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Embassy Suites by Hilton Indianapolis - North

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Embassy Suites by Hilton Indianapolis - North
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1,426 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Indianapolis - North
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Showing 1,421: English reviews
Indianapolis, Indiana
Reviewed 1 week ago NEW

Clean updated hotel. Quite impressed with the suite. Bed was very comfortable. They are currently remodeling the building. I know it will be beautiful once completed. Staff very friendly and informative.

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Helpful?
Thank 462Cozy
Ashley L, Front Office Manager at Embassy Suites by Hilton Indianapolis - North, responded to this review

Thank you so much for your recent stay and 5 star review of your experience at the Embassy Suites by Hilton Indianapolis North! We really appreciate guest feedback and you seemed to mention all the aspects that we focus on for a great stay. It's all due to a great staff that we are able to provide such well-maintained guest...

Hatley, Wisconsin
Reviewed 1 week ago

My daughter and I have been coming to this hotel 8-12 times per year as she get treated at a nearby clinic for some health issues. They are currently in the middle of a large renovation, so there is some construction going on inside. However, our stay is almost always pleasant. The rooms are very clean and comfortable. Breakfast is...

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Thank jessicacZ6673WG
Ashley L, Front Office Manager at Embassy Suites by Hilton Indianapolis - North, responded to this review

Thank you so much for your recent stay and 5 star review of your experience at the Embassy Suites by Hilton Indianapolis North! We really appreciate guest feedback and you seemed to mention all the aspects that we focus on for a great stay. It's all due to a great staff that we are able to provide such well-maintained guest...

Indianapolis
Reviewed 1 week ago

Rooms clean.... common areas worn & dirty.. pool/ hottub unusuble...omlet bar was excellent otherwise selection was poor. Receptionist needs retrained how to greet costumers, other staff very pleasant & helpful.

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Helpful?
Thank 882,010
Ashley L, Front Office Manager at Embassy Suites by Hilton Indianapolis - North, responded to this review

We appreciate you taking the time to let us know of your experience at the hotel. I am very sorry that you did not find the team members to be hospitable. As a hotel we strive to have the best customer service and clearly we let ourselves down as well as you. I can assure you that we will share...

US
Reviewed 1 week ago

Elevators too slow and not enough for number of rooms! Free breakfast was terrible - slow and DO NOT order the French toast - it is drenched in vegetable oil! Sofa bed is VERY uncomfortable. There are no outlets near the sofa bed and the TV is unwatchable from the sofa bed. Very disappointed.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank SchramsterMom
Ashley L, Front Office Manager at Embassy Suites by Hilton Indianapolis - North, responded to this review

We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay....

Stroudsburg, Pennsylvania
Reviewed 1 week ago

We've stayed in this hotel a number of times. This time they were undergoing a major renovation of the atrium area. Their website did not indicate just how much work was being done. Also, the pool area was littered with dirty towels and spills of some sort on the floor. A worker walked around the pool while we were there...

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Helpful?
Thank Emme3
Ashley L, Front Office Manager at Embassy Suites by Hilton Indianapolis - North, responded to this review

We appreciate you taking the time to let us know of your experience at the hotel. I am very sorry that you did not find the team members to be hospitable. As a hotel we strive to have the best customer service and clearly we let ourselves down as well as you. I can assure you that we will share...

Havertown, Pennsylvania
Reviewed 1 week ago

Very nice hotel, had a great time. I would definitely stay there again. Rooms are a great size, and they are very clean. Breakfast was also very good. If traveling to this area I would highly recommend this hotel.

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Helpful?
Thank Danielle D
Ashley L, Front Office Manager at Embassy Suites by Hilton Indianapolis - North, responded to this review

We appreciate you taking the time to write a review of your experience at the hotel. It is always nice to hear that our guests enjoyed their time with us and that the service exceeded your expectations. The team and I take great pride in our service and I will be sure to share your review with them. Again, the...

Naples, FL, United States
Reviewed 1 week ago

Already expressed, construction, noise, no business center, pool closed, full price hotel with most expected features not available. I am not sure what else I need to express for my review. Stay away from this hotel until construction is completed. Slowest elevators I have ever seen and half of them were closed.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Q9308LCbillr
Ashley L, Front Office Manager at Embassy Suites by Hilton Indianapolis - North, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you were unhappy with our Renovations. We value all the feedback we receive and share it with our team members so that we can enhance the experience for all of our guests. This year...

San Francisco, California
Reviewed 2 weeks ago

Generally I am happy with our stays with Embassy Suites, but this particular time, we were not informed of a remodel , it was not even posted on their web site either. On top of all the aggravation their fire alarm sounded for an hour straight one night while there. Staff was not friendly at the desk when ask what...

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Helpful?
1Thank Debra C
Ashley L, Front Office Manager at Embassy Suites by Hilton Indianapolis - North, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you were unhappy with our Renovations. We value all the feedback we receive and share it with our team members so that we can enhance the experience for all of our guests. This year...

Miamisburg, Ohio
Reviewed 2 weeks ago

I have never stayed in a full service hotel whose restaurant is only open on weekends. Because they hold the free happy hour in the bar rather than the atrium like other Embassy Suites I was not able to eat in the bar either because there was nowhere to sit do to the free drinks. I will not stay here...

Review collected in partnership with this hotel
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Helpful?
Thank bdellert
Ashley L, Front Office Manager at Embassy Suites by Hilton Indianapolis - North, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you were unhappy with our Renovations. We value all the feedback we receive and share it with our team members so that we can enhance the experience for all of our guests. This year...

Gary
Reviewed 2 weeks ago

Very pleased with hotel can't wait to stay after the new renovations are done, Ver happy with the service rooms are always nice and clean. I really love staying at Hilton hotels. Quiet and enjoyable staff friendly and helpful! Great job

Review collected in partnership with this hotel
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Helpful?
Thank cbarnes43
Ashley L, Front Office Manager at Embassy Suites by Hilton Indianapolis - North, responded to this review

Thank you so much for your recent stay and 4 star review of your experience at the Embassy Suites by Hilton Indianapolis North! We really appreciate guest feedback and you seemed to mention all the aspects that we focus on for a great stay. It's all due to a great staff that we are able to provide such well-maintained guest...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Breakfast included
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Embassy Suites Indianapolis North hotel is conveniently located near the Children’s Museum of Indianapolis, Indianapolis Museum of Art and Indianapolis Motor Speedway. This Indianapolis hotel is just minutes from exclusive shopping and dining and well situated to all Indianapolis attractions. Our all-suite, full-service, upscale accommodations offer the ideal choice for the business or leisure traveler. Guests of the stay in a spacious two-room suite complete with a refrigerator, microwave oven and coffee maker. Our complimentary cooked-to-order breakfast and complimentary manager’s reception are served daily in our lush open air atrium. Unwind and refresh in our indoor pool, fitness center and whirlpool. ... more   less 

Additional Information about Embassy Suites by Hilton Indianapolis - North

Address: 3912 Vincennes Rd, Indianapolis, IN 46268
Region: United States > Indiana > Indianapolis
Price Range: RM735 - RM1,145 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Indianapolis - North 3.5*
Number of rooms: 221
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Hotels.com, Expedia, Priceline and Travelocity so you can book your Embassy Suites by Hilton Indianapolis - North reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Indianapolis North Hotel Indianapolis
Indianapolis Embassy Suites
Hotel Style:
#30 Business Hotel in Indianapolis
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Indianapolis - North staff and other travellers.
4 questions
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Questions? Get answers from Embassy Suites by Hilton Indianapolis - North staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Nice view from our window. Faced the pond.”
 of 5 bubbles 462Cozy, 15 Feb 2017 | Read review
“Rooms clean.... common areas worn & dirty.. pool/ hottub unusuble...omlet bar was excellent otherwise selection was poor. Receptionist needs retrained how to greet costumers, other staff very pleasant & helpul.”
 of 5 bubbles 882010, 14 Feb 2017 | Read review
“Pick a high room for a quieter experience.”
 of 5 bubbles Emme3, 14 Feb 2017 | Read review
“Maybe if you stay on the top floor you may be able to get some sleep right now!”
 of 5 bubbles 357debrac, 8 Feb 2017 | Read review
“Everything was great. ”
 of 5 bubbles cheryllg2017, 16 Jan 2017 | Read review
5 of 5