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Belterra Casino Resort

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Belterra Casino Resort
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635 Reviews from our TripAdvisor Community

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Showing 630: English reviews
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Louisville, Kentucky
Reviewed 5 days ago NEWvia mobile

We have stayed at this Belterra close to a dozen times over the last 2 years. We've done it all...dinner at 19 steakhouse (amazing!), dinner at Sports bar (adequate), lunch buffet (typical fare) and many cups of coffee & pastries from Nosh (choc chip cookie is to die for & Peet's coffee is always delicious). Weekend entertainment consistently top notch...

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Helpful?
1Thank Sharon E
Belterra77, Public Relations Manager at Belterra Casino Resort, responded to this review

Good morning, and thank you for your recent visit and review. We are happy to hear you enjoyed your experience in the dining outlets, shopping boutiques and with our casino team members. We appreciate your feedback regarding the smoke in the casino and hotel, and we have passed this review along to the management team. While we have not banned...

Covington, Kentucky
Reviewed 1 week ago

Enjoyed the hotel with its excellent service and accommodations. Fun at the casino. Great for a weekend get away with someone special, Great restaurants and wonderful food. Recommend highly! Check out the specials on line.

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Helpful?
Thank Kentuckywoman1
Belterra77, Public Relations Manager at Belterra Casino Resort, responded to this review

Good afternoon, and thank you for your recent visit and review. We are happy to hear you enjoyed your visit to the hotel and casino and found our restaurants to be wonderful. We hope to see you again soon! Kind Regards, Belterra Casino Resort

Minnesota
Reviewed 2 weeks ago

We decided to stop off at a hotel/casino for a night of fun and were advised that this is a nice place in the area. We made a reservation and were charged $220. for a regular double queen bed room. We thought it was a bit high, but thought that the room might be kind of fancy. We got to...

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Helpful?
Thank FoderickE
Belterra77, Public Relations Manager at Belterra Casino Resort, responded to this review

Good morning, and thank you for your recent visit and review. We are happy to hear you enjoyed visiting our Nosh bakery shop, but we are concerned to hear that the rest of your experience was not great. We encourage you to sign up for our mychoice rewards program on your future visit as you will begin earning great rewards...

Reviewed 2 weeks ago via mobile

we love the free rooms the casino gives us. we take a cpl days every now and i love the jacuzzi tub bathrooms, room service is always spot on. the nosh has a awesome coffee with a extra shot😉the buffet is great but i also love the sports bar an their giant pretzel.

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Helpful?
Thank Phyllis B
Belterra77, Public Relations Manager at Belterra Casino Resort, responded to this review

Good morning, Phyllis. Thank you for your visit and review. We are thrilled to hear you continue to enjoy visiting us and dining at Nosh and STADIUM. Thanks for spending your relaxing vacations with us, and we look forward to your next visit. Kind Regards, Belterra Casino Resort

Highland Heights, Kentucky
Reviewed 3 weeks ago via mobile

I have never felt like more of an inconvenience than I do here, Ive called the front desk to let them know my nonsmoking room smells like someone is currently smoking in the room and it's been three hours. I posted on the facebook page and got a call back within 20 minutes, and all they tried to do was...

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Helpful?
Thank Cole D
Belterra77, Public Relations Manager at Belterra Casino Resort, responded to this review

Good morning, and thank you for your review. We understand you had some issues with the smoke smell during your stay. We are happy to hear that our management team reached out to work with you on adjusting the price of your stay, and we're also glad to hear they did an immediate smoke erase procedure as well as offered...

Reviewed 4 weeks ago via mobile

This is of course a riverboat casino but in that respect it's managed to seem virtually like a normal one with multiple levels . The level you come in on is also where you'll find all the tables. There seemed to be plenty of tables however they didn't seem to have enough open to accommodate the crowd, I went on...

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Helpful?
1Thank Caleb S
Belterra77, Public Relations Manager at Belterra Casino Resort, responded to this review

Good afternoon, and thank you for your recent visit and review. We are glad you were able to enjoy an evening in the casino. We appreciate your feedback and hope that you will be able to visit us at the hotel and resort if you are back in town in the future. Kind Regards, Belterra Casino Resort

Reviewed 4 weeks ago

We checked in on a Sunday afternoon and stayed for two nights. Our king size room was ready and waiting for us. We ate at their pub on Sunday evening. Their breakfast buffet was large and the area inviting. I was most worried about the smoke smell but they must have a freshener piped into the lobby because once you...

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Helpful?
Thank Becki M
Belterra77, Public Relations Manager at Belterra Casino Resort, responded to this review

Good afternoon, and thank you for your recent visit and review. We are happy to hear you had a great overall visit with us and enjoyed the hotel and your dining experiences. We appreciate the feedback, and we hope to see you again soon. Kind Regards, Belterra Casino Resort

Dallas, Texas
Reviewed 4 weeks ago

I was very impressed by this hotel. Had a group of about 600 people here and the service was top notch. The rooms were very nice, and the public space was beautiful. I liked that the casino was an amenity, but you did not have to walk through it to get to restaurants, guest rooms, or meeting spaces. Having parking...

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Helpful?
Thank Tarnold8200
Belterra77, Public Relations Manager at Belterra Casino Resort, responded to this review

Good morning, and thank you for your recent visit and review. We are thrilled to hear you had a wonderful experience hosting your event with us. We are glad you enjoyed the rooms and meeting space, and we hope to host all of you again in the near future. Kind Regards, Belterra Casino Resort

Florence, Kentucky
Reviewed 4 weeks ago

We spent the evening here checking our the casino and played some video poker, just about breaking even, which in my book is winning. Had a nice time and probably will come back. It's a nice drive along the river to visit this casino so that is always a bonus.

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Helpful?
Thank happyandretired318
Belterra77, Public Relations Manager at Belterra Casino Resort, responded to this review

Good morning, and thank you for your recent visit and review. We are happy to hear you had an enjoyable experience with us, and we hope to see you again soon. Kind Regards, Belterra Casino Resort

Lancaster
Reviewed 13 February 2017

First let me tell you that this year 2017, my wife and I had to contact 12 different casinos for our Win/Loss Statements for the year 2016 so that we could file our Federal tax return so we have a little experience with casinos. This was the third trip to Belterra in the past six months and I have had...

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Helpful?
Thank Joe S
Belterra77, Public Relations Manager at Belterra Casino Resort, responded to this review

Good morning. Thank you for your recent visit and review. We reviewed the performance of the Reel 'Em In games, and all three fall within the Indiana Gaming Commission's thresholds for payback percentage. Statistically, there may be times when bonus rounds don't seem to be as frequent as they should, and also times when the fishing bonus will come up...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Spa
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
Nestled in the heart of Indiana, Belterra Casino Resort is the every day escape for Indiana, Kentucky and Ohio. Belterra is just a short drive from Cincinnati, Lexington, Louisville and Indianapolis boasting over 600 guest rooms & suites, high-end shopping, concerts, meetings rooms, delicious restaurants and player-friendly gambling Belterra is easily the best experience in the region. Our multi-level casino features 1,300 slot machines, friendly odds and expert dealers. Take some time for yourself too in Beleza, Belterra's premier spa. Experience for yourself, escape to Belterra today! *Must be 21 years of age to enter the casino. ... more   less 

Additional Information about Belterra Casino Resort

Address: 777 Belterra Dr, Florence, IN 47020-9432
Region: United States > Indiana > Florence
Price Range: RM456 - RM1,201 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Belterra Casino Resort 3.5*
Number of rooms: 608
Reservation Options:
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Also Known As:
Belterra Casino Resort And Spa
Belterra Hotel Florence
Belterra Resort Florence
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Questions & Answers

Here's what travellers have asked, with answers from Belterra Casino Resort staff and other travellers.
14 questions
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Questions? Get answers from Belterra Casino Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get rooms closer to elevator.”
 of 5 bubbles Kentuckywoman1, 13 Mar 2017 | Read review
“Stay in the original part of hotel that has the larger bathrooms and whirlpool tubs”
 of 5 bubbles 580JoeS, 13 Feb 2017 | Read review
“if coming from N of Cincinnati do not take the scenic route through rising sun..”
 of 5 bubbles tripper69, 29 Jan 2017 | Read review
“This date is not accurate , we visited several years ago but this date was the only option ... do not get the rooms with marble floors”
 of 5 bubbles cliffj2, 27 Dec 2016 | Read review
“All of the rooms are good. Everyone gets a TV in the bathroom!”
 of 5 bubbles charaj, 17 Dec 2016 | Read review
5 of 5