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25/12/2017 26/12/2017
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    Holiday Inn Indianapolis Downtown

    515 S West St, Indianapolis, IN 46225-1139
    011 60 1-800-81-8081
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    Lowest prices for your stay
    25/12/2017 26/12/2017
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    Savings alert: 14% below average rate

    The price you found is 14% lower than this hotel's average rate of US$101/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    US$102
    US$87
    SAVE US$15
    US$93
    US$87
    Traveller (53)
    Room & Suite (24)
    Pool & Beach (2)
    Overview
    • Excellent36%
    • Very good31%
    • Average13%
    • Poor8%
    • Terrible12%
    Travellers talk about
    Free Wifi
    Parking
    Breakfast included
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Self-Serve Laundry
    3.0 Star Hotel
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    Rooms
    25 Dec26 Dec
    |
    1 room, 2 adults, 0 children
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    Write a ReviewReviews (287)
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    1 - 5 of 282 reviews

    Reviewed 5 days ago

    We arrived at 3:10 to wait in line to check in for about 20 minutes. We were told there were no rooms available at that time. Check in is 3 - Check out is 10 or 11, but apparently the whole hotel, according to the...More

    1  Thank Megan H
    Response from Katie S, General Manager at Holiday Inn Indianapolis DowntownResponded 2 days ago

    Dear Megan H I am very sorry that you had to wait to get checked in on Saturday. Unfortunately, our housekeeping staff dropped the ball and did not work as efficiently as they should have to get all of our guests checked in in a...More

    Hotel's Favourite
    Reviewed 12 September 2017 via mobile

    Stayed in many HI but the management of this property is horrid. We stayed 2 nights and trying to get our room cleaned was forever! From 10:30 am the room was not serviced until 4:30 only because I requested service! Reason was they were cleaning...More

    Thank Np C
    Response from Katie S, General Manager at Holiday Inn Indianapolis DowntownResponded 20 September 2017

    Np C I am sorry to hear that you feel our management is failing. Our housekeeping team starts at 9:30a on the weekends. We typically don't knock on any stay over doors until at least after 11am and the housekeepers typically just work their way...More

    Reviewed 6 days ago via mobile

    Upon entering the establishment it was complete chaos from the staff! They didn’t know if they had our reserved room ready...at 8:00pm. We were finally assigned a room, and it was the wrong room! The room was missing a sofa bed. So, my kids, husband...More

    1  Thank Clayton09
    Response from Katie S, General Manager at Holiday Inn Indianapolis DowntownResponded 4 days ago

    Dear Clayton09 Thank you for taking the time to review the Holiday Inn Indianapolis Downtown. I am so sorry that you encountered a few issues during your stay. The hallway issue has been addressed with both the room attendant and the Executive Housekeeper as that...More

    Reviewed 4 weeks ago via mobile

    Front desk alternates between incredibly friendly and helpful (special shout out to Brooklyn) and dismissive and rude. For 3 days (including the day I checked in) I requested a few things: please clean the bathroom floor and tub of the black hair that was all...More

    Thank Ellen D
    Reviewed 6 November 2017

    We booked the room for the marathon and we were initially told that 1.) our room wasn't ready, 2) when it was ready it was a double queen instead of a king, 3.) we would not be able to get a late-check-out even though we...More

    Thank Dan D
    Response from Katie S, General Manager at Holiday Inn Indianapolis DowntownResponded 8 November 2017

    Dan D Thank you for choosing the Holiday Inn Indianapolis. I am sorry that you had a few issues checking in but I am glad that we them corrected for you. I do hope that you will choose us again the next time you are...More

    Holiday Inn Express Indianapolis Downtown City Centre
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    About
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Bar/Lounge
    • Room Service
    • Restaurant
    • Hotel Amenities
    • Business Centre with Internet Access
    • Breakfast included
    • Meeting Rooms
    • Room Service
    • Dry Cleaning
    • Laundry Service
    • Banquet Room
    • Self-Serve Laundry
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Heated pool
    • Indoor pool
    • Restaurant
    • Hot Tub
    Details
    • Price range
    • US$100 - US$302 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 130
    • Reservation Options
    • TripAdvisor is proud to partner with IHG, Booking.com, Expedia, Hotels.com, Priceline, Hotwire, Orbitz, Travelocity, Cancelon, getaroom.com, HotelQuickly and TripOnline SA so you can book your Holiday Inn Indianapolis Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Indiana >
    • Indianapolis >
    • Downtown Indianapolis
    • Also Known As
    • Comfort Suites City Centre Hotel Indianapolis ,
    • Comfort Suites Indianapolis ,
    • Indianapolis Comfort Suites
    Add Photo Photos
    Traveller (53)
    Room & Suite (24)
    Pool & Beach (2)
    Hotel & Grounds (31)
    Bathroom (3)
    Nearby
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    Holiday Inn Express Indianapolis Downtown City Centre
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    Ask a question
    Questions & Answers
    mtoppe27
    8 October 2016|
    AnswerShow all 3 answers
    Response from ida R | Reviewed this property |
    Yes a shuttle is available. We had 2 rooms. We paid $5 per room one way and rode the shuttle. It was worth it. The driver was courteous and very helpful. Decided to walk back and enjoy the atmosphere. We were very happy... More
    0
    Votes
    Jeff G
    10 August 2015|
    Answer
    Response from Lynette K | Reviewed this property |
    We used the Booking site(sorry this web site will not allow me to state the entire website) and had no issues. It's the only travel site we use anymore because of the situation you had. I also call a few days in advance to... More
    0
    Votes
    StacyK324
    27 March 2015|
    Answer
    Response from Alexis M | Property representative |
    Hi Stacy! Thank you for asking! Yes, parking is $20 due to our downtown location. However, we do not charge you for a safe at all! Let us know if you have any other questions!
    0
    Votes
    Room Tips
    "Find a different hotel!"
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    "Ask for a new room"
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    "Great location less than average rooms"
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    "Read the fine print!"
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