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The hotel was clean, had friendly staff, a great breakfast for various appetites, and is next door to Starbucks! We stayed on the second floor and there was no noise. The room temperate was easy to adjust to our liking. The beds were comfortable and...More
Recently stayed here for my son's college orientation at Taylor. The location to the Taylor campus is very convenient, as is the Starbucks right across the parking lot. The room was fine, beds were comfy. Good pressure in the shower. Like others have mentioned the...More
Response from IHGCare, Guest Relations Manager at Holiday Inn Express Gas CityResponded 20 July 2015
Thank you for taking the time to write a review of our hotel. We do strive for customer service improvement in everything we do and all of the issues you described obviously do not meet our expectations let alone yours. I deeply apologize...More
We attempted to stay in Fort Wayne to find everything booked and then in Marion only to think it looked a bit shady. Came across this place at the next exit and they had rooms available and the front desk lady was super friendly. This...More
We arrived at the hotel at around 5:00 pm and the front desk guy was nice but seemed stressed and he said many of his cleaning employees were sick. the next day we went swimming in the pool ( which was a bit crowded) and...More
Thank Amie S
Response from Chesley S, General Manager at Holiday Inn Express Gas CityResponded 4 May 2016
Thank you for taking the time to offer feedback about your stay. It is always our goal to offer a great guest experience to our visitors and I apologize that we fell short of that expectation. It is through feedback such as yours...More
We had a very clean room. Iy had recently been renovated. I was unhappy with the breakfast. It was a busy time of the morning but after waiting 20 minutes for them to bring eggs & sausage, that never came we left. I had a...More
Thank Carol B
Response from IHGCare, Guest Relations Manager at Holiday Inn Express Gas CityResponded 31 March 2015
Dear Carol B,
Thank you for taking the time to review our property. I am pleased to hear your positive remarks about the level of cleanliness in your room. Our hotel is very proud of its level of service, cleanliness and quality of product. Your...More
US$139 - US$177 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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