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Ameristar Casino Hotel East Chicago

316 reviews
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Traveller (69)
Room & Suite (34)
Dining (2)
Overview
  • Excellent65%
  • Very good25%
  • Average4%
  • Poor2%
  • Terrible4%
Travellers talk about
“industrial area”(8 reviews)
“lake michigan”(13 reviews)
“ameristar casino”(13 reviews)
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
Suites
4.0 Star Hotel
All hotel details
Rooms
4 Feb5 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (316)Write a Review
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LanguageEnglish
199
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15
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All reviewsindustrial arealake michiganameristar casinolarge bathroomroom keyhotel is greatparking garagefront desk staffnon smoking roomup to datejames bondgamblingslotsdoormanvaletcompmicrowave
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51 - 55 of 313 reviews
Reviewed 18 May 2016

Beautiful hotel, good restaurants, nice buffet and attendant staff. Front desk personnel outstanding. Gambling ok - not Nevada caliber but all things considered a pleasant stop. We visited here for an overnight stop after a train ride from the west coast enroot the mid west....More

Thank Teddy452014
Response from Kristina D, Public Relations Manager at Ameristar Casino Hotel East ChicagoResponded 25 May 2016

Hi Teddy, and thank you for taking the time to review us. We're thrilled that you had a great time during your visit and that you enjoyed your hotel room and the buffet. We have shared your compliments with all appropriate departments, and we look...More

Reviewed 18 May 2016

During the past two HEARTLAND POKER TOURS, I stayed at Ameristar in East Chicago, Indiana. First things first, find and promote the Human Resoursces Manager responsible for hiring the EXCELLENT employees that go above and beyond to make sure your stay is pleasant. Facilities are...More

Thank SpiderKeithLutz
Response from Kristina D, Public Relations Manager at Ameristar Casino Hotel East ChicagoResponded 19 May 2016

Hi there! Thank you for sharing your glowing review with us. We are so thrilled to hear that you think we are the best hotel in the area and that you thought your room was comfortable. We are also happy that our team members were...More

Reviewed 3 May 2016 via mobile

Chenelle Garcia and her team member, Denise, (located in the front desk and check in area) were extremely assistive and accommodating with my particular business needs. Like most business travelers, I find myself utilizing the business center. Even though, this particular location does not have...More

1  Thank garlicjohn
Response from Kristina D, Public Relations Manager at Ameristar Casino Hotel East ChicagoResponded 4 May 2016

Hi there, and thank you for your glowing review. We are thrilled that you had a fantastic time staying with us and that Chenelle and Denise were so attentive to your needs. We will definitely share your kind comments with our hotel leadership. Thank you...More

Reviewed 3 May 2016 via mobile

Nice rooms, nice service. The front office manager Shenice I think I'm not sure was nice enough to move us to a king bed as requested. I did call for 4sets of towels and the guest services told me NO that was too many. My...More

Thank KatKie07
Response from Kristina D, Public Relations Manager at Ameristar Casino Hotel East ChicagoResponded 4 May 2016

Hello, and thank you for sharing your five-star experience with us. We're happy to hear that you enjoyed your time at the casino and that Shenice was able to make your stay even more comfortable by moving you to a room with a king bed....More

Reviewed 25 April 2016 via mobile

My husband and I went to Ameristar Casino in East Chicago to try their Heritage Buffet. We came for the seafood dinner buffet which was very reasonably priced. They have a sufficient salad bar, a soup bar and the dishes offered were a wide range....More

Thank roseadraneda
Response from Kristina D, Public Relations Manager at Ameristar Casino Hotel East ChicagoResponded 27 April 2016

Hello Rose - Thank you for sharing your five-star experience with us! We're thrilled that you had a great time at the buffet and that you really enjoyed the selection, especially the chicken. We're also thrilled that you loved the Creme Brûlée, and we'll be...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Room Service
Hotel Amenities
Free Parking
Room Service
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Shuttle Bus Service
Dry Cleaning
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Casino and Gambling
Details
Price range
US$94 - US$227 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$94 - US$227 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
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Traveller (69)
Room & Suite (34)
Dining (2)
Pool & Beach (1)
Hotel & Grounds (43)
Bathroom (10)
Questions & Answers
Ask a question
Jay J
11 October 2017|
AnswerShow all 2 answers
Response from garlicjohn | Reviewed this property |
Happy to report the non-smoking rooms do NOT smell like smoke.
1
Vote
bp1964
16 May 2017|
AnswerShow all 6 answers
Response from witnessforquality | Reviewed this property |
There is a beach but you would not want to swim in it.
2
Votes
Room Tips
"there is a microwave in the vending/ice room on each floor, which is near the elevator,"
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"Try to get a room close to elevator, where the snack machine and microwave are located."
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"Odd number rooms overlook marina, even number rooms have view of parking garage or lake michigan and beach if..."
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"The higher rooms with view are smoking rooms which worked out for me. Had view of lake."
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