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Econo Lodge

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66 Reviews from our TripAdvisor Community

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Showing 65: English reviews
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Decatur, Illinois
Reviewed 1 week ago

We spent 1 night here, as we planned to do on March 15th. We were in Hammond for our kids church service and didn't want to drive 4 hours home afterwards. This motel is older, it's obvious that some renovations have been going on in the front lobby. They had new flooring, fireplace, breakfast bar. The breakfast was nothing special....

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Helpful?
Thank snoopysmomma
Rajiv S, Owner at Econo Lodge, responded to this review

Thank you for staying at the Econo Lodge Hammond and for taking the time to provide your feedback, which is always appreciated. We are conveniently located off Interstate 90 at the last exit for accommodations before crossing into Chicago. I apologize for your issue with your sink. Hopefully you reported the issue to front desk so it could be addressed...

HOTEL’S FAVOURITE REVIEW
Reviewed 6 August 2016 via mobile

I have been staying off and on going on 2 years and I have received the best customer service from the attendants and the front desk. Housekeeping is on point I recommend this place to anyone who wants a good night's sleep and enjoy there awesome swimming pool. When I am in the area this is the only hotel I...

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Helpful?
Thank Corey S
About Hotel's Favourite Review
Management response:

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Ushma Arya...

Pahrump, Nevada
Reviewed 5 February 2017

We always stay here, but this time we are on the fourth floor, all night a bunch of kids running up and down the hallway.Such noise.They were also remodeling the place. The lobby was full of paint smells, because they were spraying. But it did look nice after they were done, which took all night.

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Helpful?
Thank Jazziebaby13
Rajiv S, Owner at Econo Lodge, responded to this review

Dear Jazziebaby13, Thank you for taking the time to provide your feedback. I apologize about the noise and will look into the issue as we don't such problems to be reoccurring. I am glad you approved of the new look of the lobby. Renovations are nearly completed, and we hope all of our guests will like the new look of...

Long Beach, California
Reviewed 4 January 2017

I spent a night here on 1/3 and found the hotel room to be large and clean and the employees friendly. I thought it was reasonably priced for the location, since I needed to be in Chicago by 10 AM the next day. I read a few reviews online and the only issues I saw were with hot water and...

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Helpful?
Thank bgrass909
Rajiv S, Owner at Econo Lodge, responded to this review

Dear Bgrass909, Thank you for taking the time to post a review on Tripadvisor. Your input and feedback are appreciated. My staff will be pleased to learn of your compliments regarding service and cleanliness of the premises. The hot water issue has in fact been remedied, and we continue to work on resolving the slow internet you referenced. I hope...

Reviewed 26 September 2016

We (me, my wife and our 9 yr old daughter) stayed at this hotel for two nights as a "base" for a trip to Chicago. The lady at the front desk was polite and checked us into our room on the 4th floor. The room was ok, nothing special. The beds were very hard and both my wife and I...

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Helpful?
1Thank Shawnr80
gmin194, Manager at Econo Lodge, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience...

A TripAdvisor Member
2 reviews
2 helpful votes
Reviewed 15 September 2016 via mobile

Checked in at 223 pm checked out at 250pm! Pulled back the sheets to check the mattress and noticed several bugs crawling in and out of the seams of the bed! They Had bed bugs! Asked for the front desk to come see they never did! Went to the front desk and instead of checking me out immediately they wanted...

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2Thank A TripAdvisor Member
gmin194, General Manager at Econo Lodge, responded to this review

Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding bed bugs on your recent visit. I have shared your feedback with the housekeeping department to ensure we handle these types of situations differently in the future. Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will...

Grand Rapids, MI
Reviewed 22 August 2016

Overall we were very pleased with our stay. This hotel is showing signs of age in some areas (e.g., it was difficult to close the bathroom door because it rubbed against the jamb); but, the room was clean, comfortable, and considerably less expensive than the chains generally considered "a step up". We were pleasantly surprised to find that the pool...

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Helpful?
Thank gvlaker
Management response:

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Ushma Arya...

Windsor, Canada
Reviewed 11 August 2016

The rooms were clean but also small, it's good for a one night stay which is what we did. We had 5 people, they didn't have a cot and there wasn't much room for an air mattress either. If there's 4 of you and you don't mind walking over top of each other then it would be perfect, I wouldn't...

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Helpful?
Thank Christine1711
Management response:

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Ushma Arya...

Sequim, Washington
Reviewed 18 May 2016

On the evening of April 23, 2016, while traveling east on business, I was so tired that I had no choice but to stay at this facility. Having stayed in several other Econo Lodges at a reasonable price, I found this one to be too expensive even after negotiating a lower price of $78.39. On my return trip May 12,...

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1Thank 1939Smiley101
Management response:

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for the inconvenience you faced. We had plumbing repairs at the hotel on that very day, we are updating the property for the comfort of our guests. Your satisfaction is important...

Reviewed 8 April 2016 via mobile

We stayed for 3 nights with our 2 granddaughters to visit the museums in Chicago. Location is just off 90 tollway. To save money, use Hwy. 41. Hotel is budget friendly & may be older, but room was VERY clean with clean white bedding & comfortable beds. Room had mounted TV, frig & microwave, & a cloth chair with ottoman....

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Helpful?
Thank nia M
Econo L, General Manager at Econo Lodge, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Ushma Arya...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Multilingual Staff
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Econo Lodge

Address: 4000 South Calumet Avenue, Hammond, IN 46320 (Formerly Magnuson Hotel Hammond)
Region: United States > Indiana > Hammond
Price Range: RM270 - RM403 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Econo Lodge 2*
Number of rooms: 159
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Also Known As:
Quality Inn Hammond
Hammond Quality Inn
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Questions & Answers

Here's what travellers have asked, with answers from Econo Lodge staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms away from elevator, suggest 4th floor for quietness”
 of 5 bubbles TSFoxx, 22 Mar 2016 | Read review
“Pick a room at a different hotel!”
 of 5 bubbles 796evaw, 7 Oct 2015 | Read review
“king size room :) bed was wonderful”
 of 5 bubbles lindanskip, 16 Sep 2015 | Read review
“Good if you need a place to crash while you're on the road.”
 of 5 bubbles MelissaDally, 10 Aug 2015 | Read review
“find a different hotel”
 of 5 bubbles 253emilf, 2 Jul 2015 | Read review
5 of 5