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Ameristar Casino Hotel East Chicago

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Ameristar Casino Hotel East Chicago
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291 Reviews from our TripAdvisor Community

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There are newer reviews for Ameristar Casino Hotel East Chicago
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Showing 289: English reviews
Reviewed 9 October 2015 via mobile

Casino is as good as casino in Vegas or elsewhere. The main eating area is themed like a Chicago Street, with diners, pizza places, buffets, and bars. The rooms are very luxurious. Even the rooms without a lakeside view have a nice view of the marina. Due to a qwerk of the gambling licence, the actual casino is on a...

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Helpful?
Thank Ian G
Megan A, Guest Relations Manager at Ameristar Casino Hotel East Chicago, responded to this review

Hi Ian. Thank you for sharing your wonderful experience with us. We love knowing that you found your hotel room to be luxurious and enjoyed the view. We also hope that you enjoyed some of our restaurants. We look forward to having you as a guest again soon! Kindly, Ameristar East Chicago.

Reviewed 30 September 2015

First time staying here and I will definitely return. My wife and I usually stay closer to Notre Dame for their home football games, but we went to the Madonna show in Chicago that same weekend so we gave Ameristar a shot. The Rooms were amazing, roomy and spotless, everyone from the Desk clerks to the Valets were friendly, they...

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Helpful?
Thank Michael M
Kristina D, Public Relations Manager at Ameristar Casino Hotel East Chicago, responded to this review

Hello Michael - Thank you for taking the time to share your five-star review with us. We're happy that you and your wife had such a wonderful first time at our hotel and that you found your hotel room to be so comfortable. We're also thrilled that think the food at Stadium was delicious and that our hotel staff provided...

Hammond, Indiana
Reviewed 29 September 2015

The staff was fantastic, the rooms were the nicest I've ever stayed in, I enjoyed myself completely. Thanks Ameristar, keep up the terrific job. We stayed at the Ameristar after our honeymoon in Hawaii. I wish we were able to transfer our hotel rooms with the ones at the Hilton Village Waikiki. Great to relax in the huge tub, great...

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Helpful?
Thank mrjlc23
Kristina D, Public Relations Manager at Ameristar Casino Hotel East Chicago, responded to this review

Hello - Thank you for taking the time to write such a wonderful review. We're glad that you loved your hotel room, especially the bathtub and king-size bed. We will also be sure to share your compliments about the staff with our hotel leadership. We look forward to welcoming you and your spouse back at Ameristar East Chicago.

Milwaukee
Reviewed 25 September 2015

Walking in the front door meeting the door man is where it starts. They help you with your luggage if you need it and they are friendly. Holding the door for you. The front desk people are just as friendly and helpful. My only down side is making a reservation on the phone. The reservation desk is in another state...

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Helpful?
Thank Lyle Z
Megan A, Guest Relations Manager at Ameristar Casino Hotel East Chicago, responded to this review

Hello Lyle. Thank you so much for taking the time to share your wonderful experience with us. We pride ourselves on delivering exceptional customer service and are thrilled to know that you had such a great experience from the moment you walked into the hotel and throughout our property. We will most certainly share your kind comments with our team...

Miami, Florida, United States
Reviewed 25 September 2015

Rooms and bathrooms are fantastic. Roomy. Clean. Modern. If there is one thing to complain about is that (at least if you happen to stay in a room with a connecting door) it can get noisy...you can hear your neighbors talk, the TV, etc. I wish they had made thicker, denser walls. Otherwise, no complaints.

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Helpful?
Thank Amiel M
Megan A, Guest Relations Manager at Ameristar Casino Hotel East Chicago, responded to this review

Hi Amiel, thank you for sharing your wonderful experience with us. We are glad to know that you enjoyed your visit at Ameristar East Chicago and found the rooms and bathrooms to be fantastic. We will be sure to share your feedback about the connecting rooms with the appropriate teams to ensure everything in your room is up to our...

Chesterton, Indiana, United States
Reviewed 19 September 2015

Stayed here to celebrate a birthday. Very nice hotel, originally a Trump hotel. Rooms are stylish with marble floors and modern furniture. Very nice workout room almost as good as a real health club. You have the East Chicago Marina on one side and the East Chicago Beach on the other. But Steel mills all around that. The only real...

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Helpful?
Thank Bucky732
Megan A, Guest Relations Manager at Ameristar Casino Hotel East Chicago, responded to this review

Hi Bucky, we really appreciate you taking the time to share your experience with us. We are thrilled to know your overall experience was great. We're so glad you enjoyed your hotel room and the fitness room. We have also shared your comments with the most appropriate teams. As for the distance from the parking lot, our bell hops are...

Reviewed 18 September 2015 via mobile

We decided to stop for the night while traveling. The hotel staff are great, very friendly and helpful. Our room was beautiful. Very large and clean. The bathrooms are also very large and clean. We had dinner at the Buffett and it was just ok. They attendants kept our table clean and drinks refilled. People seem to fight and get...

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Helpful?
Thank Devon P
Kristina D, Public Relations Manager at Ameristar Casino Hotel East Chicago, responded to this review

Hello Devon - Thank you for taking the time to leave us a review. We're glad to hear you thought our team members were friendly & helpful and that you really enjoyed your hotel room. Thanks for the feedback about your experience in the buffet and the air quality in the casino. We hope to turn your next visit into...

Chicago
Reviewed 15 September 2015 via mobile

People always say you can't win anything off promot OK promotional money from casinos. I know for a fact that this is not always true. I was there this past Sunday and had a wonderful time on them. The atmosphere was wonderful, the staff is GREAT, KNOWLEDGEABL,and VERY HELPFUL. Yes I will return there.

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Helpful?
Thank W9694MMandreat
Kristina D, Public Relations Manager at Ameristar Casino Hotel East Chicago, responded to this review

Hello - Thank you for taking the time to write such a wonderful review. We're glad that you had such a lucky and wonderful time at our casino during your visit and that our staff was so helpful and friendly. We look forward to your return to Ameristar East Chicago.

Bolingbrook, Illinois
Reviewed 8 September 2015

I was disappointed at this hotel. My husband and I were looking for a semi type of getaway weekend together at a casino. We usually go to the Blue Chip Casino , which by the way is much much better, but it was all sold out. Looking for an alternative, we came across Ameristar. After reading a few reviews, we...

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Helpful?
3Thank Roseana D
Kristina D, Public Relations Manager at Ameristar Casino Hotel East Chicago, responded to this review

Hello Roseana - Thank you for your review. We are happy to hear that you had such a wonderful experience at Stadium and that our staff, especially James Bond, was so friendly and helpful. Thank you for your feedback regarding your hotel room and dining experience at Bugatti's. We are following up with our housekeeping and food & beverage teams...

Reviewed 14 August 2015 via mobile

My husband and I stayed three nights here. The staff were all friendly. The hotel/casino is located in an industrial area, but it's quiet. There is a small beach area but it was closed for some reason. The room was a really nice size and clean. There are a few restaurants available. We ate at 3 different ones which were...

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Helpful?
1Thank Katie l
Kristina D, Public Relations Manager at Ameristar Casino Hotel East Chicago, responded to this review

Hi Katie, and thank you for sharing your experience with us. We're happy that you enjoyed your hotel room, especially the size and cleanliness, and that our staff were able to make your experience even more special. We're also happy to hear that you enjoyed your experience at 3 of our dining outlets. Thank for your your feedback about the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Ameristar Casino Hotel East Chicago is a full-service luxury hotel that boasts a variety of amenities. Complimentary wireless internet In guest rooms and a 24-hour fitness center are available for guests to use throughout their stay. The 56,000-square-foot casino includes four spacious playing levels, with one of the largest selections of games in northwest Indiana. Ameristar East Chicago includes diverse selection of restaurants ranging from deli sandwiches to steaks and seafood. ... more   less 

Additional Information about Ameristar Casino Hotel East Chicago

Address: 777 Ameristar Boulevard, East Chicago, IN 46312
Region: United States > Indiana > East Chicago
Price Range: RM440 - RM1,040 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ameristar Casino Hotel East Chicago 4*
Number of rooms: 290
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Ameristar Casino Hotel East Chicago staff and other travellers.
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Questions? Get answers from Ameristar Casino Hotel East Chicago staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room had a view of the harbor/yacht club. Was nice. A few times heard loud conversation from next room.”
 of 5 bubbles davidrC149HQ, 8 Jan 2017 | Read review
“Never had a bad room yet !”
 of 5 bubbles M7360CImichaelf, 14 Dec 2016 | Read review
“Ask for the view of Lake Michigan”
 of 5 bubbles MsTracy1, 10 Dec 2016 | Read review
“My Room ended in 11 and I had a Great View of the Harbor of Lake Michigan”
 of 5 bubbles JohnfromNashville, 26 Oct 2016 | Read review
“the rooms on the higher floor seem to be more quiet,”
 of 5 bubbles MONTERREY1957, 12 Sep 2016 | Read review
5 of 5