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BEST WESTERN Inn & Suites

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180 Reviews from our TripAdvisor Community

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Showing 180: English reviews
Shamokin, United States
Reviewed 15 August 2016

The location was right off the interstate and easy to find. Just a few problems with the room and service. The room smelled like it had just been painted but it was not overly bad. The bathroom door didn't shut all the way and therefore wouldn't lock. I could use my finger to show them all over where they needed...

Review collected in partnership with Best Western
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Helpful?
Thank Kathy G
bestwesterngm2, Manager at BEST WESTERN Inn & Suites, responded to this review

Dear Kathy, Thank you for reviewing our hotel. We appreciate the feed back that you have given us. We apologize for the inconviences that you experienced. With the feed back that you provided we will endeavour to correct these problems. Thank you, Have A Great Day!

kankakee, United States
Reviewed 3 August 2016

This was a trip to Shipshewana to the Flea Market and other shops. We take our Grandchildren some place before the go back to school in the fall. They really like the local people and and learn a lot about other Cultures. The Elkhart Best Western is right in the middle of the things we wanted to do.

Review collected in partnership with Best Western
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Helpful?
Thank Robert L
bestwesterngm2, Manager at BEST WESTERN Inn & Suites, responded to this review

Dear robert, Thank you for taking the time to review our hotel. We are glad that our location was convienent for you. We are happy that you had a great experience in the area. It is always nice to hear that a guest's vacation went great. We hope you come back and stay with us when your in the area....

Calgary, Canada
Reviewed 1 August 2016

We had a nice stay at the hotel. Was my first time in Indiana. Wish we had more time to visit the state as I'm sure there would have been some cool hotspots for us girls. I took my friend on a road trip where the destination was not the point but the journey was. Glad we enjoyed ourselves.

Review collected in partnership with Best Western
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Helpful?
Thank johannec348
bestwesterngm2, Manager at BEST WESTERN Inn & Suites, responded to this review

Dear Johannerc348, Thank you for reviewing our hotel. We are so glad that we could provide a great hotel experience for your girls Road trip. Hopefully you can come back in the future to stay with us and explore more of Indiana. We hope you are having or had a great time on the road trip. We appreciate the review....

Harrisburg, Pennsylvania
Reviewed 31 July 2016

Steve checked us in. We were impressed with his friendly, charming personality. We felt that he really cared about our comfort. The Room was pleasant and clean, the bed was very comfortable. We will be sleeping here again when we are in the area. Shopping is convenient if you forgot to pack essentials.

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Helpful?
Thank _dkehler
bestwesterngm2, Manager at BEST WESTERN Inn & Suites, responded to this review

Dear _dkekler, Thank you for reviewing our hotel. We appreciate the praise for our staff member. our entire staff try to make sure that you walk into a well groomed hotel. We would love to have you come back, stop in the next time your in the area. Thank You, Have A Great Day!

Holliston
Reviewed 27 July 2016

The room was 82 degrees on a 95 degree day. Towels were as thin as the coffee was watery. I like BW this one, not so much. Sometimes you buy a book based on the author, hoping its at least as good as the last one. I will say the A/c system was far superior once turned on the other...

Review collected in partnership with Best Western
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Helpful?
Thank Francis J
bestwesterngm2, Manager at BEST WESTERN Inn & Suites, responded to this review

Dear Francis J , Thank you for reviewing our hotel. We always try to give our guest a superior stay,unfortunatly it looks like you had some issue with some of our convienences. We apologize. We hopre that you gives us another try when your in the area. Thank You, Have a Great Day!

Reviewed 16 July 2016 via mobile

My family and I stayed in 4 rooms for three nights. After my first day, I asked for housekeeping twice (housekeeper and called front desk) and were told that they would come back later. I returned from my grandmother's birthday celebration to a room that had not been cleaned. I informed the front desk and they had no answer for...

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Helpful?
Thank abramscn
bestwesterngm2, Manager at BEST WESTERN Inn & Suites, responded to this review

Dear Abramscn, Thank you for reviewing our hotel. We work hard to try to make sure that each stay is perfect. We apologize for not meeting and exceding your expectaions. We will be looking in to all that you have stated in order to make the Guest experience better. Thank You, Have a Great Day!

Scarborough Ontario Canada
Reviewed 15 July 2016

Slightly set back from the road by the gas station but the facility was clean, modern and excellent condition. The room was very comfortable and nicely decorated. The morning breakfast was in a very well presented area and the food quality and quantity by far exceed other Best Westerns. Thank you.

Review collected in partnership with Best Western
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Helpful?
Thank W W
bestwesterngm2, Manager at BEST WESTERN Inn & Suites, responded to this review

Dear W W, Thank you for reviewing our hotel. I am so glad that you enjoyed our remodel. We tried hard to make it modern, yet very comfortable so that guest could relax. We hope you come back and see us again soon. Thanks, Have A Great Day!

Chicago, Illinois
Reviewed 14 July 2016

I thoroughly enjoyed my stay at Best Western Inn & Suites. The rooms were lovely and the employees were helpful as well. I am definitely going to stay here again sometime and I would highly recommend this hotel to anyone searching for a hotel to stay at.

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Helpful?
Thank lovelybro
bestwesterngm2, Manager at BEST WESTERN Inn & Suites, responded to this review

Dear Lovelybro, Thank you for reviewing our hotel. We are so glad that you enjoyed your stay. We try to make sure that all our guest feel welcomed and comfortable in our hotel. We would love for you to stay with us again, See you then. Thank you, Have A Great Day!

Berlin, Wisconsin, United States
Reviewed 12 June 2016

I stayed in the Best Western last week on a Saturday night when they were quite busy. The hotel is located on one of the main streets near the interstate, but is set back behind a gas station. It was quiet - we didn't notice traffic noise at all. It is conveniently located near many restaurant choices (within easy walking...

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Helpful?
Thank Allison R
bestwesterngm2, General Manager at BEST WESTERN Inn & Suites, responded to this review

Dear Allison, Thank you for taking the time to review our hotel through tripadvisor. We are so glad that you enjoyed your stay. We try our best to make sure that you are properly welcomed into our hotel with friendly staff and a newly rennovated building . Again thank you for reviewing us, we hope you come and stay with...

kankakee, United States
Reviewed 11 June 2016

Great for access to local RV manufactures. The hotel was only a few minutes from the Cargo Mate factory where I had to make a pick up. It is also close to many other trailer manufactures. Any one making a pick up in Elkhart will find this hotel very convient.

Review collected in partnership with Best Western
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Helpful?
Thank Robert L
bestwesterngm2, General Manager at BEST WESTERN Inn & Suites, responded to this review

Dear Robert, Thank you for taking the time to review our hotel, we appreciate it. It is so nice to hear that you enjoyed your stay. It's always great to hear that our location in town made things easier for you. Thank You, Have a Great Day!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
Official Description (provided by the hotel)
This Elkhart hotel in Northern Indiana is ideally situated for Notre Dame visitors or tourists en route to Amish Country. The Best Western Inn and Suites offers comfortable accommodations for travelers to northern Indiana. Only three miles from Bayer Pharmaceutical Company, hotel guests travelling on business will appreciate the convenient location of this hotel. ... more   less 

Additional Information about BEST WESTERN Inn & Suites

Address: 3326 Cassopolis Street, Elkhart, IN 46514
Region: United States > Indiana > Elkhart
Price Range: RM325 - RM427 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Inn & Suites 2.5*
Number of rooms: 60
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Also Known As:
Best Western Elkhart
Elkhart Best Western
Hotel Style:
#4 Business Hotel in Elkhart
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Inn & Suites staff and other travellers.
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Pennsylvania
over a year ago

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You can't go wrong when it comes to room selection”
 of 5 bubbles E9462KLninac, 12 Nov 2016 | Read review
“Ask for a room on the back side - away from the bright parking lot lights.”
 of 5 bubbles janices408, 21 Apr 2016 | Read review
“Under construction, but they are working well to keep it clean.”
 of 5 bubbles chrisfY1725CB, 28 Jan 2016 | Read review
“The hotel is relatively small and on all occasions I've stayed here the rooms have been good.”
 of 5 bubbles 761lm, 23 Dec 2015 | Read review
“Check the room out before staying there”
 of 5 bubbles lorettam570, 21 Aug 2015 | Read review
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