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Embassy Suites by Hilton Indianapolis - North

1,698 reviews
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Traveller (125)
Room & Suite (68)
Dining (7)
Overview
  • Excellent45%
  • Very good26%
  • Average13%
  • Poor10%
  • Terrible6%
Travellers talk about
Free Internet
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.5 Star Hotel
All hotel details
Offers from Embassy Suites by Hilton Indianapolis - North
Special Offer: Double Points, Every Stay
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Rooms
4 Feb5 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,698)Write a Review
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All reviewsevening receptionmade to order breakfastcook to orderunder renovationhot tubmorning breakfastbreakfast staffgreat staycomplimentary breakfastliving roomfront desk staffbusiness tripatriumcostcoconference
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11 - 15 of 1,692 reviews
Reviewed 1 week ago

Staff was great but facility was very disappointing. Elevators, whirlpool jets, handicapped doors, and safe in room were all out of order. Room was not as described. Breakfast was good but out of some items. Should have booked a room on Priceline for a much...More

Review collected in partnership with this hotel
Thank dsmarmeyer
Response from Courtney C, Front Desk Supervisor at Embassy Suites by Hilton Indianapolis - NorthResponded 1 week ago

Thank you for taking the time to write this review of your recent experience at our hotel. We are glad to hear that you enjoyed your experience with our staff! However, I apologize that you did not receive the service that you are accustomed to,...More

Reviewed 1 week ago

Everything was great. I have no complaints and would definitely stay again. My family and I had to attend a funeral and we occupied 3 rooms. The only complaint I would say was the hotel was crowded which made the elevators seem very slow.

Review collected in partnership with this hotel
Thank Janice M
Response from Courtney C, Front Desk Supervisor at Embassy Suites by Hilton Indianapolis - NorthResponded 1 week ago

Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel!

Reviewed 2 weeks ago

We chose this Embassy Suites for a short getaway after being married on New Year's Eve. From the greeting at the front desk, to the staff taking care of the evening reception and morning breakfast, to our swim in the pool, everything was wonderful! Our...More

Review collected in partnership with Embassy Suites Hotels
Thank Elizabeth S
Response from Courtney C, Front Desk Supervisor at Embassy Suites by Hilton Indianapolis - NorthResponded 1 week ago

Thank you so much for your recent stay and 5 star review of your experience at the Embassy Suites by Hilton Indianapolis North! We really appreciate guest feedback and you seemed to mention all the aspects that we focus on for a great stay. It's...More

Reviewed 2 weeks ago

We spent a family weekend at the Embassy North in Indianapolis. The staff was wonderful and the facility very clean. We look forward to coming back again! I would highly recommend this facility. Thanks for your hospitality!More

Review collected in partnership with Embassy Suites Hotels
Thank 540kf1980
Response from Courtney C, Front Desk Supervisor at Embassy Suites by Hilton Indianapolis - NorthResponded 1 week ago

Thank you for your kind review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We will be sure to share your feedback with our staff. We hope to welcome...More

Reviewed 2 weeks ago

them were there. Very disappointed on the evening reception...and the breakfast was a let down----things were empty and restocking took forEVER! Heating in our room was horrible...could not regulate it at all. Pull out sleeper was a nightmare...would not open or close correctly, and the...More

Review collected in partnership with Embassy Suites Hotels
Thank Connie H
Response from Courtney C, Front Desk Supervisor at Embassy Suites by Hilton Indianapolis - NorthResponded 1 week ago

Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all. Furthermore, I will personally supervise that all your other...More

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About
Amenities
Top amenities
Pool
Restaurant
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Free Internet
Bar/Lounge
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Breakfast included
Meeting Rooms
Banquet Room
Multilingual Staff
Conference Facilities
Dry Cleaning
Laundry Service
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$133 - US$234 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#30 Business Hotel in Indianapolis
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$133 - US$234 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#30 Business Hotel in Indianapolis
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (125)
Room & Suite (68)
Dining (7)
Pool & Beach (1)
Hotel & Grounds (73)
Bathroom (14)
Business Centre & Event Rooms (3)
Questions & Answers
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Andi R
4 May 2017|
AnswerShow all 3 answers
Response from Jo P | Reviewed this property |
I am not sure they will be done with renovating by then. I would call the front desk to inquire about that.
0
Votes
James O
28 August 2016|
AnswerShow all 2 answers
Response from Ashley L | Property representative |
The best way is via taxi or renting a car. Each are both accessible at the airport.
0
Votes
Kari-socks
7 February 2016|
AnswerShow all 3 answers
Response from Jim H | Reviewed this property |
I expect both to be "open" but the whirlpool gets used so heavily by kids that it is not usable on weekends.
0
Votes
Room Tips
"Room was cold, turning up heat did not improve."
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"Rooms are spacious and can accommodate 4 with a King bed. But if you need more room, get two beds in the two..."
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"Room was great!"
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"I don't know the meaning of "room tip." Is it the amount of tip you leave for housekeeping..."
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