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Econo Lodge

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62 Reviews from our TripAdvisor Community

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Showing 62: English reviews
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 26 September 2016

We (me, my wife and our 9 yr old daughter) stayed at this hotel for two nights as a "base" for a trip to Chicago. The lady at the front desk was polite and checked us into our room on the 4th floor. The room was ok, nothing special. The beds were very hard and both my wife and I... More 

Helpful?
Thank Shawnr80
gmin194, Manager at Econo Lodge, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

A TripAdvisor Member
Reviewed 15 September 2016 via mobile

Checked in at 223 pm checked out at 250pm! Pulled back the sheets to check the mattress and noticed several bugs crawling in and out of the seams of the bed! They Had bed bugs! Asked for the front desk to come see they never did! Went to the front desk and instead of checking me out immediately they wanted... More 

Helpful?
1 Thank A TripAdvisor Member
gmin194, General Manager at Econo Lodge, responded to this review

Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding bed bugs on your recent visit. I have shared your feedback with the housekeeping department to ensure we handle these types of situations differently in the future. Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will... More 

Travellers are raving about these Hammond hotels

Grand Rapids, MI
Level Contributor
22 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 22 August 2016

Overall we were very pleased with our stay. This hotel is showing signs of age in some areas (e.g., it was difficult to close the bathroom door because it rubbed against the jamb); but, the room was clean, comfortable, and considerably less expensive than the chains generally considered "a step up". We were pleasantly surprised to find that the pool... More 

Helpful?
Thank gvlaker
Management response:

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Ushma Arya... More 

Windsor, Canada
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 11 August 2016

The rooms were clean but also small, it's good for a one night stay which is what we did. We had 5 people, they didn't have a cot and there wasn't much room for an air mattress either. If there's 4 of you and you don't mind walking over top of each other then it would be perfect, I wouldn't... More 

Helpful?
Thank Christine1711
Management response:

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Ushma Arya... More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 August 2016 via mobile

I have been staying off and on going on 2 years and I have received the best customer service from the attendants and the front desk. Housekeeping is on point I recommend this place to anyone who wants a good night's sleep and enjoy there awesome swimming pool. When I am in the area this is the only hotel I... More 

Helpful?
Thank Corey S
Management response:

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Ushma Arya... More 

Sequim, Washington
Level Contributor
3 reviews
3 hotel reviews
Reviewed 18 May 2016

On the evening of April 23, 2016, while traveling east on business, I was so tired that I had no choice but to stay at this facility. Having stayed in several other Econo Lodges at a reasonable price, I found this one to be too expensive even after negotiating a lower price of $78.39. On my return trip May 12,... More 

Helpful?
Thank 1939Smiley101
Management response:

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for the inconvenience you faced. We had plumbing repairs at the hotel on that very day, we are updating the property for the comfort of our guests. Your satisfaction is important... More 

1 review
Reviewed 8 April 2016 via mobile

We stayed for 3 nights with our 2 granddaughters to visit the museums in Chicago. Location is just off 90 tollway. To save money, use Hwy. 41. Hotel is budget friendly & may be older, but room was VERY clean with clean white bedding & comfortable beds. Room had mounted TV, frig & microwave, & a cloth chair with ottoman.... More 

Helpful?
Thank nia M
Econo L, General Manager at Econo Lodge, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Ushma Arya... More 

Grand Rapids, Michigan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 March 2016

Great personnel Rachel at front desk, Ladies in the morning breakfast. Everything was spotlessly clean. Staff constantly cleaning and polishing woodwork and floors. Manager jumps through hoops to be sure that guests are 100% happy. Stayed for 11 nights on business, loved the parking lot with ample space and lighting for my inventory trailer. Maid service flawless, so good the... More 

Helpful?
1 Thank Feeder S
Econo L, General Manager at Econo Lodge, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Ushma Arya... More 

1 review
Reviewed 17 March 2016

It was an okay stay for the price, but THE DOORS DO NOT LOCK. if you just gave the door a slight push it opened up, without the key card!! That was super unsafe. Besides that our room was clean, could have used a little more lighting.

Helpful?
Thank Sydnee M
Econo L, General Manager at Econo Lodge, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Ushma Arya... More 

Blaine, Minnesota
1 review
Reviewed 25 November 2015

I would recommend that you keep looking for a different place to stay. The place was not clean. We went to the breakfast and the eggs were the power kind and the hash browns were old. There are signs all over the place telling you how much food you can take...very unfriendly. We woke up around 8:00 to use the... More 

Helpful?
Thank Dan M
gmin194, Manager at Econo Lodge, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

32 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Multilingual Staff
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Econo Lodge

Address: 4000 South Calumet Avenue, Hammond, IN 46320 (Formerly Magnuson Hotel Hammond)
Region: United States > Indiana > Hammond
Price Range: RM253 - RM418 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Econo Lodge 2*
Number of rooms: 159
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Also Known As:
Quality Inn Hammond
Hammond Quality Inn
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Questions & Answers

Here's what travellers have asked, with answers from Econo Lodge staff and other travellers.
1 question
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Questions? Get answers from Econo Lodge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms away from elevator, suggest 4th floor for quietness”
 of 5 bubbles TSFoxx, 22 Mar 2016 | Read review
“Pick a room at a different hotel!”
 of 5 bubbles 796evaw, 7 Oct 2015 | Read review
“king size room :) bed was wonderful”
 of 5 bubbles lindanskip, 16 Sep 2015 | Read review
“Good if you need a place to crash while you're on the road.”
 of 5 bubbles MelissaDally, 10 Aug 2015 | Read review
“find a different hotel”
 of 5 bubbles 253emilf, 2 Jul 2015 | Read review
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