Stay away from this hotel if you want your stay to be trouble free. Toilet bowl clogged and filthy water coming out. Rude receptionist.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank S338CCjayp
Jim S, General Manager at Homewood Suites by Hilton Indianapolis Carmel, responded to this review

I'm sorry we weren't able to provide an acceptable level of service during your recent stay. Rest assured, this is not the norm at our Hotel. I hope you provide us with another opportunity to deliver the superior service you deserve.

detroit, United States
Reviewed 13 December 2016

Hotel was fine. Easy check in, convenient lobby for breakfast. clean room. Negative. Could not find a safe in the room. Cannot remember the last room without one and I use it for my laptop. Difficult to get to because roads changed and multiple GPS units wanted to go down closed roads. not a big deal just 5 or 10...

Review collected in partnership with Homewood Suites by Hilton
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Thank Manny G
Jim S, Manager at Homewood Suites by Hilton Indianapolis Carmel, responded to this review

Thank you for reviewing our property. We recently completed a full renovation and are excited to offer our guest a relaxed comfortable environment while staying for business or leisure. We hope you come see us again on your next stay in the Carmel IN area.

Chicago, Illinois
Reviewed 12 December 2016

Great lobby social space with drinks (non-alcoholic) and a fireplace. The "social hour" was a great bonus with some snacks (chips and a hot plate) and a complimentary domestic beer. Hotel was very clean throughout. Amenities were nice too (fitness room was small but newer and had enough to work with, pools were a bit dated but well kept).

Review collected in partnership with Homewood Suites by Hilton
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Thank Chad F
Jim S, Manager at Homewood Suites by Hilton Indianapolis Carmel, responded to this review

Thank you for sharing your review of our newly renovation hotel. We are excited you were able to enjoy our complimentary evening social hour. We will enjoy welcoming you Home on your next stay in the Indianapolis/Carmel area.

Kirkwood, Missouri
Reviewed 1 December 2016

I thought I had stayed at the Homewood Suites in Indianapolis -- but as I drove in, and my GPS took me to this location, I was pleasantly surprised. Formerly a Doubletree (evidently), it is updated, clean and very nice. The staff was awesome and, arriving on a Wednesday, the evening reception was a positive addition. The room was spacious...

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Helpful?
Thank PSS4444
Jim S, Manager at Homewood Suites by Hilton Indianapolis Carmel, responded to this review

We are pleased you enjoyed the newly updated modern look of our hotel. Homewood Suites is committed to making our guest feel at Home while away from there family and friends. We enjoy welcoming our guests and look forward to your return.

Indianapolis, United States
Reviewed 15 November 2016

We spent our honeymoon night at this location 8 yrs ago. I had points to burn so we had a date night. Some things have changed and it remains a nice location, convenient to the highway, dining, etc. It's an all around nice place to hang your hat for an evening or two. Try the breakfast potatoes, they are to...

Review collected in partnership with Homewood Suites by Hilton
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Thank Michael S
Jim S, Manager at Homewood Suites by Hilton Indianapolis Carmel, responded to this review

We want to acknowledge your continued loyalty to the property. We are excited your felt at Home; a place to hang your hat for a night or two. It will be our please to welcome you home again the next time you are in the Carmel area.

Michigan
Reviewed 14 November 2016

I usually love Homewood Suites and picked this particular hotel because of past positive experiences with the brand. Upon arrival we were told the room we had chosen during digital check-in was not available. We had chosen a King Suite with pull-out couch. We were given a room with double beds, unfortunately the room we were given was unacceptable. Upon...

Review collected in partnership with Homewood Suites by Hilton
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Thank mochapj
Jim S, Manager at Homewood Suites by Hilton Indianapolis Carmel, responded to this review

Thank you for your feedback of your recent stay with us. It is our goal to exceed the expectations of our guests. I am working with our housekeeping staff to prevent this from happening in the future. I hope that if you travels bring you back to the area that you will consider staying with us again.

Kalamazoo, Michigan
Reviewed 13 November 2016

Everything about my stay at the Homewood Suites in Carmel, IN was amazing! The staff was great and very welcoming! Mark, the bartender provided excellent customer service and was a delight to talk to! The rooms were perfectly taken care of and in great condition, I will definitely be telling everyone I know to go there!

Review collected in partnership with Homewood Suites by Hilton
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Thank hannahbZ7321AY
Jim S, General Manager at Homewood Suites by Hilton Indianapolis Carmel, responded to this review

Thank you so much for your amazing comments about the hotel, and most importantly our staff. Mark and his colleagues work very hard to ensure each and every one of our guests can Be at Home!

Lexington, KY, United States
Reviewed 5 November 2016

We where in town for a lacrosse tourney. The hotel was close to fields where we were playing. The hotel was clean and the room served our purposes fully. The breakfast was good and the staff was helpful and friendly. We would stay here again.

Review collected in partnership with Homewood Suites by Hilton
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Thank Chris W
Jim S, Manager at Homewood Suites by Hilton Indianapolis Carmel, responded to this review

We will love to welcome you Home again on your next visit to Carmel, IN.

Franklin, Tennessee
Reviewed 3 November 2016

The location was good for the meetings I was having. I am not a fan of Homewood suites because of the poor breakfast and low grade of food they serve. (No different than a Hampton). The bedroom was big and cozy BUT I had one big issue. The front desk service was incompetent and apathetic. It was in regards to...

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Helpful?
Thank Anthony C
Jim S, Manager at Homewood Suites by Hilton Indianapolis Carmel, responded to this review

We are happy we were able to Make it Right for you. We look forward to welcoming you back to the Indianapolis/Carmel area.

Grantham, United Kingdom
Reviewed 29 October 2016

While the public areas are showing signs of age and wear the room itself was excellent. An apartment style room with mini kitchen, lounge and bedroom finished to a good standard and spotlessly clean. Breakfast and snacks provided (although the evening snacks are more like a meal) and first class staff makes this an excellent choice.

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Thank CISSPUK
Jim S, Manager at Homewood Suites by Hilton Indianapolis Carmel, responded to this review

We are excited you enjoyed your stay with us. We wish to welcome you Home again on your next visit to the Indianapolis/Carmel area.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Welcome to the Homewood Suites Indianapolis/Carmel! You can relax in our comfortable apartment-style atmosphere at the Homewood Suites by Hilton Indianapolis Carmel hotel. Our modern all-suite hotel provides thoughtful amenities and an excellent home base for touring the Indianapolis/Carmel area. Located off of I-465 and US-31 N, our hotel puts you near several Indianapolis attractions like Grand Park, Carmel Arts and Design District, and Clay Terrace. Leisure and business travelers can start each day with our signature free daily rotating hot breakfast. For the business travelers, you can stay connected with complimentary WiFi in each of our spacious suites plus access to our 24-hour business center. Our hotel provides easy access to local companies including Allegion, KAR Auction, Liberty Mutual, and IBM. At the end of your busy day, wind down and enjoy our complimentary evening social*, served Mondays through Thursdays. Planning a meeting? Our on-site Indiana Room accommodates up to 45 guests in a functional classroom setting. While you’re here, enjoy a refreshing dip in our indoor or outdoor pools, work out in the large fitness center, or enjoy outdoor BBQ area. *Local and state laws apply. ... more   less 

Additional Information about Homewood Suites by Hilton Indianapolis Carmel

Address: 11355 N Meridian St, Carmel, IN 46032-4564 (Formerly DoubleTree Suites by Hilton Indianapolis-Carmel)
Region: United States > Indiana > Hamilton County > Carmel
Price Range: RM446 - RM923 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Indianapolis Carmel 3*
Number of rooms: 137
Reservation Options:
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Also Known As:
Doubletree Suites By Hilton Indianapolis-Carmel Hotel Carmel
Doubletree Hotel Indianapolis Carmel
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites by Hilton Indianapolis Carmel staff and other travellers.
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Questions? Get answers from Homewood Suites by Hilton Indianapolis Carmel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“332 is not bearable due to being next to motor hum of large exhaust or engine”
 of 5 bubbles CloverDanee, 6 Oct 2016 | Read review
“Don't stay there til the construction is done and they work out the fire alarm kinks”
 of 5 bubbles Kildimo7, 28 May 2016 | Read review
“Stay somewhere else”
 of 5 bubbles l0vitag, 19 Jan 2016 | Read review
“Stay on the side away from the main road.”
 of 5 bubbles gusb2013, 14 Nov 2015 | Read review
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