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Holiday Inn Express Hotel & Suites Elkhart-South

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Holiday Inn Express Hotel & Suites Elkhart-South
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61 Reviews from our TripAdvisor Community

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Showing 60: English reviews
Albany, New York
Reviewed 12 December 2016

As the Travel Manager for my company, I felt compelled to write this review after getting terrible customer service from Yvonne. A business travelers flight was cancelled due to the massive winter storm the country is receiving right now. As his flight was cancelled after hours, we did not call the hotel to inform them that we would not be...

Thank Sarah M
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Elkhart-South, responded to this review

Dear Sarah M, Thank you for taking time to post a review. I am sorry to hear about your dismay regarding our hotel. We take comments such as these very seriously and would like to follow up with you. I have sent you a private message in an effort to obtain more information. I look forward to hearing back from...

Poulsbo, Washington
Reviewed 8 November 2016

We were in town for the Notre Dame game and were very happy with the hotel. The staff was friendly, and the room was very comfortable. We will be visiting the South Bend area every year for many years and plan to stay in this hotel.

Thank McSix
Reviewed 4 November 2016 via mobile

Great hotel ! The staff was ever so friendly , the accommodations were fantastic, I've stayed at hotels all around the United States and this one is one of my favorites , great breakfast, pool and recreation center !

Thank Jason G
North Tonawanda, New York
Reviewed 1 August 2016

I booked a 3 night, two bed stay in April for the end of July. I called a few day before to verify the booking. The room was not booked correctly by the hotel, they told me they found a 2 bed room for one night. When I told them that was not satisfactory, they could only give me a...

Thank ramb16
Manitowoc, Wisconsin
Reviewed 25 May 2016 via mobile

Supposedly the rooms were ready, after just being remodeled. But the room had no trim around the edge where the carpet met the wall. Fridge was just sitting in the middle of the room. No toilet paper holder. No closet for hanging clothes. And I'm a platinum member with ihg. Attention to detail is important. These guys missed the mark....

1Thank john-54220
Indianapolis, In
Reviewed 23 January 2016

Not much to recommend here, so I'll start with the cons: *parking lot not plowed and was dangerous with lots of ice and some snow *Room badly in need of updating (torn wallpaper, faded linens, grungy carpet) *very noisy heating unit that emitted random (and very loud) clicks as it cycled on and off, roughly every 20 minutes, which proved...

1Thank lemon.basil
Mid Atlantic
Reviewed 27 November 2015

Typical HIE. Overnighted on way from Maryland to Wisconsin. There are two HIE in Elkhart and while this one was a little further from Interstate access off of RT 20 but still very convenient. Relatively clean and staff courteous and friendly. Breakfast buffet pretty good with lots of seating.

1Thank EliMidAtlantic
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Elkhart-South, responded to this review

Dear EliMidAtlantic, Thank you for writing a review about your recent stay with us. I appreciate your positive remarks about our excellent staff, nice breakfast selection and convenient location. We work very hard to ensure our facilities and service are superior and we strive to be the best Holiday Inn Express around. Your loyalty and support to the hotel is...

Reviewed 10 November 2015 via mobile

Just what you hope to see when you stay at a HIE. The breakfast is the standard HIE offering. The beds and pillows are clean and comfortable. The only thing that I would change is the carpet, stairs in the hallway and the room. No matter how many times they clean it you still feel like its dirty. With that...

Thank Dennis R
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Elkhart-South, responded to this review

Dear Dennis R, Thank you for posting a candid feedback from your recent stay with us. It is nice to know that you were able to appreciate our breakfast, beds, and pillows. However, I was concerned to see that you were not impressed with our carpet, hallway stairs, and room condition. I would like to apologize for any inconvenience these...

Wauwatosa, Wisconsin
Reviewed 16 September 2015

Clean and comfortable in a safe neighborhood. We were in town for a weekend baseball tournament for my 17 year old soon. Free breakfast was above average. Restaurants and convenience stores within a very short driving distance. Bed was comfortable. Room had no unpleasant smell. TV was modern and came in clearly. Wi-Fi worked well for our purposes. Staff was...

Thank Ed M
James D, Interim General Manager at Holiday Inn Express Hotel & Suites Elkhart-South, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, James Dean Interim General Manager

Ontario, Canada
Reviewed 1 September 2015

It was what you would expect, and that's a good thing. Clean comfortable and easy Highway access. Has a pool and a very small fitness center. Breakfast was not high quality but the staff was attentive to keep things full.

Thank bjgdb8
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Elkhart-South, responded to this review

Dear bjgdb8, Thank you for your stay and for leaving a review about our property on TripAdvisor. We appreciate your positive feedback regarding our location and cleanliness. Your kind recognition will be very well received. However, we apologize for not being able to deliver a highly satisfactory breakfast experience. Every review we receive is brought to the attention of all...

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Room/Suite (17)
Bathroom (1)
Pool/Beach Area (2)
Dining (4)
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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Express Hotel & Suites Elkhart South is conveniently located near downtown Elkhart, IN. Our hotel features guest rooms on three floors, as well as, a beautiful pool and whirlpool for your enjoyment. The Holiday Inn Express Hotel & Suites Elkhart South provides easy access to Amish Acres, Shipshewana, University of Notre Dame, South Bend, the Football Hall of Fame and much more! We have several guest room types that will accommodate your every need. Visit Elkhart, IN and Stay Smart at the Holiday Inn Express Hotel. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Elkhart-South

Address: 58364 State Rd 19, Elkhart, IN 46517
Region: United States > Indiana > Elkhart
Price Range: RM384 - RM889 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Elkhart-South 2.5*
Number of rooms: 72
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Elkhart-South
Holiday Inn Elkhart
Elkhart Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Elkhart-South staff and other travellers.
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Questions? Get answers from Holiday Inn Express Hotel & Suites Elkhart-South staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Shower turns on by pulling the ring around the tub faucet down, which is not obvious at all”
 of 5 bubbles lemon.basil, 22 Jan 2016 | Read review
“Quiet area, so all rooms should be good.”
 of 5 bubbles bp102164, 25 Aug 2015 | Read review
“No ice machine on second floor. Not much of an inconvenience, but would prefer to have one on the floor that I am on.....”
 of 5 bubbles harleygirl52, 26 Nov 2014 | Read review
“If you like a darker room, ask for an odd number and your room will butt up to a wooded area.”
 of 5 bubbles joshuae779, 17 Sep 2014 | Read review
“Back of the hotel faces open land and so is very quiet”
 of 5 bubbles 921ianH, 17 Sep 2013 | Read review
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