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This is a quiet, comfortable location that had a clean, quiet and well maintained room.
All of the staff is extremely nice & friendly. The breakfast was a standard "hotel" breakfast with plenty of options.
The really good part of this property is the variety...More
This was not our choice but the Courtyard by Marriott’s choice for us. We had reservations there but they gave our room to someone else about 4 hours after check in time.
The front desk ladies were not friendly and seemed perturbed that we didn’t...More
Response from JHeierman, General Manager at Fairfield Inn & Suites Fort Wayne
I understand 100% how unsettling it is walking into the hotel you'v booked a room with and have them tell you they've oversold their hotel. I'm also sorry that the Courtyard Marriott Downtown Fort Wayne didn't send you with the correct paperwork adding insult to...More
It drives me CRAZY when the HVAC units are not configured to allow the fan to stay in the "ON" position. It makes white noise which allows me to sleep better. Further, when the unit kicks on it makes so much noise that it wakes...More
Thank Gail M
Response from Ket K, General Manager at Fairfield Inn & Suites Fort Wayne
We appreciate your review on TripAdvisor, I do apologize for the fans, I will talk to my maintenance manager concerning the fans on our A/C units, to see why they do not stay on. We do appreciate you staying with us, and do apologize...More
When I arrived at the hotel last night I was told that they forgot to assign me a room therefore there wasn't a room available for me as the hotel was oversold. Front Desk agent was friendly and sincerely apologetic however told me my only...More
Thank Bryan H
Response from Stephanie B, General Manager at Fairfield Inn & Suites Fort Wayne
Thank you for giving us your feedback on your stay with Best Western Plus. I will reach out to their General Manager and let them know about your experience.
We hope the next time you are in Fort Wayne, you are able to get...More
We often stay in a Fairfield Inn when we travel (business and pleasure). This one was my least favorite so far. We're not looking for frills, but a comfortable place to stay is expected. I'll list the problems:
1. Not enough towels even when we...More